Information and Advice, Contact Details

If you would like more information or advice about your own council tax bill, council tax generally or an application form for any of the reductions available, please contact us by:

Phone:        
01325 388373 

Fax:             
01325 388311

E-mail:        
revenue.queries@darlington.gov.uk

Tell us if you have moved home or bought or sold a property in Darlington: Change of address eform [opens new window]

Post:         
Local Taxation Section, Town Hall, Darlington, DL1 5QT

In person:  
Town Hall, Feethams, Darlington

Town centre map

If you are going to contact us with a particular query on your own council tax account, please make sure you have your council tax account number available. 

Because we need to respect data protection principles, we may not be able to deal with certain enquiries immediately unless you are able to provide the account number.  If you contact us on behalf of someone else, it is likely that you will need to provide us with authority from the person concerned to allow us to discuss their personal details with you.  

Make a payment either by phone or online

Payment line 01325 389898

On-line payment on this website

You can get the balance on your own council tax account using My Darlington+

Council tax Benefit and Second Adult Rebate Information

For more information about Council Tax Benefit / Second Adult Rebate contact us by:

Phone  01325 388514
E-mail   hbenquiries@darlington.gov.uk

If you would like more information about council tax generally visit the Communities and Local Government website [external link] 

For access to council tax legislation visit the OPSI website [external link]

Council Tax Leaflets

  1. Council Tax Discounts [pdf document, 326kb]
  2. Council Tax Exemptions [pdf document, 318kb]
  3. Disabled Persons Reduction [pdf document, 289kb]
  4. Are you paying too much Council Tax [pdf document, 304kb]
  5. Sole/Main Residence [pdf document, 270kb]
  6. Appeals Information [pdf document, 86kb]
  7. Who has to pay Council Tax [pdf document]
  8. Council Tax Empty Properties [pdf document, 86kb]
  9. What happens if payment is not made on time [pdf document, 48.7kb]
  10. Enforcement action and bailiffs [pdf document, 327kb]
  11. Information for Carers [pdf document]

If you would like to check the band of your property or any other property, or for information on the valuation of properties and the appeals process, please visit the Valuation Agency's website [external link] 
 
Alternatively, you can contact the local valuation office at Durham by:

Phone:   
03000 501 400

Fax:      
0191 333 1099

Post:     
Durham Valuation Office, Wycliffe House, Green Lane, Durham DH1 3UW

visit the Valuation Tribunal Service website [external link] for more details.