It is very important that you tell us what you think of the services you received, including what is good about them, suggestions for improvement and especially when things go wrong or are not satisfactory. For more information please open the following leaflet (PDF document)
If you would like to make a compliment, comment or complaint, you can do so by completeing the following form. You can also contact us by using Braille, audio cassette, video cassette or any other language.
If you would like make a compliment, comment or complaint, please open the following form and send back to us.
You can also contact us:
Lorraine O'Donnell - Complaints Manager
Town Hall,
Darlington,
DL1 5QT
Tel: 01325 388013
For everyone who has received information, advice or support from Darlington Adult Social Services, we would appreciate your time in completing a short survey to let us know what you thought of the services you received
You can also view the Adult Social Care Complaints Procedure (PDF document)
You can also view the Annual Complaints Report 2007-2008 (PDF document)