Ordering Repairs
Repairs phone number - 01325 388542
Emergency repairs - 07976 752 447
Order a Repair
What we need to know
- Your name and address
- Where the repair is needed
- Access details - morning/afternoon appointments are available for non-urgent work
- Contact telephone number
- Full details of the repair required
What happens next?
- If we have sufficient information we will place an order for repair
- If we need to inspect the problem we will let you know and arrange a morning/afternoon for an inspection
- On completion of the work you will be asked to sign that you are happy with the repair. We may also need to inspect work completed to ensure a high standard of workmanship. If you are not satisfied, you can telephone 01325 388542 and discuss any issues you may have
- Always ask for identification of anyone who calls at your home to carry out repairs and claims to work for the Council.. All staff carry identification cards. If you are unsure, do not let them into your home and telephone the local housing office for advice