Contact us

Most of our services are based in the Town Hall; you can view our visiting the Town Hall page to find out more information, including a map, address and details how to get here.

If a service is not based in the Town Hall, we will provide additional contact details below.

Not sure who to contact?

Main switchboard number: 01325 380651

Main Minicom number: 01325 388088

enquiries@darlington.gov.uk

Service What we look after Email address Phone number Address
Adult social care Physical and Sensory Impairment, Safeguarding Adults, Self Directed Support, Carers  

01325 346200

Emergency Duty Team: 08702 402994

Minicom: 01325 468504 

Adult social care locations
Allotments   countryside@darlington.gov.uk

01325 388052

 
Benefits - council tax and housing Benefits Calculator, Benefit Fraud, Overpayments customerservices@darlington.gov.uk 01325 388514 Customer Service Centre, Town Hall 
Bins, waste and recycling Recycling Dates, Household Waste Recycling Centre, Bulky Household Removal customerservices@darlington.gov.uk 01325 388777 Customer Service Centre, Town Hall 
Building control   buildingcontrolenquiries@darlington.gov.uk 01325 406214  
Bus passes and concessionary fares   customerservices@darlington.gov.uk   01325 388799 Customer Service Centre, Town Hall 
Business advice and support Business Directory, Skills and Training, Funding business.support@darlington.gov.uk    
Business rates   revenue.queries@darlington.gov.uk 01325 388373  Town Hall
Children's social care Disabled children, young carers, fostering and adoption    01325 346200 Central House,
Gladstone Street,
Darlington,
DL3 6JX 
Civic theatre   info@darlingtonarts.co.uk

01325 387732

Box Office: 01325 486555

Minicom: 01325 387761  

Parkgate,
Darlington,
DL1 1RR
Complaints, compliments and Comments   complaints@darlington.gov.uk 01325 388043 Town Hall
Councillors Council Wards democratic@darlington.gov.uk 01325 388351 Town Hall
Council housing Homelessness, apply for a council home, rent a garage  housing@darlington.gov.uk

01325 388542

Emergency homelessness number: 08702 402994

Emergency repairs number: 01325 388542

 
Council tax Charges, discounts and exemptions revenue.queries@darlington.gov.uk 01325 388373 Town Hall
Dog warden Stray dogs, dangerous dogs, microchipping dog.warden@darlington.gov.uk

01325 388799

Out of hours number if you need to report a stray dog: 01325 388799

 
Dolphin Centre    leisure.services@darlington.gov.uk

01325 388406

Minicom: 01325 380786

Horsemarket, Darlington, DL1 5RP
Domestic abuse    

01325 364486

(in an emergency call 999)

 
Eastbourne sports Complex   eastbournesportscomplex@darlington.gov.uk

01325 243177

Minicom: 01325 243177

Bourne Avenue, Off Hundens Lane, Darlington, DL1 1LJ
Electoral registration How to register, postal votes, proxy votes democratic@darlington.gov.uk 01325 388351 Town Hall
Environmental Health Noise, Pest Control customerservices@darlington.gov.uk 01325 388799 Customer Service Centre, Town Hall 
Events information   eventsteam@darlington.gov.uk    
Freedom of information   freedomofinformation@darlington.gov.uk 01325 388979 or 01325 388905  Town Hall
Gypsies and Travellers   customerservices@darlington.gov.uk 01325 388799  
Head of Steam (Darlington Railway Museum)   museum@darlington.gov.uk 01325 460532 Station Road,
Darlington,
DL3 6ST
Highways Street lights, broken pavements, potholes customerservices@darlington.gov.uk

01325 388799

Emergency number: 07860 809115

Customer Service Centre, Town Hall 
Jobs and recruitment  

recruitment@xentrall.org.uk

01642 526992  
Libraries Online library [external link], local and family history

crown.street.library@darlington.gov.uk

cockerton.library@darlington.gov.uk

Crown Street: 01325 462034

Cockerton: 01325 461320 

 
Licensing   licensing@darlington.gov.uk    
Media enquiries News articles communications@darlington.gov.uk

01325 406058

 
Parking Car parks, resident parking, pay or appeal a parking fine customerservices@darlington.gov.uk 01325 388799  
Payments

Parking fines, council tax, business rates, housing rents

payment.queries@darlington.gov.uk Automated payments line: 0300 456 2671  
Planning Search Applications, Apply for Permission planning.enquiries@darlington.gov.uk 01325
388799
Customer Service Centre, Town Hall 
Registrars - births, deaths and marriages Search for a birth, marriage or death certificate, fees, marriages and civil partnerships registeroffice@darlington.gov.uk

01325 346604

Urgent marriages and Civil Partnerships: 07932 538910

Backhouse Hall,
Bull Wynd,
Darlington,
DL1 5RG
School admissions   schools.admissions@darlington.gov.uk 01325 388812 or 01325 388027  
Street cleaning   customerservices@darlington.gov.uk 01325 388777  
Trading standards   tradingstandards@darlington.gov.uk 01325 388799 Town Hall
Youth service (Click)   click@darlington.gov.uk    
Winter gritting   customerservices@darlington.gov.uk 01325 388799  

Other useful websites and contact details

There is a non-emergency contact number for the police in Darlington. Call 101 for non-emergency issues such as minor traffic collisions, criminal damage or if you want to speak to a local neighbourhood officer.

Please continue to use 999 in emergency situations.