Roxby Court

Scheme Manager - Anne Broughton - Telephone 01325 351765

Lifeline

The Council offer a 24 hour, 7 day a week call service 365 days per year. Each flat has a Lifeline call system installed, which is linked, directly to the Scheme Manager's office or to our control centre when the Manager is off duty. Should you require help either the manager or the mobile wardens will attend.

What Does the Scheme Manager Do?

Help newcomers to settle in and explain how everything works
Make regular contact with each resident
Deal with emergencies
Encourage social activities
Report and monitor repairs and maintenance work
Assess needs and in consultation with the residents liaise with their families, statutory, voluntary and private agencies to ensure their needs are met
Co-ordinate and give advice, though not directly provide services, such as shopping, cleaning, cooking, personal and nursing care.

Management Officer

David Duthie - Tel: 01325 388541

Town Hall, Darlington DL1 5QT

What Does the Management Officer Do?

A Management Officer deals with the letting and management of council properties. This covers such matters as repair and maintenance, adaptation, improvements and rent. Working in close liaison and partnership with residents, members and other sections and departments of the Council together with voluntary groups and other organisations.