Leaflets
If you would like copies of our leaflets sending through the post, please fill in the Request for Leaflets online form or telephone us on 0800 9172121. Alternatively you can view them on this page. We can also make leaflets available on request in Braille, large print, on audio, in easy read, electronically and in other languages.
We have leaflets covering the following (click each item to view or scroll down the full list)
General Leaflets
Information on making a compliment or complaint, access to your social care records and direct payments.
Adults and Older People
Information on the assessment process, the contributions policy, our in-house home care service and residential care homes and keeping adults safe.
Carers Services
Including information on help available if you a carer and carers assessments.
Visual Impairment Services
Including information on rehabilitation services and contacts for visually impaired groups.
Hearing Impairment Services
Including information on hearing assessments and contacts for hearing impaired groups.
Learning Disability Services
Information on the services provided by the Learning Disability Service
Other Useful Leaflets
Leaflets produced by other organisations which you may find useful
G1 - Adult Social Care in Darlington
What Adult Social Care in Darlington do and how we may be able to support you
Text version (Rich text document). Print version (PDF document)
G2 - List of Information Leaflets Available from Adult Social Care
Details of all the leaflets produced by Adult Social Care
Text version (Rich text document). Print version (PDF document)
G3 - A Brief Guide to Self Directed Support
Information on the new way Adult Social Care provide support.
Text version (Rich text document). Print version (PDF document). Easy read version (PDF document)
G4 - Compliments, Comments and Complaints Leaflet
Information on how you can contact us with any comments you have about services you are receiving
Text version (Rich text document). Print version (PDF document, 951kb)
G5 - Access to your Records: Your Rights Under the Data Protection Act 1998
Information on how you can access any information we currently hold about you
Text version (Rich text document). Print version (PDF document)
G7 - Direct Payments
Information on the Direct Payments scheme in Darlington
Text version (Rich text document). Print version (PDF document)
G8 - Help Outside Of Office Hours: The Emergency Duty Service
Contact details if you need to get in touch with someone outside office hours
Text version (Rich text document). Print version (PDF document)
OR - Information Services in Darlington
Information and contact details about organisations who provide services to adults and older people in Darlington.
Text version (Rich text document). Print version (PDF document)
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A1 - Access to Adult Social Care Support
Information on how you can be assessed for support and what will happen during and following the assessment
Text version (Rich text document). Print version (PDF document)
A2 - Single Assessment Process For Older People In Darlington
Information on the assessment process.
Text version (Rich text document). Print version (PDF document)
A4a - Charging For Residential Or Nursing Home Accommodation
Information on how you will pay for residential care should you or a relative be assessed as needing this service.
Text version (Rich text document). Print version (PDF document)
A4b - Contributions to Personal Budgets and Non-Residential Services
Information on how you will pay for services such as home care or day care should you or a relative be assessed as needing it.
Text version (Rich text document). Print version (PDF document)
A4c - Charges For People With Property
Information on how you will pay for residential care if you already own your own property.
Text version (Rich text document). Print version (PDF document)
A5 - Occupational Therapy, Rehabilitation, Adaptations & Equipment To Help You At Home
Information on how you can get equipment to help you stay as independent as possible in your home.
Text version (Rich text document). Print version (PDF document, 405kb)
A6 - Extra Care Housing Schemes
Information on the scheme which provides home care within a residential setting
Text version (Rich text document). Print version (PDF document)
A7 - Registered Care Homes Within The Borough Of Darlington
A list of all residential homes in Darlington registered by the Care Quality Commission
Text version (Rich text document). Print version (PDF document)
A8 - Community Support Services In Darlington
Information on services for people who need just a little extra help in order to stay independent in their home.
Text version (Rich text document). Print version (PDF document)
A11 - Working Together To End Adult Abuse
Information on how to protect adults at risk
Text version (Rich text document). Print version (PDF document)
A12 - Mental Capacity Act - Information about Deprivation of Liberty Safeguards
Information on the safeguards in place to protect adults at risk
Text version (Rich text document). Print version (PDF document)
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C1 - Helping Carers To Care
Information on carers' assessments and help available to you as a carer
Text version (Rich text document). Print version (PDF document, 670kb)
C2 - Carers Information Sheet
Contact details for both local and national carers organisations
Text version (Rich text document). Print version (PDF document)
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VI 1 - Are you having problems with your sight
A list of useful telephone numbers.
Text version (Rich text document). Print version (PDF document)
VI 2 - Are you, or is someone you know having problems with sight?
Information and contact details on a wide range of services available for visually impaired people.
Text version (Rich text document). Print version (PDF document)
VI 3 - Vane House Resource Centre
Information on the services available at Vane House.
Text version (Rich text document). Print version (PDF document)
VI 4 - Sight Loss Solutions
Information and support for people who have a severe sight loss.
Text version (Rich text document). Print version (PDF document)
VI 5 - Crown Street Reading Group
Details about the visually impaired reading group at Darlington library.
Text version (Rich text document). Print version (PDF document)
VI 6 - Darlington Social Club for the Blind
Information and contact details about the Social Club
Text version (Rich text document). Print version (PDF document)
VI 7 - Darlington Talking Newspaper
Information on the Talking Newspaper and how to receive weekly recordings
Text version (Rich text document). Print version (PDF document)
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HI 1 - Support for Deaf and Hearing Impaired People in Darlington
Information and contact details on a wide range of services available for deaf and hearing impaired people.
Text version (Rich text document). Print version (PDF document, 383kb)
HI 2 - Deaf Duty Team
Information on the service available for deaf, hearing impaired and deafblind people.
Text version (Rich text document). Print version (PDF document)
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LD1 - Holicote - 93 Newton Lane: Short Breaks For Adults with a Learning Disability
Information on the short break stay service
Text version (Rich text document). Print version (PDF document, 455kb)
LD2 - Compliments, Comments and Complaints Form
Information on how to make a compliment, comment or complaint about the service
Text version (Rich text document). Print version (PDF document, 511kb)
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"NHS Continuing Health Care and NHS Funded Nursing Care" - available on the Department of Health website [external link]
"The Social Care Record Guarantee" - available on the National Information Governance Board for Health and Social Care website [external link]
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