Click4Health

Everything you ever needed to know about your health in one place!

This mobile site makes sure you have all the answers to all your health questions at your fingertips. Use your phone to find out your GPs number, where to see the school nurse, where to get C-Card information and to get help when you have found a new weird thing growing!

Young people's health in Darlington is important. We want you to be informed, have all the facts and be able to talk to the right person at the right time.

There is loads of helpful information below and links to places that can support young people.

If you can't find what you're looking for email click@darlington.gov.uk and we will try our best to help

Here is a menu of options. Click on each topic and there will be information and a signpost to where to get support and advice.

Podcast and videosSexuality advice | Bullying | Hate crime | Sexual relationships | What happens in a clinic? | Contraceptive and sexual health clinics | Doctors | Emergency contraception | C-card scheme | Emotional health | Eating disorders | Self-harm | Rape or sexual abuseDomestic abuseMoving out | Young carers | Smoking | Alcohol | Drugs | Useful contacts

Don't feel like you have no-one to talk to. There is always someone who can give you help and advice no matter what the problem! Big or small it doesn't matter, your health comes first.

Podcast and videos

  • Listen to advice on sexual health [external link] from a professional.
  • Listen to advice on drugs and alcohol [external link] from a professional.
  • Listen to advice on mental health [external link] from a professional.

Watch a video on health issues affecting young people in Darlington

Sexuality advice

DISC LGBT Health and Wellbeing (Durham and Darlington) 
T: Billijean on 07826 872 756 or 01325 731160
E: lgbt@disc-vol.org.uk

Provides access to services for LGBT people and their families, including information, advice and guidance, health and well-being and peer support groups.

ID Trans Youth North East
T: 07946267152 / 07826 872 756 / 01325 313888

For young people who need support around Gender Dysphoria.

Community Sexual Health Team
T: 07880 737 168
W: www.mesmacnortheast.com for

Info about services and support available

W: www.lesbisexyandhealthy.co.uk

Primary Mental Health Workers work in some schools across Darlington - check with your school for details about how to access them.

Bullying

Bullying can take many forms and can be physical, verbal or emotional. It can happen at school, work, home, on the bus, in the street or even over your mobile phone or on-line. Here are some useful contacts if you’re being bullied, or you’re bullying someone and want to stop.

Childline UK
T: 0800 1111
W: www.childline.org.uk

NSPCC Child Protection Helpline
T: 0808 800 5000 Confidential advice 24 hours a day, 7 days a week

Samaritans
T: 08457909090
13 Woodlands Rd, Darlington

Kidscape
T: 0845 1205204
W: www.kidscape.org.uk

School Nursing Service
T: 01325 746223 / 01325 746232

Can also be contacted through school

Bullying UK

W: www.bullying.co.uk

Hate crime

To report Hate Crime call 999 in an emergency, or 101 if it's not an emergency (textphone for hard of hearing: 0191 375 2090). You can also call into a local Police station or report it online: www.report-it.org.uk

We also operate Safe Places to Be for young people needing a safe place in the town. 

Sexual relationships

Relationships and sex are a private area of most people’s lives. It may seem like everyone is doing it but 70% of young people don’t have sex before they’re 16. The only person who can decide whether you’re ready for sex is you and it’s worth remembering that you can have a happy and fulfilling relationship  without it so don’t feel pressured.

T: Sexwise: 0800 282930
T: National AIDS and Sexual Health Helpline: 0800 567 123

Sexual Health Direct
T: 0845 122 8690 from 9am to 6pm Mon-Fri
W: www.fpa.org.uk

What happens in a clinic? 

If you are thinking of having sex, it’s worth talking to someone and getting some contraception sorted first. You might feel a little embarrassed going to a contraceptive clinic, but it’s a really responsible thing to do. So, what can you expect to happen if you attend a clinic…?

  • You can expect to have the same level of confidentiality as anyone else, even if you’re under 16, unless your safety is at risk
  • You might be asked whether you want to talk to your parents / guardian about your decision, but you can decide whether you do or don’t want to
  • You can expect health professionals to be friendly and make you feel comfortable when using their service
  • You can expect to choose whether you would like a friend or partner in the room with you although they may be asked to leave for a short time for your benefit. And it’s best for the health professional to ask the friend or partner to leave in case they think you don’t want them there
  • You can expect not to be judged regardless of your age, gender or sexuality, especially when you’re being responsible
  • If your health service gives you a choice about how you want to be called into your appointment, you can expect them to call you in the way you’ve chosen and for them to continue to do that
  • You can also expect to ask to see a male or female member of staff, but remember it’s not always possible to see the person of your choice

The law says you should be 16 before you have sex, however, you still have the right to confidential advice on health issues including contraception, condoms, pregnancy, chlamydia screening and termination of pregnancy, even if you are under 16. Remember most young people understand that they may need more advice if they’re younger so some appointments might take a little longer.

If you need: Relationship support / C Card condom distribution scheme / Chlamydia screening / Support to access services / Pregnancy testing and options support / Contraception information Call 07880 737 168 and we’ll put you in touch with a young people’s sexual health worker who can help you.

Contraceptive and sexual health clinics (CASH)

CASH clinics offer sexual health and contraceptive information and advice. Some clinics also offer sexual health screening for sexually transmitted infections, so check out what’s available at each site or ring 0191 382 6881 for the latest clinic information.

Darlington College
Young Person’s Health Clinic (for college students only)
T: 07833 944 755
Location: Haughton Road, Darlington
Open term time only, Monday and Friday 9am – 12pm 
Confidential drop-in clinic for info and advice on  general and sexual health including contraception, emergency contraception, screening for chlamydia and other sexually transmitted infections, pregnancy testing and referral to GUM and termination of pregnancy services.

Park Place Health Centre
T: 01325 735002 (during clinic times only)
Location:Park Place, Darlington DL1 5LW
Monday 5:30 – 7pm and Friday 5–6:30pm – appointments preferred, Wednesday 9:30– 11.30am (appointments only)
Information and advice on sexual health issues,  contraception services including IUDs and implants, free condoms, emergency contraception, pregnancy testing, screening for chlamydia and other STIs, smear tests and referral to termination of pregnancy services.

SWITCH (Young people’s alcohol, drug and solvent misuse team)
T: 01325 267240
Location: Beaumont St West, Darlington DL1 5SX
Open: Saturday 10am–2pm for young people aged 13 – 18 years
Sexual Health information and advice, pregnancy testing, C Card and emergency contraception.

Queen Elizabeth College - Young Person’s Health Clinic (for college students only)
Location: Vane Terrace, Darlington
Open term time only Mondays 12–2pm
Confidential drop-in clinic for info and advice on general and sexual health including contraception (pills, condoms and injections), emergency contraception, screening for chlamydia and pregnancy testing. School Nurse health drop-in including C Card

GUM Clinic
T: 01325 743203
W: www.cddft.nhs.uk/sexual-health-services
Location: Genito-Urinary Medicine Dept (GUM) Darlington Memorial Hospital, Hollyhurst Road, Darlington DL3 6HX
This clinic specialises in testing for and treating sexually transmitted infections so if you’ve had unprotected sex and put yourself at risk or have an itch, rash or discharge that may be the result of sex, visit them. This service is free and confidential and they won’t even tell your GP unless you give them permission. The clinic is open to everyone and you can even ring them for information and advice.

Darlington School of Mathematics and Science
A clinic for pupils only.
Open: Monday 12:30-1:30pm (term time only)

Hummersknott Academy Community CASH Clinic
Location: Edinburgh Drive, DL3 8AR
T: 01325 241191 
Open: Monday 3:30-4:30PM (term time only)

Teen Health Clinic
T: 01325 746200
Free, confidential drop-in service for any young people needing health information, advice or treatment.

Doctors

Young people can make an appointment to see their own doctor or practice nurse to obtain confidential information and advice. Remember it’s your right to request an appointment to get access to confidential information, advice and treatment.

Parkgate Medical Practice
T: 01325 735000
Park Place, Darlington DL1 5LW

Moorlands Surgery
T: 01325 469168
139a Willow Road, Darlington

Blacketts Medical Practice
T: 01325 380640
63-65 Bondgate, Darlington

Neasham Road Surgery
T: 01325 461128
186 Neasham Road, Darlington

Carmel Medical Practice
T: 0844 477 8758
Nunnery Lane, Darlington

Denmark Street Surgery
T: 01325 460731
Denmark Street, Darlington

Clifton Court Medical Practice
T: 01325 465646
Victoria Road, Darlington

Orchard Court Surgery
T: 01325 465285
Orchard Road, Darlington

Whinfield Surgery
T: 01325 481321
Whinfield Way, Darlington

Felix House Surgery
T: 0844 477 3139
Middleton Lane, Middleton St George

Rockliffe Court Surgery
T: 01325 720605
Hurworth on Tees, Darlington

If your Doctors is not listed here visit NHS services [external link] or find your Doctors location [external link].

Some practices also offer their own sexual health and contraceptive clinics.  You can access either of these GP surgeries to get sexual health and contraceptive information, treatment and advice during their CASH clinics which are currently:

Park Place Health Centre
T: 01325 735000
Parkgate, Darlington
Open: Monday 5:30-7:30pm, Wednesday 3:30–6pm, Friday 5-6:30pm

Carmel Medical Practice
T: 0844 477 8758
Nunnery Lane, Darlington
Open: Thursday 5– 6:30pm (appointment only)

Emergency

Emergency contraception works for up to 72 hours after unprotected sex, but it’s more effective the earlier you take it. If taken on the third day, there’s still a 58% chance it’ll work. If it’s outside of 72 hours, your GP or CASH clinic may be able to fit an emergency coil so give them a call. FREE emergency oral hormonal contraception (morning after pill) is available from: > Darlington Urgent Care Centre Dr Piper House, King St, Darlington Open: 24 hours a day, every day. If you’re 14 and over, it is also free in many pharmacies in Darlington, so if one doesn’t offer it, try another. Have a look at the list of pharmacies. Try to ring ahead to make sure the pharmacist who’s trained is on duty that day. > Boots the Chemist T: 01325 465644 47 – 53 Northgate > James Clark Pharmacy T: 01325 364431 297 Yarm Road > Lloyds Pharmacy T: 01325 481152 9 Damson Court > Middleton Pharmacy T: 01325 401033 1 Belle Vue Terrace, Middleton St George > Rockcliffe Court Pharmacy T: 01325 722755 Hurworth Place > Clifton Court Medical Practice - Rowlands Pharmacy T: 01325 380362 > Blackett’s Medical Practice - Rowlands Pharmacy 67 Bondgate T: 01325 462592 > Sainsbury’s Pharmacy T: 01325 481964 150 Victoria Road > Wm Morrison Pharmacy T: 01325 383181 Morton Park Way > Denmark Street Pharmacy T: 01325 482498 Denmark Street, DL3 0PD > Co-operative Pharmacy T: 01325 281049 125 Victoria Road, DL1 5JH > Cockerton Pharmacy T: 01325 484828 5-7 West Auckland Rd, Cockerton, DL3 9EL > Asda Pharmacy T: 01325 373410 Whinbush Way, DL1 3RB

Unplanned Pregnancy All women should have control when choosing the right time to have a baby. If you need support around pregnancy decision making then contact: > Community Sexual Health team T: 07880 737168 If you no longer want to continue with your pregnancy, your GP or CASH clinic should be able to refer you to the termination of pregnancy service or call 01388 455333 from 9am – 5pm to access the service directly.

C–Card: Condom Distribution Scheme

The condom distribution scheme in Darlington is for 13-24 year olds. Once registered, you can use your card to get free condoms from many outlets throughout the town. When asked 98% of young people expected to use a condom when having sex. But remember, even though you may be getting condoms, it doesn’t mean you have to have sex: 70% of 16 year olds aren’t having sex.

To join C-Card: Make an appointment or drop-in at any of the listed C-Card registration points. Have a chat and register for C-Card with a worker to receive your C-Card and condoms. Look out for the new under 16s C-Card! When you run low – go back and top up your supply!

Blacketts Medical Practice
63-65 Bondgate
T: 01325 347251

Boots the Chemist
47 – 53 Northgate and High Row
T: 01325 465644

Carmel Medical Practice
Nunnery Lane
T: 0844 4778758

Clifton Court Medical Practice
Victoria Road
T: 01325 465646

Co-operative Pharmacy
125 Victoria Road, DL1 5JH
T: 01325 281049

Darlington College
Student Support Services, Central Park, Haughton Road (College students only)

Darlington College Sexual Health Clinic
Central Park, Haughton Road Friday 9:30am–12pm (College students only)

Denmark Street Surgery
Denmark Street
T: 01325 460731

Denmark Street Pharmacy
Denmark Street, DL3 0PD
T: 01325 482498

First Stop,
32 Houndgate, Darlington, County Durham, DL1 5RH
T: 01325 254463

Firthmoor Community Association
Firthmoor Community Centre, Burnside Road
T: 01325 462979

Hurworth Comprehensive School
Croft Road, Tuesday 12:15-1:15pm (school nurse led for school students only)

Longfield School
Longfield Road, Wednesday 12:15-1:15pm (school nurse led for school students only)

Moorlands Surgery
139a Willow Road
T: 01325 469168

Neasham Road Surgery
186 Neasham Road
T: 01325 461128

Orchard Court Surgery
Orchard Road
T: 01325 465285

Parkgate Medical Practice
Park Place
T: 01325 735000

Rockliffe Court Pharmacy
Hurworth Place
T: 01325 722755

School Nursing Team
Dr Piper House, King St.
T: 01325 746200

SWITCH
Beaumont St. West
T: 01325 267240

Tees Valley YMCA
Middleton Court, Middleton Street
T: 01325 462452

Whinfield Surgery
Whinbush Way
T: 01325 481321

C:TheBox
Priestgate, next to The Northern Echo, Town Centre

Felix House Surgery
Middleton Lane, Middleton St George
T: 01325 332022

GUM Darlington
Holyhurst Road
T: 01325 743203

Middleton Pharmacy
1 Belle Vue Terrace, Middleton St George
T: 01325 401033

C:TheOneStopShop
13 Horsemarket, Town Centre
T: 01325 406170

Sainsbury’s Pharmacy
150 Victoria Road
T: 01325 481964

Want to know where sexual health services are located and what they offer? Text: TP space KNOWSEX space followed by your question to 60003

Emotional health

Mental health is just as important as physical health and good mental health isn’t just the absence of mental health problems. Most people understand what it’s like to feel stressed or depressed but can be embarrassed to ask for help. However, help is available. 

Young Minds
T: 020 70895050 or 0808 8025544
W: www.youngminds.org.uk 

CALM
T: 0800 585 858
W: www.thecalmzone.net (site currently unreachable)
Telephone helpline open Saturday – Tuesday: 5pm–12am
Counselling and support for young men under 25 who feel low or suicidal.

CAMHS (Child and Adolescent Mental Health Service) 
T: 01325 743170
The Mulberry Centre, Rowan Building Darlington Memorial Hospital, Darlington
Opening times: Monday–Friday, 9am–5pm
For children and young people aged 14 – 17 years

Reflections Resource Centre
T: 01325 254368
E: darlington@mentalhealthmatters.com 
W: www.mentalhealthmatters.com 
4 Woodlands Road, Darlington, DL3 7PJ
Mental health resource centre for referred adults aged 18+. 

Darlington Mind
T: 01325 283169
E: contactus@darlingtonmind.com 
W: www.darlingtonmind.com 
St Hilda’s House, 11 Brough Road, Darlington
For young people 16+
Opening times: Monday, Tuesday, Wednesday and Friday 9am–5pm, Thursday 9am-7pm 

Eating disorders 

BEAT – Beating Eating Disorders
T: 0845 634 7650 Youth helpline
T: 0845 634 1414 – Adult helpline
W: www.b-eat.co.uk 

Self-harm 

CAMHS (Child and Adolescent Mental Health Service) 
T: 01325 743170 
The Mulberry Centre, Rowan Building Darlington Memorial Hospital, Darlington 
Opening times: Monday–Friday, 9am–5pm 
For children and young people aged 14 – 17 years

School Nursing Service T: 01325 746200 

Primary Mental Health Workers work in some schools across Darlington so check with your school for details about how to access them.

Rape or sexual abuse

If you’ve been raped or sexually abused you can get immediate help and support from the following:

The Police 
T: 999 in an emergency
T: 0345 6060 365 in a non-emergency

Social Care 
T: 01325 406111

National Victim Support Helpline 
T: 0845 3030 900

The Meadows: Sexual Assault Referral Centre 
T: 0191 301 8554
W: www.themeadowsdurham.org.uk 
Opening times: Monday to Friday 9am–3:30pm

Rape and Sexual Abuse Counselling Centre
T: 01325 369933
This is a free and confidential service for women and girls only.

Domestic abuse

More information about domestic abuse

Moving out

If you‘re thinking of leaving home, have been told to leave home, are leaving care or prison or are staying with friends, here are some agencies that will be able to help you.

Darlington Borough Council
T: 01325 405333
E: housing@darlington.gov.uk 
W: www.darlington.gov.uk/housing 
Town Hall, Darlington, DL1 5QT

First Stop 
T: 01325 254463
E: info@darlingtonfirststop.org.uk 
The Old Museum, Tubwell Row, Darlington DL1 1PD
Help for homeless people or people at risk of homelessness

Grace Court – Young Parents Supported Accommodation and Floating Support Scheme
 T: 01325 365895
Sun Street, Darlington
Supported accommodation for 16 – 25 year olds and tenancy related support.

YMCA Tees Valley Foyer
T: 01325 462452
Middleton Court, Middleton St, Darlington DL1 1SL
Open: 24 hours a day, 7 days a week
Supported accommodation for homeless young people aged 16 – 25 years.

Young carers

Visit our young carers page for help and support

Smoking

Half of all teenagers that smoke will die prematurely as a result. One person dies from a smoking-related disease every 4 minutes in Britain. If you’re a smoker who wants to give up, we can help:

Darlington Stop Smoking Service 
T: 01325 359441

County Durham and Darlington Stop Smoking Service 
T: FREE phone: 0800 0113405

National Stop Smoking Service 
T: FREE phone: 0800 1690169

Some school nurses offer smoking cessation support in school. Contact your school or School Nursing Service on 01325 746200

Alcohol

Alcohol can be harmful if misused, both for your health and the situations you find yourself in.

Community Alcohol Service 
T: 01325 362159
E: cas@darlington.gov.uk
Unit 1a, Enterprise House, Valley Street North, Darlington DL1 1GY
For young people aged 18+ and registered with a Darlington GP
Opening Times: Monday–Friday, 9am–5pm

SWITCH: Young people’s alcohol, drug and solvent misuse team 
T: 01325 267240 
E: switchteam@darlington.gov.uk
Beaumont Street West, Darlington, DL1 5SX
Open: Monday–Friday, 9am–5pm and Saturday 10am –2pm

Drinkline
T: 0800 917 8282
Open: weekdays 9am-8pm and weekends 11am-4pm

Drugs

Most young people don’t take drugs and of those who do try them, most don’t continue using them. However, if you require information and treatment, we're here to help

SWITCH: Young people’s alcohol, drug and solvent misuse team
T: 01325 267240
E: switchteam@darlington.gov.uk
Beaumont Street West, Darlington, DL1 5SX
Open: Monday–Friday, 9am–5pm and Saturday 10am –2pm 

talktofrank 
T: 0800 776600
W: www.talktofrank.com

NECA (North East Counselling and Addictions Service) 
T: 01325 267230
E: darlington@neca.co.uk 
For people 18+ with problematic drug or alcohol misuse or a gambling habit who live in Darlington.

Darlington Substance Misuse Service 
T: 01325 348450
The Gate, John Dobbin Road, 158-166 Northgate, Darlington, DL1 1QU
For people who feel they have a problem with tranquillisers, illicit drugs, prescription drugs (such as painkillers), anabolic steroids, medicine bought from a chemist or solvents.

Useful contacts

Families Information Service
T: 01325 406222 (option 4)

Department for Education
T: 01325 380651

Darlington Memorial Hospital
T: 01325 380100

Childline
T: 0800 1111

First Stop 
T: 01325 254463

GUM Clinic
T: 01325 743203

Housing
T: 01325 405333

Mulberry Centre 
T: 01325 743170

SWITCH 
T: 01325 267240

School Nursing Service
T: 01325 746200

Sexual Health Improvement and Screening team
T: 07880 737168

Social Care 
T: 01325 406111