How to use this website

We hope that you find our website as easy to use as possible. This section of the website will tell you about the features available and how to make the most of the website.

If you are new to the internet, BBC WebWise [external link] provide a free online course which may help you learn more about how to use the internet and keeping safe online.

Accessibility statement

This page contains our accessibility policy and statement, which includes information about how to access the website in different browsers and what we are doing to make the website easier to use.

Browser support

This page contains information about which web and mobile browsers our website supports.

Discussion forum

You can have your say about certain issues on our discussion forum

Documents

You will need Adobe Reader [external link] in order to view PDF documents. It is free to download.

We also have Microsoft Word and Excel documents on this website. If you have Microsoft Office installed on your computer you will be able to view them, however there are also free viewers available to download.

Microsoft Word viewer [external link]

Microsoft Excel viewer [external link]

External websites

We link to all external websites (pages which are not part of this website) and documents in new windows. If a link points to an external site, it will say so in the link.

Links to other pages on this website will open in the same window.

Google Translate

Find out how to translate page content into another language.

High contrast version of website

You can view a "high contrast" version of this website. This has been designed so that web users with visual impairments can view the same website information in an easy to read format.

To view the high contrast version of the site, select the high contrast version link at the top of each page. To return to the standard version of the page, select switch back to standard contrast version.

Legal disclaimer

Read our legal disclaimer for this website, including our policies on third party software and linking to other websites.

Location map

We use Google Maps on this website - find out how to use it and what maps are available.

Mobile version of website

Find out how to access the mobile version of this website.

My Darlington+

My Darlington+ is a free service that lets you create your own mini version of this website. Visit the My Darlington+ section to find out how to sign up.

Navigation

To help with navigation, we have a breadcrumb trail at the top of each page which shows you where you are on the website. You can click on any of the links to move your way back up through the site

The navigation bar at the left-hand side of the page is designed to be as easy to use as possible. The page you are currently on is in bold, whilst folders (sections with multiple pages in them) are in a darker colour.

Online forms

Find out how to register and fill in an online form. There is a list of online forms available on the online services page.

Online services

Find out what you can do online; including making a payment, applying for goods and services and commenting on issues.

Open data

Open data is information which is freely available for use by the public. There are many examples available on this website.

Privacy policy

Find out how we keep your personal data safe and secure.

Quick links

A Quick link is an easy way to access a particular page (for example, www.darlington.gov.uk/jobs). It is short, so can easily be remembered, or used on a webpage or newsletter.

RSS feeds

Find a list of RSS feeds which are available on this website.

Searching the website

There are a number of ways which you can search for information on this website:

  • A-Z of council services, which lists information alphabetically.
  • The Search box, which is available on the top right of every page. Our search is powered by Google.
  • The Sitemap which provides you with a view of the website based on different themes such as business and environment.

Social networks

Darlington Borough Council are on Facebook, Twitter, YouTube, Flickr and Google+.

You can also share information on many social networks by clicking on the buttons at the bottom of every page on this website. This functionality is provided by Addthis [external link]

Statistics

Find usage statistics for this website

Using these pages safely

If you are looking at sensitive information (for example, information about domestic abuse) you may need to ensure that people can't see what you have been viewing.

Videos

Visit our videos page to view the videos we have added to our website and YouTube channel.

If you have any comments about the content or the accessibility of pages, you can have your say by using the report a problem with this page link which is available on every page. Alternatively, contact us at mydarlington@gov.uk