Moving In

When you move in, we will give you:

You should have already arranged your gas and electric supplies to be connected before you move in to allow our gas and electric checks (Repairs on Letting) to be carried out.  If you have not done this, you should not move into the property until the safety checks have been completed as this is a legal requirement and a health of safety issue.  You will also be contacted once a year by letter to arrange your annual gas service, do not ignore this request as it is a legal requirement to check our appliances in your home and if you do not allow access you could be taken to court and incur costs.

Remember your tenancy starts on the date shown on your tenancy agreement.  This is when you become the legal tenant.  From then on you are responsible for the property and for paying the rent. We will visit you soon after you move in to see how you are settling in and to discuss any problems you may have.

You will need to get written permission from us to make certain changes to your home, these include changing the structure, removing our fittings, putting up structures outside, fitting laminate flooring, laying floor tiles and satellite dishes.  If in doubt please contact us before you make any changes.  If you remove fixtures or fittings, or carry out alterations without permission, we may ask you to put them back or restore them to the original condition.  If we have to do this after you have left, we will charge you for the costs involved.

You should also inform:

  • Doctor
  • Dentist
  • Department for work and pensions, Housing Benefit and Council Tax if you claim benefit
  • DVLA for your driving licence [external site]
  • Councils Elections Office to update the electoral register
  • TV Licensing [external site]
  • Bank
  • If you have children, inform the school they attend
  • Post Office [external site] to redirect your mail

In your sign up pack you will have a leaflet on the councils insurance scheme, we strongly advise you to take out home contents insurance so you are covered for loss of, or damage to, your personal belongings.