We arrange services to enable people to live as independently as possible in their local communities, for as long as they are able. We provide help and assistance for older people, carers, people with a physical or sensory impairment, a learning disability or a mental health need.
More information on the services we provide are included in the following sections:
Contact Details
Leaflets
Compliments and Complaints
Older People
Physical Disability
Carers
Visual Impairment Services
Hearing Impairment Services
Learning Disability
Mental Health
Keeping Adults Safe
Mental Capacity Act
Plans and Performance
News
If you or somebody you know over the age of 18 needs some help, then telephone us on (01325) 346200, write to us or fill in the following form electronically and send to us.
Request for Help Form
If you contact us by telephone, one of our staff will try to give you the advice and information you need. If they cannot help you they will try to redirect you to someone who can. Normal office hours are Monday to Thursday 8.30am till 5.00pm and Fridays 8.30am till 4.30pm.
If you need help in an emergency after normal office opening hours, the Emergency Duty Team can be contacted on 08702 402994
Translation and Interpreting Service
If you do not speak English, we have a translation service available. We can arrange for leaflets, plans and strategies about our services to be translated into your chosen language.
View the list of leaflets we produce (PDF document)
When you visit Social Services we can show you a card which has different languages on it. You can then point to your language and we can contact an interpreter for you. Alternatively if you telephone us, it would help if you could give us your name, telephone number and the language you wish to speak.
The staff will then telephone a translation service which will put you in contact with someone who speaks your language. The interpreter will tell us what you say so that we understand what help you need. Through the interpreter we will tell you if we are able to help and what help that will be. If we are not able to help we will try to put you in touch with someone who can.