Darlington Welfare Rights
More information about Welfare Rights
Welfare Rights is about ensuring that people receive the benefits they are entitled to under law. We offer free confidential and independent information, advice, support and representation on Welfare Benefits and Tax Credits.
How Welfare Rights Can Help You
- Check to make sure you are getting all the Welfare Benefits and Tax Credits you are entitled to under the law.
- Advise and support you with how to claim Welfare Benefits and Tax Credits you may be entitled to.
- Help you sort out any changes to your benefits.
- Help you to challenge a decision that does not seem to be right.
- Represent you at an appeal tribunal.
- Help you with a better-off calculation to see how changes in your circumstances may affect your benefits.
Some of the benefits we can help with include:
- Attendance Allowance
- Disability Living Allowance
- Housing and Council Tax Benefit
- Incapacity Benefit
- Income Support
- Job Seekers Allowance
- Pension Credit
- Social Fund
- Tax Credits
Some of the services we provide:
- Appointments
- Home Visits
- Translation Service
What we will need to know:
To help us give you the right advice we may need to ask you about:
- Your family circumstances
- How much money you have coming in each week
- How much you have saved
- Any disablities you and your family have.
Welfare Rights Officer for Council Tenants
Shau Kan is the dedicated Welfare Rights Officer for Council Tenants.
Shau offers free and confidential support on an array of issues.
With more than six years' experience in the field, Shau has joined the Welfare Rights Unit to provide advise on welfare benefits and tax credits.
Message from Shau
The Benefits system is large, complex and dealt with by many different organisations, which can sometimes be confusing.
As a result, millions of pounds worth of welfare benefits and tax credits go unclaimed each year.
I help people by making them aware of, and help them to receive, the benefits they are entitled to by law.
I can help people in many ways and I hope residents do take the opportunity to get in touch if they feel they are missing out on benefits or have any other queries.
How to Contact Us:
- Telephone 01325 388868/656 - Monday to Thursday 8.45 am to 4:45p.m and Friday 8:45 am to 4:15 pm
- Email: welfarerights@darlington.gov.uk
- Write to:Darlington Welfare Rights, 13 Horsemarket, Darlington DL1 5PW
Links
You can check possible benefit entitlement to:
Pension Credit [external link]
Tax Credits [external link]
Benefits Advisor [external link] on DirectGov website[external link]