Housing Benefit Section
The Housing Benefit section is responsible for the administration of Housing and Council Tax Benefit and Second Adult Rebate. These benefits are available to people on a low income.
Are you missing out? View more information on possible benefit entitlement [pdf document]
Opening times and contact details
Monday - Thursday: 8.30 am - 5.00 pm
Friday: 8.30 am - 4.30 pm
Customer Services telephone number - (01325) 388514
Fax number - (01325) 388374
Postal Address - Housing Benefits, Darlington Borough Council, Town Hall, Darlington. DL1 5QT
Email address - HBEnquiries@darlington.gov.uk
Housing Benefit Investigations
Securing the system against fraud and abuse is vital to our service. If you have information about anyone who may be committing fraud, you can telephone 01325 388517 and speak to us in confidence.
Getting in touch with us - Housing and Council Tax [pdf document]
Protecting your Personal Information
Please note in order to protect you from unauthorised access to your personal information and to comply with the Council's legal obligations under the Data Protection Act 1998, we require authorisation from you before any information is disclosed to a third party, requesting information on your behalf.
If you wish to give your permission to someone to have access to your personal details please complete an Access to Personal Information [pdf document] form and return it to Housing Services.
Welfare Rights
Every year millions of pounds of Welfare Benefits and Tax Credits go unclaimed including Housing and Council Tax Benefit. You may be entitled to more money than you are currently receiving. For further advice contact Welfare Rights.