Community Legal Advice is an easy-to-use service that helps people deal with legal problems. It provides free information, help and advice on a range of common issues.
0845 345 4345
Mobile phone users can text 'legalaid' and their name to 80010 to get a call back from an adviser.
National Helpline: Advice
- All callers from anywhere in England and Wales are able to get free initial help from a qualified legal advisor in Welfare Benefits, Debt and Education.
- People eligible for Legal Aid can also reeive further free legal help with their case via phone and post. Calls will be answered between 9.00 am and 5.00 pm weekdays (people calling outside office hours can leave a message and will receive a call back)
National Helpline: Information
For other problems callers can:
- Speak to an operator to find quality local advice services
- Order legal information leaflets
- Listen to recorded messages about common legal problems 24 hours a day.
Free and Low Cost Advice from other Sources
Many people think that legal advice always comes at a high cost. However, the reality is that there are a large number of ways that you can get free or low cost advice.
Law Centres, advice agencies such as Citizen's Advice Bureaux (CAB), independent advice agencies and local authority services, offer most of their services free of charge.
Free first interview
Many organisations, particularly solicitors firms, offer a set period of free initial advice, often thirty minutes.