Opening Hours
Customer Services Centre, Town Hall
Monday-Thursday: 8.30am -5.00pm
Friday: 8.30am - 4.30pm
Office based private appointments or a home visit can be made by telephoning 01325 388542
Housing Options Advisors
They provide an office based appointment system from 9am until 4.45pm Monday to Thursday, and 9am until 4pm on a Friday. If you wish to make an appointment please telephone 01325 388542.
Redhall Tool library is available at the Community Centre on Monday and Friday 1.30pm - 3.30pm. Please contact Don Martin on 01325 267349
| Service |
Telephone Number |
Lifeline Services
Town Hall Darlington |
Tel: 01325 388508 |
Housing Renewal
Town Hall
Darlington |
Tel: 01325 388304
Fax: 01325 388504 |
Housing Estates Team
The Housing Estates Section is led by Hazel Neasham, Head of Housing.
Housing Tenancy Management
The Housing Team Leader is Veruta Barlow.
The Management Officers are responsible for dealing with:
tenancy matters including:
The Management Officers within each team are responsible for the following areas:
- Carol Warnock - Redhall Estate, Whinfield and Town Centre
- Claire Turnbull - Haughton, Springfield, Harrogate Hill, North Road, Bishopton, Brafferton, Great Stainton, Sadberge and Whessoe
- Gill Wallis - Branksome, Rise Carr and Heighington
- Avril Rennard - Cockerton, Hummersknott, High Coniscliffe, Killerby, Piercebridge, Summerhouse and Walworth
- Linda Johnston - Hundens Lane, Skerne Park and Albert Hill
- Claire Queen - Skerne Park, Bank Top and Park Place
- David Duthie - Firthmoor
- Tracy Wetherill - Lascelles, Hurworth and Middleton St George
Clerical support for the management officers is provided by Claire Atherton-Modern Apprentice.
The Senior Housing Support Officer is Harriet Restall and the Tenancy Support Officers are Dean Morris, Rachel Howard and Caron Nelson.
Housing Admin And Advisors
Tony Martin, Housing Team Leader, is responsible for Housing Admin & Advisors.
The Housing Advisors are::
- Kay Pollock (job share)
- Hazel Briggs (job share)
- Pearl Ward (job share)
- Claire Hughes
- Sian Burdon (job share)
- Joanne Hay (job share)
We also have an Administration section, including raising sundry debtors, direct debits, payment of bills, right to buy and leaseholders, and audit of accounts, refunds and reconciliations.
Angela Cammish is the Advisory Officer and the Debt Recovery Team are Alison Garbutt and Natalie Atkins. The Clerical Assistants are Suzanne Jenkinson and Linda Wheeler. The Customer Services Advisor is Leesa Crute. The Housing Accounts Officers Rita Moss (job share) and Delphine Clewlow (job share) and Sheila Harris. The Administration Clerical Assistants are Rebecca Gardner and John Moores and Kimberley Graham is the Scanning Clerk.
Housing Options Team
The Team Leader for Housing Options is Janette McMain.
The Senior Housing Options Advisor is Karen Chittenden and the Housing Options Advisors are Gemma Huddlestone, Lesley Excell, Marion Burns, Joanne Falls, Lucas Prosser and Suzanne Jenkinson.
Asset Management Team
The Housing Investments Manager is Chris Harris and the Customer Liaison Officers are Sandra Teasdale and Louise Cockfield. The Surveyors are Kevin Regan and Cliff Burgess. Denise Manning and Mike Hadland are the Assistant Surveyors and Andy Moses is the Surveying Technician.
Housing IT Team
Paul Martin is the IT Liaison Officer and Helen Winterburn is the Information Assistant.
Tenancy Enforcement Team
Graham Carter & Lyndsey Jenkins are the Tenancy Enforcement Officers
Tenant Empowerment Team
Valerie Rutherford is the Tenant Empowerment Manager and Lesley Coatsworth is the Tenant Empowerment Officer. We can be contacted on 01325 388515 or email us at tenantempowerment@darlington.gov.uk.