Data Protection

The Data Protection Act 1998 (The Act) works in two ways:

  1. It places responsibilities on us in relation to how we handle your information; and
  2. It gives you rights in relation to your information.

Our responsibilities

The Act contains eight principles, which make sure that your information is:

  • Processed fairly and lawfully;
  • Processed for limited purposes;
  • Adequate, relevant and not excessive;
  • Accurate and up to date;
  • Not kept for longer than necessary;
  • Processed in line with your rights;
  • Kept secure; and
  • Not transferred to other countries without adequate protection.

Our Data Protection Policy [pdf document] sets out our commitments in relation to the way we handle your information.

The Act also requires us to maintain a notification [external link] with the Information Commissioner's Office.  This notification explains who we share information with and for what purpose.  Our registration number is Z4765209.

If you would like more information about our approach to handling your information, please contact us using the contact details below.

Your rights

You have certain rights in relation to the information we hold about you.  You can:

  • Access your personal information (known as a subject access request)
  • Prevent the processing of information that causes you damage or distress
  • Prevent the processing of information for direct marketing purposes
  • Question automated decision-making processes
  • Ask for compensation if we have processed your information in a way that causes you damage or distress
  • Rectify, block, erase or destroy inaccurate information
  • Ask the Information Commissioner to assess us if you feel we have breached the Act.

You can find out more about your rights on the Information Commissioner's website [external link].

Contact us

Complaints and Information Governance Team
Darlington Borough Council
Town Hall
Darlington
DL1 5QT

Telephone: 01325 388905
Fax: 01325 388439
E-mail: dataprotection@darlington.gov.uk