Where too much Housing Benefit is paid to someone, this is known as an ‘overpayment’.
Overpayments of Council Tax Benefit are called ‘excess benefit’. Overpayments can happen when someone's entitlement to benefit changes and we have paid too much benefit to them.
Please follow the links on this page for answers to frequently asked questions in our Overpayments Leaflet - pdf document
For information about how we recover overpayments, please read our Housing Benefit Overpayments Policy - pdf document