A Single Custodial Scheme
- The custodial scheme will be free to use by landlords and tenants.
- The tenant pays the deposit to the landlord.
- The landlord then pays the deposit into the scheme - the key difference to the insurance scheme.
- Within 14 days of receiving a deposit, the landlord must give the tenant information about the scheme being used.
- At the end of the tenancy, if the landlord and tenant agree how the deposit should be divided, they will tell the scheme which returns the deposit within 10 days, divided in the way agreed by both parties.
- If there is a dispute, the scheme will hold the amount until the dispute resolution service or courts decide what is fair. Landlords and tenants must agree to use an Alternative Dispute Resolution (ADR) Service and to be bound by its decision, with no recourse to the courts. Disputes will only go to the courts if they do not agree to use the ADR service.
The interest accrued by deposits in the scheme will be used to pay for the running of the scheme and any surplus will be used to offer interest to the tenant, or landlord if the tenant isn't entitled to it.
Insurance Based Schemes
- Landlords will pay a fee (decided by the Administrator) to belong to an insurance-based scheme.
- The tenant pays the deposit to the landlord.
- The landlord retains the deposit, the landlord must give the tenant information about the scheme being used.
- At the end of the tenancy, if the landlord and tenant agree how the deposit should be divided, the landlord, within 10 days returns all or some of this deposit.
- If there is a dispute, the landlord must hand over the disputed amount to the scheme for safekeeping until the dispute is resolved. Landlords and tenants must agree to use an Alternative Dispute Resolution (ADR) Service and to be bound by its decision, with no recourse to the courts. Disputes will only go to the courts if they do not agree to use the ADR service.
- If for any reason the landlord fails to comply, the insurance arrangements will ensure the return of the deposit to the tenant if they are entitled to it.
TDP's not only protect tenants but also the landlords and although other options have always been open to landlords most will want to continue to take a deposit in order to protect their interests.
For more information please visit the Communities and Local Government website.
Or write to: The TDP Team Housing Markets Division, Communities and Local Government, Zone 2/10 Eland House, Bressenden Place, London SW1 5DU
Tel: 0207 944 4400.