Contact us

Most of our services are based in the Town Hall; you can view our visiting the Town Hall page to find out more information, including a map, address and details how to get here.

If a service is not based in the Town Hall, we will provide additional contact details below.

Not sure who to contact?

Main switchboard number: 01325 380651

Main Minicom number: 01325 388088

Service What we look after Email address Phone number Address
Adult social care Physical and Sensory Impairment, Safeguarding Adults, Self Directed Support, Carers  

01325 346200

Emergency Duty Team: 08702 402994

Minicom: 01325 468504 

Adult social care locations

01325 388052

Benefits - council tax and housing Benefits Calculator, Benefit Fraud, Overpayments 01325 388514 Customer Service Centre, Town Hall 
Bins, waste and recycling Recycling Dates, Household Waste Recycling Centre, Bulky Household Removal 01325 388777 Customer Service Centre, Town Hall 
Building control 01325 406214  
Bus passes and concessionary fares   01325 388799 Customer Service Centre, Town Hall 
Business advice and support Business Directory, Skills and Training, Funding    
Business rates 01325 388373  Town Hall
Children's social care Disabled children, young carers, fostering and adoption    01325 346200 Central House,
Gladstone Street,
DL3 6JX 
Civic theatre

01325 387732

Box Office: 01325 486555

Minicom: 01325 387761  

Complaints, compliments and Comments 01325 388043 Town Hall
Councillors Council Wards 01325 388351 Town Hall
Council housing Homelessness, apply for a council home, rent a garage

01325 388542

Emergency homelessness number: 08702 402994

Emergency repairs number: 01325 388542

Council tax Charges, discounts and exemptions 01325 388373 Town Hall
Dog warden Stray dogs, dangerous dogs, microchipping

01325 388799

Out of hours number if you need to report a stray dog: 01325 388799

Dolphin Centre

01325 388406

Minicom: 01325 380786

Horsemarket, Darlington, DL1 5RP
Domestic abuse    

01325 364486

(in an emergency call 999)

Eastbourne sports Complex

01325 243177

Minicom: 01325 243177

Bourne Avenue, Off Hundens Lane, Darlington, DL1 1LJ
Electoral registration How to register, postal votes, proxy votes 01325 388351 Town Hall
Environmental Health Noise, Pest Control 01325 388799 Customer Service Centre, Town Hall 
Events information    
Freedom of information 01325 388979 or 01325 388905  Town Hall
Gypsies and Travellers 01325 388799  
Head of Steam (Darlington Railway Museum) 01325 460532 Station Road,
Highways Street lights, broken pavements, potholes

01325 388799

Emergency number: 07860 809115

Customer Service Centre, Town Hall 
Jobs and recruitment

01642 526992  
Libraries Online library [external link], local and family history

Crown Street: 01325 462034

Cockerton: 01325 461320 

Media enquiries News articles

01325 406058

Parking Car parks, resident parking, pay or appeal a parking fine 01325 388799  

Parking fines, council tax, business rates, housing rents Automated payments line: 0300 456 2671  
Planning Search Applications, Apply for Permission 01325
Customer Service Centre, Town Hall 
Registrars - births, deaths and marriages Search for a birth, marriage or death certificate, fees, marriages and civil partnerships

01325 346604

Urgent marriages and Civil Partnerships: 07932 538910

Backhouse Hall,
Bull Wynd,
School admissions 01325 388812 or 01325 388027  
Street cleaning 01325 388777  
Trading standards 01325 388799 Town Hall
Youth service (Click)    
Winter gritting 01325 388799  

Other useful websites and contact details

There is a non-emergency contact number for the police in Darlington. Call 101 for non-emergency issues such as minor traffic collisions, criminal damage or if you want to speak to a local neighbourhood officer.

Please continue to use 999 in emergency situations.