BenefitsAdvice and information on benefits available and application forms.
Contact Details
Website: Department of Work and Pensions Website
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Bulky Household Waste CollectionWe can provide a service to remove bulky household waste from outside your property. Depending on circumstances this will either be free or there will be a small charge.
Contact Details
Contact: Customer Services, Darlington Borough Council
Tel: 01325 388777
Email: customerservices@darlington.gov.uk
Website: Bulky Household Waste Information
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Car sharingIf you are looking for a lift to work, college, shopping or to watch your local football team, or you want to share the cost of your journey with someone else, why not use the car sharing website to find someone else travelling your way?
Contact Details
Tel: 08700 11 11 99
Email: 2 plus travel website
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Children's Information ServiceChildren's Information Service Darlington provides a high quality telephone service which includes information on schools, private day nurseries, out of school clubs, playgroups & pre-school groups, holiday play schemes, mother and toddler groups, recreational/leisure events & other activities for children and families.
Contact Details
Contact: Children’s Information Service Tel: 0800 960296
Website: Childcare Link Website
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Citizen's Advice BureauAdvice Service, dealing with issues such as debt, employment, housing, social security, pensions and consumer advice.
Contact Details
Contact: Bennett House, Horsemarket, Darlington, DL1 5PT Tel: 01325 380755
Website: Darlington CAB Website
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Council TaxWhen you move home, it is important that you inform the local taxation office. If you are the only person over 18 living in your property, you may be entitled to a single occupier discount (25%)
Contact Details
Contact: Local Taxation Office, Darlington borough Council
Tel: 01325 388373
Email: revenue.queries@darlington.gov.uk
Website: Find out about Council Tax
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Darlington and Durham County Racial Equality Council (DDREC)Provides advice on racial harassment, racial discrimination and the law, particularly on employment, housing and statutory service provision.
Contact Details
Contact: 1st Floor, CVS Building, Church Row, Darlington,DL1 5QD
Tel No: 01325 283900
Fax No. 01325 287178
Email: ddrec@care4.net
Website: DDREC Website
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Darlington Association on Disability (DAD)DAD promote issues which affect people with disabilities and provide practical services to assist disabled people and their carers.
Contact Details
Contact: 20-22 Horsemarket, Darlington, DL1 5PT
Tel: 01325 489999
Fax: 01325 488188
Text: 01325 245061
Email: mail@darlingtondisability.org
Website: DAD Website
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Darlington Civic Theatre and Arts CentreFor details of what’s on at the Darlington Arts and Civic Theatre.
Contact Details
Website: Civic Theatre and Arts Centre Website
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Darlington DirectoryThis directory contains information about businesses, community groups and services in the Darlington area
Contact Details
Website: Darlington Directory Website
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Darlington Memorial HospitalFor Accident and Emergency, and outpatients appointments etc
Contact Details
Contact: Holyhurst Road, Darlington, DL3 6HX
Tel: 01325 380100 Fax: 01325 743622
Website: Darlington Memorial Hospital
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Darlington Primary Care Trust (PCT)The trust is responsible for providing primary and community services in Darlington such as GPs, dentists, opticians and pharmacists in the local area.
Contact Details
Contact: Dr. Piper House, Kings Street, Darlington, DL3 6JL
Tel: 01325 364271
Website: Darlington Primary Care Trust Website
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DentistsClick on the below link to find your nearest Dentist.
Contact Details
Website: Dentists Information
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Durham Tees-Valley International Aiport (Teesside Airport)Provides scheduled flights to London Heathrow, Belfast, Geneva, Malaga, Aberdeen, Amsterdam and Dublin, as well as charter flights to Europe.
The airport can be reached by car and both on-airport parking and pre-bookable parking are available. Alternatively the airport can be reached by bus (services 74 and 76) or by a shuttle bus from Darlington Bank Top railway station, which is free to air travellers.
Contact Details
Tel: 01325 5332811
Website: Durham Tees Valley Airport Website
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Eastbourne Sports ComplexEastbourne Sports Complex is part of a partnership initiative between Darlington Borough Council and Eastbourne Comprehensive School. The Complex offers the most modern up to date facilities for a wide variety of sports.
Contact Details
Contact: Eastbourne Sports Complex, Bourne Avenue, Hundens Lane, Darlington, DL1 1LJ Tel: 01325 243177
Website: Eastbourne Sports Complex Website
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Family Help (Domestic Abuse)Provides advice, help and assistance to anyone who is experiencing domestic violence. There is also a Refuge that provides women and children with a place of safety.
Contact Details
Domestic Violence Helpline: 01325 364486 9:00am - 5:00pm (answerphone at other times)
Darlington Police: 0845 6060365
Social Services: 01325 364200 (0870 2402994 evenings and weekends)
Victim Suppport: 01325 816644
Website: Darlington Domestic Abuse Forum
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First Stop DarlingtonA relaxed and friendly drop in centre with information and advice on housing, health and welfare. Also provides a "home and dry" service for people in poor accommodation.
Contact Details
Contact: First Stop Darlington, The Old Museum, Tubwell Row, Darlington,DL1 1PD Tel
Tel: 01325 254463
Fax: 01325 254895
Email: contact@darlingtonfirststop.org.uk
Website: Darlington First Stop
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Garden Waste CollectionDarlington Borough Council provides a garden waste collection service.
Contact Details
Contact: Customer Services, Darlington Borough Council
Tel: 01325 388777
Email: customerservices@darlington.gov.uk
Website: Garden Waste Information
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GPsClick on the below link to find your nearest GP Surgery.
Contact Details
Website: GP Surgeries information
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Handyperson Scheme Run by Three Rivers Housing Group's Care and Repair Darlington Agency, this is an affordable home repair and adaptation service for Darlington residents who are over 60 or disabled.
Other vulnerable residents who can show that they are unable to do jobs themselves and have no one else to help, may also access this service.
Contact Details
Tel: 01325 460114
Website: Handyperson Scheme Information
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HomelessnessIf you have become homeless or are being threatened with homelessness, it is important that you contact us as soon as possible so that we can give you appropriate rehousing advice. If it is a weekend or after 5:00pm you should contact the Social Services Emergency Duty Team for emergency help.
Contact Details
Contact: Social Services Emergency Duty Team
Tel: 01325 388542 / 08702 402994
Email: housing@darlington.gov.uk
Website: Tenancy Services and Housing Centres
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Household Waste Recycling Centre, Whessoe Road Opening times:
1st April - 30th September: 8am-8pm
1st October - 31st March: 8am-4:30pm
Contact Details
Contact: Customer Services, Darlington Borough Council
Tel: 01325 388777
Email: customerservices-community@darlington.gov.uk
Website: Household Waste Recycling Centre Information
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Housing and Council Tax BenefitIf you get Housing Benefit or Council Tax Benefit and you move home, you must tell the Housing Benefit section straight away. If you are moving to Darlington and need help with your housing costs, you may be entitled to Housing or Council Tax Benefit. If you would like to claim or enquire about Housing Benefit and Council Tax Benefit, contact us.
Contact Details
Tel: 01325 388514 Fax: 01325 388504
Email: hbenquiries@darlington.gov.uk
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Housing Information
For Council House ApplicantsIf you are registered on the Council Housing list remember to advise them of your new address so that your application can be updated to reflect your new circumstances.
Contact Details
Contact: Your local Housing Office – addresses on website
Tel: 01325 388542
Email: housing@darlington.gov.uk
Website: Tenancy Services in Darlington
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Inland RevenueIf you have separated from your partner, your entitlement to tax credits etc. may change.
Contact Details
Website: Inland Revenue Website
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Thinking about leaving home for the first time?This is a big step and should be planned properly
Contact Details
Contact: Your local Housing Office – addresses on website
Tel: 01325 388542
Email: housing@darlington.gov.uk
Website: Tenancy Services Information
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Lifeline TelephonesA Lifeline telephone gives you the freedom to live independently, with the security of knowing that you can always get help when you need it.
Contact Details
Contact: Warden Services, Darlington Borough Council Tel: 01325 388508
Email: housing@darlington.gov.uk
Website: Lifelines and Sheltered Housing
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Moving House
information for Council tenantsIf you are ending your Council tenancy or transferring to another Council property.
Contact Details
Contact: Your local Housing Office – addresses on website
Tel: 01325 388542
Email: housing@darlington.gov.uk
Website: Tenancy Services
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OpticiansClick on the below link to find your nearest Optician.
Contact Details
Website: Opticians Information
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PharmaciesClick on the below link to find your nearest Pharmacy.
Contact Details
Website: Pharmacies Information
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Rubbish Collection and Recycling Please contact Customer Services for more information or access our website.
Contact Details
Contact: Customer Services, Darlington Borough Council
Tel: 01325 388777
Email: customerservices-community@darlington.gov.uk
Website: Recycle for Darlington Website
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Clinical Waste CollectionFor any change in your address and to find out the new day of collection.
Contact Details
Website: Clinical Waste Information
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Residents' Parking SchemeIn some areas of the town, local residents pay a fee that entitles them to use resident parking spaces near their properties. Only persons with a permit may park in these areas.
If you live within an area covered by the scheme, you can apply for a permit, although there will be a charge for the permit to cover administration costs.
Discretionary permits may be issued to bona fide carers of elderly and/or indisposed residents.
Contact Details
Contact: Town Hall, Feethams, Darlington, DL1 5QT
Tel: 01325 388799
Website: Car Parking Information
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Rolling RegistrationThe electoral register is a list of everyone who is registered to vote.
You must be on the register to vote at elections. You are not automatically registered, even in you pay Council Tax.
You can register to vote at any time. If you’re not registered, if you’ve moved house, or if you have changed your name, then you should fill in a rolling registration form, which is available from:
Contact Details
Contact: Electoral Registration Officer
Tel: 01325 388341
Fax: 01325 382032
Email: democraticservices@darlington.gov.uk
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School AdmissionsThe purpose of the Schools Admissions Team is to coordinate and allocate school places to children in the primary and secondary sector applying the admissions criteria as necessary.
Contact Details
Website: School Admissions Information
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School TransportPlease click the link below for full details of Darlington Borough Council's present transport policy and guides for pupils, parents and schools.
Contact Details
Website: School Transport Information
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Sheltered HousingSheltered Housing allows older people to live independently within their own home. The Council has 27 schemes providing 834 units of sheltered accommodation in different locations throughout the town and rural areas. All have a dedicated Warden, many of whom are residential. A wide variety of social activities also takes place in these schemes.
Contact Details
Contact: Warden Services, Darlington Borough Council Tel: 01325 388508
Email: housing@darlington.gov.uk
Website: Sheltered Housing
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ShopmobilityDarlington Shopmobility aims to provide the free loan of electric wheelchairs and scooters and manual wheelchairs to anyone with a mobility problem to shop and use the facilities of Darlington Town centre independently.
Contact Details
Contact: Darlington Association on Disability, 20-22 Horsemarket, DL1 5PT
Tel: 01325 489999
Email: mail@darlingtondisability.org
Website: Darlington Association on Disability Website
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Social ServicesSocial Services enable people to live as independently as possible in their local communities, for as long as they are able. Much of the ‘care in the community’ is actually provided by family and friends, so we aim to support carers as well as the people they care for.
Contact Details
Contact: Social Services, Central House, Gladstone Street, Darlington, DL3 6JX
Tel: 01325 346200
Website: Social Services Website
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SolicitorsThere are many private solicitors firms operating in Darlington. Many solicitors firms specialise in areas of Family/Matrimonial law, Personal Injury and Crime but a number undertake specialist work in social welfare law such as welfare benefits, employment, housing etc.
Contact Details
Website: Local Solicitors Information
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Stressholme Golf CentreSet amidst acres of parkland, Stressholme offers a retreat for families, golfers and guests all year round.
Contact Details
Contact: Stressholme Golf Centre, Snipe Lane, Darlington, DL1 2SA
Tel: 01325 461002 Fax: 01325 351826
Email: leisureservices@darlington.gov.uk
Website: Stressholme Website
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Train FacilitiesDarlington’s mainline railway station at Bank Top is on the east coast main line. Local train services stop at both Bank Top and North Road stations in Darlington and Dinsdale in Middleton St. George. Services link all major and local towns and cities. Cycle parking stands and/or lockers are available at all 3 stations.
Contact Details
National Rail Enquiries: 08457 484950
Website: National Rail Website
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Travel by BusDarlington is well served by public transport, both within the town and from the town to other main town centres including Durham, Middlesbrough, Bishop Auckland, Stockton, Newton Aycliffe and Spennymoor.
Contact Details
Contact: Timetable information is available at the Tourist Information Centre in the Market Place, or is available on the websites below
Website: Traveline Website
Stagecoach Website
Arriva Website
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VotingThe Electoral Register is the list of everyone who is entitled to vote. If you are not included on the register, you will not be able to vote. To register, you must be
Resident in the Council’s area (with some exceptions)
Over 16 (although you cannot vote until your 18th birthday)
A British or Commonwealth citizen
A citizen of the Irish Republic or a citizen of any of the European Union countries
Contact Details
Contact: Electoral Registration Officer or call in person at the reception desk on the ground floor of the Town Hall, Darlington
Tel: 01325 388341
Fax: 01325 382032
Email: democraticservices@darlington.gov.uk
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Local Land ChargesThe Local Land Charges Section deals with matters such as local proposals, planning and environmental health issues, highways and building control. Plans in duplicate are required for each search submitted.
To complete a Local Land Charges Search your Solicitor will require two forms: LLC1 Search Form and Con29 Standard Additional Enquiries of Local Authority Form in duplicate.
Standard Local Land Charge Searches Fee £129
Search of the Common Land and Town or Village Green Register (CR21 Form) £14
Personal Search Fee £11
Contact Details
Tel: 01325 388336
Email: land.charges@darlington.gov.uk
More information about Local Land Charges (pdf)
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Personal SearchesPersonal Search Companies/Agents or Members of the Public may inspect the Local Land Charges Register by providing at least 24 hours notice and sending/faxing a plan of the area to be searched. At the same time the Planning Register may be inspected.
The Council is not obliged to answer any supplementary or additional enquiries where a personal search is being made.
A charge will be made for any photocopying.
Contact Details
Tel: 01325 388336
Email: land.charges@darlington.gov.uk
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Common Registration SearchesApplications for such searches should be sent to the Local Land Charges Section on Form CR21 with plan in duplicate.
Contact Details
Tel: 01325 388336
Email: Land.charges@darlington.gov.uk
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Drainage EnquiriesEnquiries should be directed to Northumbrian Water Limited.
Contact Details
Tel: 0800 2417048
Website: Northumbrian Water Ltd Website
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Concessionary Travel SchemeThe concessionary fares scheme enables residents to travel either for free or half fare on bus services within the Borough. A voucher scheme operates for those that are unable to use a conventional bus service. The scheme is open to men and women 60+ and those that meet disability criteria.
Contact Details
Tel: 01325 388641
Website: Concessionary Travel Scheme
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AllotmentsIf you wish to rent an allotment in Darlington, you can do this either via the Council, or through an independent owner. More details can be found through the allotments webpage.
Contact Details
Website: Allotments information
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The Dolphin CentreCurrently undergoing a refurbishment, the Dolphin centre contains a swimming pool and gym as well as other leisure facilities.
Contact Details
Contact: Dolphin Centre Reception Tel: 01325 388406
Website: Dolphin Centre
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Gas and Electricity Contact NumbersThis webpage contains the contact numbers of most of the major energy suppliers in the UK
Contact Details
Website: Energywatch Website
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Community Partnerships A Community Partnership is a group of likeminded people who live or work in Darlington’s priority wards.
The main aim of a Community Partnership is to improve the quality of life for the residents of the area it represents.
Members meet regularly, consider all aspects of community life and seek ways, in partnership with others, to identify what needs to be improved.
Contact Details
Tel: 01325 388527
Email: communitypartner@darlington.gov.uk
Website: Community Partnerships Website
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National Land and Information Service (NLIS)Darlington Borough council is able to receive and return Local Land Charge Search requests via the NLIS System electronically.
The Standard Fee is £127.
Contact Details
Tel: 01325 388336
Email: Land.charges@darlington.gov.uk
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NHS Walk in CentreAt the Darlington NHS Walk-in Centre you can recieve healthcare advice, information and treatment for minor ailments and advice on staying healthy. No appointments are necessary and you can remain anonymous.
Contact Details
Contact: Dr Piper House, King Street, Darlington, DL3 6JL. Open Mon- Fri 7am to 10pm and Sat-Sun 9am to 10pm.
Website: More information about the walk in centre
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Neighbourhood WatchNeighbourhood Watch is a method of developing close links between neighbours, the local police and Darlington Borough Council.
Its aim is to help people protect themselves and their properties, to reduce the fear of crime and to improve the local environment.
As well as keeping local areas safe, it is a great way to meet your neighbours and there are many social events too.
Contact Details
Contact: Jacqui Snowball, Community Liason officer
Tel: 01325 346832
Email: jacqui.snowball@darlington.gov.uk
Website: Neighbourhood Watch Darlington Website
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