Opening Hours
Customer Services Centre, Town Hall
Monday-Thursday: 8.30pm -5.00pm
Friday: 8.30am - 4.30pm
Office based private appointments or a home visit can be made by telephoning (01325) 388542
Branksome and Cockerton Surgery
Tuesday 9.15am to 11.15am
Thursday 1.30pm to 3.30pm
Redhall Tool library is available at the Community Centre on Monday and Friday 1.30pm - 3.30pm. Please contact Don Martin on (01325) 267349
| Service |
Telephone Number |
Lifeline Services
13 Horsemarket |
Tel: 01325 388508 |
Housing Renewal
Town Hall
Darlington |
Tel: 01325 388304
Fax: 01325 388504 |
Housing Estates Team
The Housing Estates Section is led by Hazel Neasham, Housing Estates Manager.
Housing Tenancy Management
The Housing Team Leader is Veruta Barlow.
The Management Officers are responsible for dealing with:
tenancy matters including:
The Management Officers within each team are responsible for the following areas:
- Carol Warnock - Redhall Estate, Whinfield and Town Centre
- Claire Turnbull - Haughton, Springfield, Harrogate Hill, North Road, Bishopton, Brafferton, Great Stainton, Sadberge and Whessoe
- Gill Wallis - Branksome, Rise Carr and Heighington
- Avril Rennard - Cockerton, Hummersknott, High Coniscliffe, Killerby, Piercebridge, Summerhouse and Walworth
- Linda Johnston - Hundens Lane, Skerne Park and Albert Hill
- Claire Queen - Skerne Park, Bank Top and Park Place
- David Duthie - Firthmoor
- Tracy Wetherill - Lascelles, Hurworth and Middleton St George
The Senior Housing Support Officer is Harriet Dobson and the Tenancy Support Officers are Richard Guy, Rachel Howard, Sharon Loddey, Barbara Pawson, Claire Braybrook.
Housing Admin And Advisors
Tony Martin, Housing Team Leader, is responsible for Housing Admin & Advisors.
The Housing Advisors who all act as a back up and support to the Management Officers. The Advisors also carry out surgeries, estate inspections, visits and interviews with the customers. They are:
- Kay Pollock (job share)
- Hazel Briggs (job share)
- Pearl Ward (job share)
- Claire Hughes
- Suzanne Jenkinson (job share)
We also have an Administration section, including raising sundry debtors, direct debits, payment of bills, right to buy and leaseholders, and audit of accounts, refunds and reconciliations, etc.
The Debt Recovery Team are Alison Garbutt and Natalie Atkins. The Customer Services Advisor is Leesa Crute. The Housing Accounts Officers Rita Moss and Delphine Clewlow (job share) and Sheila Harris. The Administration Clerical Assistants are Rebecca Gardner and John Moores. Kimberley Graham is the Scanning Clerk and Linda Wheeler is a Clerical Assistant. Angela Cammish is the Advisory Officer
Housing Options Team
The Team Leader for Housing Options is Janette McMain.
The Senior Housing Options Advisor is Karen Chittenden and the Housing Options Advisors are Gemma Huddlestone, Lesley Excell, Marion Burns.
Housing Investment Team
The Housing Investments Manager is Chris Harris and the Customer Liaison Officers are Sandra Teasdale and Louise Cockfield. The Contract and Visiting Officers are Dean Morris and Caron Nelson.
Housing IT Team
Paul Martin is the IT Liaison Officer and Helen Winterburn is the Information Assistant.
Tenancy Enforcement Team
Graham Carter & Lyndsey Jenkins are the Tenancy Enforcement Officers
Tenant Empowerment Team
Valerie Rutherford is the Tenant Empowerment Manager and Lesley Coatsworth is the Tenant Empowerment Officer.