Week Number
Our financial year always starts from the first Monday in April and this will be numbered as week one, each subsequent week will be identified in numerical order according to the date.
Date
The date shown is the period start date and is always the Monday of that week.
Gross
Details the amount of rent you are charged together with all other charges such as water and sewerage charges, furnished tenancy charges, ground maintenance. The only charges that would not appear in this column are charges which are eligible for assistance through the Supporting People Grant*.
Supporting People
The Supporting People charge details charges that are eligible for Supporting People Grant*, such as mobile or resident warden charges, furnishings charges provided through the Emma Project Home Support cleaning charge.
Supporting People Benefit
Lists payments made to your rent account by Supporting People Grant.*
*Supporting People is a national programme that funds, monitors and plans support for housing services.
View more information on the Supporting People scheme
Housing Benefit
Shows all payments of housing benefit made to your rent account. If after receiving your rent statement you are awarded housing benefit then your rent account will be amended accordingly and will appear on your next statement. If your circumstances have changed and you think you may be eligible for Housing Benefit please telephone (01325) 388514 or complete a Housing Benefit Change of Circumstances Form.
View more information on Housing Benefits.
Payment
Details all payments posted to your rent account. There may also be included here any which may have been returned unpaid by your bank, which will appear as a debit (without a minus sign).
Other
If there are any unpaid direct debits, court costs or other adjustments to your rent account these will be shown in the column entitled Other on your rent statement.
Balance
The rent account balance is listed for each week. A minus sign (-) against your balance indicates your account is in credit.
If you are unsure about anything that appears in your rent statement please contact Housing Administration on (01325) 388539 or e-mail: housing@darlington.gov.uk