Scheme Manager - Anne Broughton - Telephone 01325 351765
Email: housing@darlington.gov.uk
Lifeline
The Council offer a 24 hour, 7 day a week call service 365 days per year. Each flat has a Lifeline call system installed, which is linked, directly to the Scheme Manager's office or to Darlington's Control centre when the Manager is off duty. Should you require help either the manager or the Emergency Response officers will attend.
What Does the Scheme Manager Do?
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Your Scheme Manager will contact you daily Monday to Friday (excluding Bank Holidays visit you in your home, ensure you are familiar with the building, the communal facilities,services available and how to use them
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Help to organise social, leisure and health activities within the scheme for those who choose to take part, helping you to maintain an active and independent life
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Ensure the property is well maintained and that you know how to make best use of the equipment provided such as heating, intercom and door entry systems
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With your permission liaise with family networks, statutory, voluntary and private agencies to ensure your needs are met
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Treat you with courtesy, honesty, equality and fairness. Listen and respect your confidentiality
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Be easily identifiable by wearing a uniform
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Co-ordinate and give advice, though not directly provide services, such as shopping, cleaning, cooking, personal and nursing care.
Management Officer
David Duthie - Tel: 01325 388542
Town Hall, Darlington DL1 5QT
What Does the Management Officer Do?
A Management Officer deals with the letting and management of council houses and garages. This covers such matters as repair and maintenance, adaptation, improvements and rent. Working in close liaison and partnership with residents, members and other sections and departments of the Council together with voluntary groups and other organisations.
Location
16 Roxby Court, Roxby Moore Avenue, Darlington DL1 4TB. Situated in the Eastbourne area of Darlington
Map of Roxby Court - pdf document
Eastbourne Ward
Information on your local Ward Councillors
How Much Does it Cost?
The rent is approximately £67.00 per week, this includes service charges. You may qualify for housing benefit and supporting people grant.
How to Apply?
If you are interested in this or any other scheme please complete a housing application form or contact your local housing office .
Housing Application form - pdf document
Supplementary Housing Application form for Disabled People pdf document
Housing Options with Other Landlords - pdf document
Message Box - If you have any questions, comments or complaints you would like us to deal with please let us know
Housing Services Vision: To provide everyone with an opportunity to live in a decent home with appropriate high quality services that promotes independent living.