Recycling and Waste Collection FAQ

Refuse and recycling collection dates will change from 29 April 2013, in preparation for the new wheeled bin service that starts in June. You should have got a leaflet advising you of your new refuse and recycling day. Your new date is also on my recycling and refuse dates

Here are some of the questions we get asked about recycling and waste collection in Darlington.

If your question is not answered here, or you need more information, please contact us at streetscene@darlington.gov.uk or 01325 388777

More information about wheeled bins

What is my recycling and waste collection date?

Sign up to email alerts and reminders about your recycling and refuse collections.

Your waste is collected every week and your recycling is collected every 2 weeks (both from the kerbside). To find out when it will be collected visit My Recycling and Refuse Date and enter your postcode. You can also find this information by signing up to My Darlington+.

Collection days temporarily change for most residents during public holiday periods.

What can be recycled?

You can recycle glass in your green box and paper and card in your blue bag.

Everything else goes in your black sack - this goes to our warehouse where all recyclable content is taken out and recycled.

What happens if I don't put my black sack or recycling out?

If you have missed the bin men service please return your black sack and/or recycling boxes to your home and wait for the next collection.

If you would like an earlier collection contact us and let us know at streetscene@darlington.gov.uk

Where can I request a new recycling box or bag?

You can pick up a new Blue Bag from the Main Reception or Customer Service Centre at the Town Hall. If this arrangement will cause you a problem, please e-mail streetscene@darlington.gov.uk with your name, address, and contact telephone number and we'll post one out to you.
 
For new boxes, we have a small number in the Customer Service Centre at the Town Hall which we will provide subject to availability. However we'll also be happy to deliver one. Please e-mail streetscene@darlington.gov.uk with your name, address, and contact telephone number and we'll arrange this for you.

When does the Household Waste Recycling Centre (Tip) open?

The Household Waste Recycling Centre is open from 8am until 6pm every day (with the exception of Christmas Day and New Year's Day). Visit the Household Waste Recycling Centre page for more information.

Where can I take stuff to recycle?

There are many recycling banks in Darlington you can take items to be recycled. To find your nearest one, go to the Recycle Now website [external link] and enter your postcode.

How do I arrange a collection for bulky household items?

You can find out more on our Bulky Waste Collection page.

Is there anywhere I can donate old furniture?

If you have good quality furniture that you no longer want, you can give it to Kings Church Darlington or FRADE. Both run a non-profit furniture recycling scheme where people on income-based benefits can purchase furniture.

FRADE: call 01325 357379 or drop off at The Green House, 14-16 Leadenhall Street.

Kings Church: call 01325 469884 or email furniture@kingschurchdarlington.org. Kings Church can pick it up for you, or you can drop it off at their warehouse at Prospect Place (opening hours Monday-Thursday, 10am-2pm).

How can I get rid of garden waste?

Please visit our Bulky Waste page for further information.

Can I get any composting equipment?

Yes, we have a scheme where you can purchase discounted composting equipment - visit Get Composting [external link] for more information.

For more information on composting visit the Recycling Now website [external link]

How can I apply for an assisted collection?

If you require help with your black sack or recycling collection service you can apply to be included on our Assisted Collection service.

The service is provided to householders who are unable to take their black sacks or recycling boxes to the kerbside because of disability or ill health.

Should you wish to arrange this service please contact customer services on streetscene@darlington.gov.uk.

Please also let us know if you are on the Assisted Collection list and you have changed address.

How can I reduce the amount of junk mail I get?

The Mailing Preference Service (MPS) is a free service funded by the direct mail industry to enable consumers to have their names and home addresses in the UK removed from or added to lists used by the industry.

The MPS will not stop mail that has been sent from overseas, un-addressed material or mail addressed to The Occupier.  You can expect to continue to receive mailings from companies with whom you have done business in the past, as well as mailings from small, local companies (you will need to contact these companies directly).

It will take up to four months for the Service to have full effect although you should notice a reduction of the mail during this period.

Registering with the MPS is free. Visit the MPS website [external link] for more information.

I have a business - how can I get my waste and recycling collected?

We can offer a wide range of service options for trade waste removal and recycling including the provision of wheeled bins in sizes up to 1100 litres.

Collections of commercial waste are on a fixed agreement basis. The agreement covers traders’ obligations under the Duty of Care requirements of the Environmental Protection Act 1990. As a registered waste carrier, the division can guarantee waste disposal in accordance with all other legislative requirements. All refuse collection services offered by the Division operate within our own internal quality management system.

For further details please contact streetscene@darlington.gov.uk

More information about commercial bulky waste

We can arrange collection of paper and cardboard for businesses and commercial organisations. For more information contact customerservices@darlington.gov.uk or 01325 388777.

Where can I recycle my Christmas tree?

We collect Christmas trees for recycling from various drop-points across the town. Details of times and venues will be published here during the Christmas holidays.