Performance Management 

This page contains quarterly performance information

Summary information will be updated after each quarter and the previous quarters summary will be available within the links.  Quarterly committee reports can be found at the bottom of the page. The Council produces an annual corporate plan - pdf document, which sets out its broad aims for three years ahead and detailed targets for one year head. The plan should be considered in association with the Medium Term Financial Plan - pdf document(MTFP).   In future years the corporate plan and MTFP will be combined into a single document.

The corporate plan provides the Council’s contribution to delivering the Community Strategy.

Performance against targets for services and the budget are summarised in the Combined Finance and Service Performance report that is presented to the Council’s Cabinet on a quarterly basis. Each Scrutiny Committee also receives a quarterly report that summarises performance for each service plan both in terms of achievement of targets and trends. The performance for each service plan is obtained by adding (or aggregating) the individual performance indicators (PIs) or measures in that plan together. Detail is provided of individual PIs for which targets are not being achieved and those where performance is good against target.

A short narrative [PDF 19kb] on performance for the latest quarter available is here and key points are listed below. For more detail please see the respective reports.

The information held on this page relates to 2007/08 to view the new Sustainable Community Strategy 'One Darlington : Perfectly Placed' please click here.  Performance information for 2008/09 will be placed on this page as and when it is available.

PERFORMANCE REPORT 2007/08

Darlington Borough Council’s Performance Report for 2007/08 (PDF document) is available online.

The report sets out our performance against Best Value Performance Indicators (BVPIs) during 2007/08. In previous years this data has been published as part of the Best Value Performance Plan (BVPP). Legislative changes have removed the requirement for authorities to publish BVPPs for 2007/08, but the requirement to publish performance outturns by 30th June 2008 has been retained.

The report has been produced to provide information to residents and other stakeholders, and to satisfy the statutory requirement to publish performance outturns. Whilst not part of the statutory requirement, performance outturns for the council’s own local performance indicators are also included.

The council was also required to publish in its BVPP a statement that it complied with the Code of Practice on Workforce Matters in Local Authority Service Contracts in the letting of contracts involving the transfer of staff. This requirement has also been retained, and the relevant statement is published on page 33 of this document.


Summary of combined service and financial performance: 

Quarter 4 April 2007– March 2008

Overview

Performance information
Targets have been achieved for 84% of performance indicators in service plans. Of 116 Best Value Performance Indicators 34 (including constituent parts) achieved below target performance.

The reserves are projected to be £0.296 million below the level approved in March 2007.  This is in the main due to Adult Social Care and Health projected to be over spent. 

Complaints

272  stage 1 complaints have been recorded for the period April  2007 – March 2008.  Of these, 18 were escalated to stage 2, and 7 to stage 3.

H  Best performing Community Strategy theme - 'Improving the local economy'. Above target performance was achieved in Darlington's share of external funding allocated to the Tees Valley and the increase in the number of VAT registered businesses.

    Lowest performing Community Strategy theme – ‘Developing an effective transport system’, well below target due to road safety targets not being met, although these are small numbers.  The latest data shows that paerformance has improved and we are on track to meet the 10 year reduction target.

l    Overall Community Strategy performance – Overall, the Council is demonstrating good performance at 3% above target.

For further information on the Council’s performance, please contact:

David Goodchild
Policy Advisor
Chief Executive’s Department

E-mail:  david.goodchild@darlington.gov.uk
Tel:  (01325) 388015

Reports

Cabinet Reports
Quarter 1 Service & Financial Management 2007/08
Corporate Services and Medium Term Financial Plan Performance Report (18/9/07) (Pdf document)
Appendix 1-6
Appendix 2
Appendix 7

Quarter 2 Service & Financial Management 2007/08
Corporate Services and Medium Term Financial Plan Performance Report (13/11/07) (Pdf document)
Appendix 1
Appendix 2
Appendix 3
Appendix 4-7
Appendix 8

Quarter 3 Service & Financial Management 2007/08
Corporate Services and Medium Term Financial Plan Performance Report (12/02/08) (Pdf document)
Appendix 1
Appendix 2, 4, 5, 6, 7
Appendix 3
Appendix 8

Quarter 4 Service & Financial Management 2007/08

Corporate Services and Medium Term Financial Plan Performance Report (08/07/08)

Appendices 4 to 7

Appendix 8

Scrutiny Committee Reports - Service Plan Performance 2nd Quarter 07/08

Children & Young People Scrutiny Committee (5/11/07) Report (Pdf document) Appendix (Pdf document)
Health & Well Being Scrutiny Committee (19/11/07) Report (Pdf document) Appendix (Pdf document)
Neighbourhood Services Scrutiny Committee (20/11/07) Report (Pdf document) Appendix (Pdf document)

Economy & Environment Scrutiny Committee (8/11/07)

Report (Pdf document) Appendix (Pdf document)

Resources Scrutiny Committee (29/11/07)

Report (Pdf document) Appendix (Pdf document)

 

 

 

 

 

 

Scrutiny Committee Reports - Service Plan Performance 3rd Quarter 07/08

Children & Young People Scrutiny Committee (03/03/08) Report (pdf document) Appendix (pdf document)
Health & Well Being Scrutiny Committee (12/02/08) Report (pdf document) Appendix (pdf document)
Neighbourhood Services Scrutiny Committee (26/02/08) Report (pdf document) Appendix (pdf document)

Economy & Environment Scrutiny Committee (28/02/08)

Report (pdf document) Appendix (pdf document)

Resources Scrutiny Committee (21/02/08)

Report (pdf document) Appendix (pdf document)

 

 

 

 

 

 

Scrutiny Committee Reports - Service Plan Performance 4th Quarter 07/08

Children & Young People Scrutiny Committee (23/06/08) Report (pdf document) Appendix (pdf document)
Health & Well Being Scrutiny Committee (10/06/08) Report (pdf document) Appendix (pdf document)
Neighbourhood Services Scrutiny Committee (16/06/08) Report (pdf document) Appendix (pdf document)

Economy & Environment Scrutiny Committee (19/06/08)

Report (pdf document) Appendix (pdf document)

Resources Scrutiny Committee (03/07/08)

Report (pdf document) Appendix (pdf document)