Who to Contact about Planning Matters

Specific Contacts

Please use the appropriate initial point of contact for your enquiry, as follows:  

Subject or Nature of Enquiry Officer/Team Phone Email Address
General enquiries (excluding specialist advice) Call Centre 01325
388799		 planning.enquiries@darlington.gov.uk
Payment of application fees and other planning fees Call Centre 01325
388799		 planning.enquiries@darlington.gov.uk
Requests for copies of application forms, guides, documents, publications, etc. Call Centre 01325
388799		 planning.enquiries@darlington.gov.uk
To view planning applications and other planning records Call Centre 01325
388799		 planning.enquiries@darlington.gov.uk
Advice on whether permission is required;  advice on the suitability of a proposed development;  specialist or technical advice on planning matters Duty Planning Officer 01325
388361		 planning.control@darlington.gov.uk
Unauthorised or illegal developments Enforcement Officer 01325
388610		 planning.control@darlington.gov.uk
Planning Policy;  Local Plan;  Local Development Framework Planning Officer (Policy) 01325
388644		 planning.policy@darlington.gov.uk
Conservation areas;  listed buildings;  conservation grant schemes Conservation Officer 01325
388604		 planning.projects@darlington.gov.uk
Design advice Urban Design Officer 01325
388048		 planning.projects@darlington.gov.uk
Central Park;  Darlington College Principal Strategic Projects Officer 01325
388041		 planning.projects@darlington.gov.uk
Any queries relating to the overall management or quality of the service Development Manager 01325
388037		 roy.merrett@darlington.gov.uk

If you are unsure about who to contact, or if you think that your enquiry may not necessarily be a planning matter, please ring our Call Centre on 01325 388799.
  

General Contact Details

The following fax number and address are common to all of the above contacts:  

Fax: 01325 388616  

Write to: Regeneration Division, Chief Executive's Department, Town Hall, Darlington, DL1 5QT.

Personal visit: Customer Service Centre, Town Hall (during office hours)
  

Points to Note

  • Normal office hours are 8:45-4:45 Monday to Thursday and 8:45-4:15 Friday.  
  • If you wish to visit the Town Hall to speak to a particular officer, please make an appointment beforehand.
  • If you have dealt with an particular officer on a specific matter in the past, please refrain from contacting the same officer on unrelated matters.