Here are some of the questions we get asked about recycling and waste collection in Darlington.
If your question is not answered here, or you need more information, please contact us at streetscene@darlington.gov.uk or 01325 388777
Your waste is collected every week and your recycling is collected every 2 weeks (both from the kerbside). To find out when it will be collected visit My Recycling and Refuse Date and enter your postcode. You can also find this information by signing up to MyDarlington+.
Collection days temporarily change for most residents during public holiday periods. Please visit the Bank Holiday Collection Dates page during public holiday periods for further information.
If you have missed the bin men service please return your black sack and/or recycling boxes to your home and wait for the next collection.
If you would like an earlier collection contact us and let us know at streetscene@darlington.co.uk
If you need a new or replacement green box or blue bag please let us know at streetscene@darlington.gov.uk.
The Household Waste Recycling Centre is open from 8am until 6pm every day (with the exception of Christmas Day and New Year's Day). Visit the Household Waste Recycling Centre page for more information.
There are many recycling banks in Darlington you can take items to be recycled. To find your nearest one, go to the Recycle Now website [external link] and enter your postcode.
If you have good quality furniture that you no longer want, you can give it to Kings Church Darlington or FRADE. Both run a non-profit furniture recycling scheme where people on income-based benefits can purchase furniture.
FRADE: call 01325 357379 or drop off at The Green House, 14-16 Leadenhall Street.
Kings Church: call 01325 469884 or email furniture@kingschurchdarlington.org. Kings Church can pick it up for you, or you can drop it off at their warehouse at Prospect Place (opening hours Monday-Thursday, 10am-2pm).
Please visit our Bulky Waste page for further information.
If you require help with your black sack or recycling collection service you can apply to be included on our Assisted Collection service.
The service is provided to householders who are unable to take their black sacks or recycling boxes to the kerbside because of disability or ill health.
Further information is available in our Assisted Collection form [pdf document]
Should you wish to arrange this service please contact customer services on streetscene@darlington.gov.uk.
Please also let us know if you are on the Assisted Collection list and you have changed address.
The Mailing Preference Service (MPS) is a free service funded by the direct mail industry to enable consumers to have their names and home addresses in the UK removed from or added to lists used by the industry.
The MPS will not stop mail that has been sent from overseas, un-addressed material or mail addressed to The Occupier. You can expect to continue to receive mailings from companies with whom you have done business in the past, as well as mailings from small, local companies (you will need to contact these companies directly).
It will take up to four months for the Service to have full effect although you should notice a reduction of the mail during this period.
Registering with the MPS is free. Visit the MPS website [external link] for more information.