If you would like copies of our leaflets sending through the post, please fill in the following form or telephone us on 01325 346704. Alternatively you can view them on this page. We can also make leaflets available on request in Braille, large print, on audio cassette or CD and in other languages.
We have leaflets covering the following areas (click each item to view or scroll down the full list)
General Leaflets (including information on complaints and access to your social care records)
Adults & Older People's Services (including information on the assessment process, home care services, residential care homes)
Carers Services
Visual Impairment Services
Hearing Impairment Services
Health Information
Learning Disability Services
Mental Health Services
We also can supply the "Information For All" DVD which tells you about services in the Darlington area.
Details about the "Information For All" DVD
G1 - Adult Social Services in Darlington (PDF document)
What Adult Social Services in Darlington do and how we may be able to help you
G2 - List of Information Leaflets Available from Adult Social Services (PDF document)
Details of all the leaflets produced by Adult Social Services
G4 - How To Pass On A Compliment Or Make A Comment, Suggestion Or Complaint (PDF document)
Information on how you can contact us with any comments you have about services you are receiving
G4a - Understanding The Adult Social Care Complaints Procedure (PDF document)
An overview of the complaints procedure and what you should expect if you do complain to us
G8 - Access to your Records - Your Rights Under the Data Protection Act 1998 (PDF document)
Information on how you can access any information we currently hold about you
G9 - Leaflet Feedback Form (PDF document)
A feedback form on how useful you have found the information given to you
G10 - Direct Payments (PDF document)
Information on the Direct Payments scheme in Darlington
G11 - Occupational Therapy, Rehabilitation, Adaptations & Equipment To Help You At Home (PDF document)
Information on how you can get equipment to help you stay as independent as possible in your home
G12 - Help Outside Of Office Hours - The Emergency Duty Service (PDF document)
Contact details if you need to get in touch with someone outside office hours
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A1 - Assessing Your Needs For Community Care Services In Darlington (PDF document)
Information on how you can be assessed for services and what will happen during and following the assessment
A2 - Single Assessment Process For Older People In Darlington (PDF document)
Information on the new process which means you only receive one assessment of your needs
A3 - Fair Access To Care Services For Adults (PDF document)
Information on how it is decided who is eligible for services
A4a - Charging For Residential Or Nursing Home Accommodation - Your Questions Answered (PDF document)
Information on how you will pay for residential care should you or a relative be assessed as needing this service
A4b - Charges For Home Care Services (PDF document)
Information on how you will pay for home care should you or a relative be assessed as needing this service
A4c - Charges For Residential Accommodation For People With Property (PDF document)
Information on how you will pay for residential care if you already own your own property
A5 - Moving On - Services For Young Disabled People (PDF document)
Information on services for young adults who have a physical disability
A6a - Home Care Service (PDF document)
Information on Darlington Borough Council's in-house home care service
A6b - Extra Care Schemes in Darlington (PDF document)
Information on the scheme which provides home care within a residential setting
A7 - Registered Care Homes Within The Borough Of Darlington (PDF document)
A list of all residential homes in Darlington registered by the CSCI (Commission for Social Care Inspection)
A8 - Community Support Services In Darlington (PDF document)
Information on services for people who need just a little extra help in order to stay independent in their home.
A12 - Residential Intermediate Care (PDF document)
Information on the scheme which aims to prevent unnecessary hospital admission or enable early discharge from hospital
A15 - Working Together To End Adult Abuse (PDF document)
Information on how to protect vulnerable adults
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C1 - Helping Carers To Care (PDF document)
Information on carers' assessments and help available to you as a carer
C2 - Information For Carers In Darlington (PDF document)
Contact details for organisations in the town who help and support carers
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VI 1 - Are you having problems with your sight (PDF document)
A list of useful telephone numbers.
VI 2 - Are you, or is someone you know having problems with sight? (PDF document)
Information and contact details on a wide range of services available for visually impaired people.
VI 3 - Vane House Resource Centre (PDF document)
Information on the services available at Vane House.
VI 4 - Crown Street Reading Group (PDF document)
Details about the reading group at Darlington library.
VI 5 - Darlington Society for the Blind (PDF document)
Details of weekly activities organised by the society.
VI 6 - Sight Loss Solutions (PDF document)
Information and support for people who have a severe sight loss.
VI 7 - Darlington Social Club for the Blind (PDF document)
Information and contact details about the Social Club
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HI 1 - Services for Deaf and Hearing Impaired People in Darlington (PDF document)
Information and contact details on a wide range of services available for deaf and hearing impaired people.
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Continuing Health Care (PDF document)
Information on the health care provided by the NHS for people with ongoing health needs
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LD1 - Short Breaks At 93 Newton Lane For Adults With Learning Disabilities (PDF document)
Information on the short break stay service
LD2 - Learning Disability Information Sheets
A list of information sheets detailing the service provided in Darlington (10 in total):
1 - Introduction (PDF document)
2 - What is the Learning Disability Service? (PDF document)
3 - Your Rights and Our Promises (PDF document)
4 - Who Can Receive a Service? (PDF document)
5 - Assessments (PDF document)
6 - Financial Information (PDF document)
7 - Who Can Get Help? (PDF document)
8 - The Locality Team (PDF document)
9 - Provider Services (PDF document)
10 - Other Services (PDF document)
LD4 - How To Tell Us What You Think Is Good About Our Services, Your Ideas Or Something You Are Unhappy About (PDF document)
Information on how to make a compliment, comment or complaint about the service
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MH1 - Services To Support People With A Mental Health Need In Darlington (PDF document)
Information on mental health services in Darlington
MH4 - Darlington Community Mental Health Service – How To Pass On A Compliment, Suggestion Or Complaint (PDF document)
Information on how to make a compliment, comment or complaint about the service
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