Support Directory

This directory has been created to show the different types of support/services available in Darlington.

Some of the suppliers and service providers in this directory have contracts with Darlington Borough Council, and some do not. Please see the disclaimer at the bottom of the page for further information.

Other useful directories

  • People's Information Point [external link] provides information and advice on activities, services and organisations available to residents of all ages in Darlington.
  • The main A-Z on this website

A-Z

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

 Action For Blind People

Action for Blind People [external link]

Garland House,
144-146 Borough Road,
Middlesbrough,
TS1 2EP

Tel: 01642 233439

Action for Blind People is a national charity with local reach, providing practical help and support to blind and partially sighted people of all ages.

We speak louder for nearly 30,000 visually impaired people every year, always placing their needs at the heart of everything we do. We support these individuals in many aspects of their lives and help them to find the right services and products they need to live independently.

 ADDER

Action for Dystonia, Diagnosis, Education and Research (ADDER) [external link]

Kibblesworth Millennium Centre
Grange Terrace
Kibblesworth
NE11 0XN

Tel: 0191 492 2793
E-mail: info@actionfordystonia.co.uk

ADDER is a charity set up for all people with dystonia, which is a neurological disorder characterised by a group of related movement disorders, which are always involuntary and often painful, prolonged spasms of muscle contractions, frequently causing twisting and repetitive movements, or abnormal postures. It can affect a single part of the body, or the whole body, or any mid-way position between these two extremes.

ADDER has the largest epidemiological data base in the world with over 2,100 people with this disorder within the North East.

 Age UK

Age UK Darlington [external link]

Bradbury House,
Beaumont Street West,
Darlington,
DL1 5SX

Tel: 01325 362832
E-mail: enquiries@ageukdarlington.org.uk

Age UK Darlington is striving to enhance the health and well-being of older people by promoting quality-assured activity, information and care as well as ensuring that older people have the opportunity for choice and continued independence.

We are a non-profit making organisation and our opening hours are 9am to 4pm weekdays.

We strive to improve the quality of the lives of older people in Darlington by providing a number of services.

Alpine Hc 2

Alpine HC [external link]

Azure House,
Connaught Road,
Kingswood,
Hull,
HU7 3AP

Tel: 01482 210021
Fax: 01482 440060
E-mail: sales@alpinehc.co.uk 

 

Alpine HC is a care equipment and furniture provider that works actively with carers, care operators, and disabled individuals in and around Darlington.

As an organisation, Alpine HC supply Darlington care homes with nursing equipment such as care beds and patient hoists, and bring solutions to disabled domestic individuals in Darlington who require assistive equipment to improve their quality of life.

The company offers next day delivery and an installation service to the whole region, be it a professional care unit or a private individual's home.

Alzheimers 1

Alzheimer's Society [external link]

Suite 40, Evans Business Centre,
Unit 1, Stephenson Court,
Skippers Lane Industrial Estate,
Middlesbrough,
TS6 6UT

Tel: 01642 442030
E-mail: darlingtonteesside@alzheimers.org.uk

Dementia Advice and Support

The Alzheimer’s Society is the UK’s leading support and research charity for people with dementia, their families and carers. We run quality services, fund research, advise professionals and campaign for improved health and social care and promote greater public understanding and awareness of dementia.

The Alzheimer’s Society provides a free Dementia Advisory Service and Dementia Support Service in the Borough of Darlington for people with any form of dementia, their families and carers.  It is estimated that around 1368 people in the Borough of Darlington have dementia and only 58% of those have a diagnosis.

What we do in Darlington:

  • Provide information on dementia, what a diagnosis means and practical advice on how to live well with dementia;
  • Support on a one-to-one basis or at group drop-in sessions;
  • Provide information and signpost to services;
  • Improve and promote the best quality of care, provide information to professional and everyone involved in dementia care;
  • Offer long term support at dementia cafes, carer support groups and singing for the Brain sessions.

Alzheimer’s Society provides a National Dementia Helpline, the number is 0300 222 1122.

Anyone can access our service by contacting us directly or through health professionals.  You can contact us as the carer, relative, concerned neighbour or person with dementia for advice and support.

For further information on any of the service please contact Jenny Leeming Dementia Support Worker on 01642 442034 or mobile 07725 214684.

Apetito 1

Apetito [external link]

Canal Road,
Trowbridge,
BA14 8RJ

Tel: 01225 685280

Apetito has been creating delicious and nutritious meals for Care Homes, Local Authorities and Hospitals for over 50 years. Thanks to our sister company, Wiltshire Farm Foods, we deliver great tasting food direct to the public too.
 Autism Autism [external link]

 

Information on services and support for people with autism and their families and friends

Avalon 1

Avalon Group [external link]

Lysander House,
Falcon Court,
Preston Farm Estate,
Stockton,
TS18 3TX

Tel: 01642 633556
E-mail: teesside@avalongroup.org.uk

Since 1994, The Avalon Group has assisted people with a diverse range of care and support needs. Our customers range from 16 to over 100 years of age and include people with dementia, physical or learning disabilities, behaviour that challenges, sensory loss, autism, Asperger’s syndrome, mental health issues and older adults.

Within Darlington we can offer the following services:

Community Support:

  • Flexible support that enables people to live in their own homes, work and socialise within their local community. So, for example, support might include providing personal care, administering medication, meal preparation, arranging home maintenance, transport and support to undertake work or leisure activities.
  • We offer sleep over and waking night support in addition to day time support. We can also offer round the clock services to enable friends or family members who usually provide care to go on vacation, so that the individual does not have to move into a respite centre whilst the friend or family member is away.
  • We deliver life skills training to tackle day to day issues such as dealing with official correspondence and financial matters.
  • We can also help individuals to source supported housing, manage their tenancy and provide on-going care support as needed.

Sitting Service: We offer companionship for customers and short break or respite support for carers.

Shared Lives: Customers can access short breaks, respite, holiday or long term living provision. Our highly trained, approved carers invite customers to live in their homes on a permanent or temporary basis, according to individual needs. We also offer a daytime only support service.

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B

Befriending 1

Befriending Services

Befriending support is available from these organisations

Blossom Home Care
Blossom Home Care [external link]


Evolution Business Centre
Suite 27, County Business Park
Northallerton
DL6 2NQ

Tel: 01609 751644
E-mail:
hello@blossomhomecare.co.uk

Blossom Home Care provides care to the elderly, and other adults, with home care requirements.  As a true alternative to residential care our carers take time with clients, to chat and do the things that really matter to them and us.  Plus,

  • Our Qualified Nurses oversee client care and well- being so that relatives can discuss concerns or, a nurse can visit (at no additional cost) on request
  • Our online feedback system enables authorised relatives to log on from anywhere to read the notes uploaded after each visit
  • Our 24-hour, 7 day a week call out service means we’re always there when you need us
  • We will NOT compromise care for cost.  We give the very best care from experienced care workers who are rewarded well for delivering above and beyond
  • We have Key Carers for each client. A small team is dedicated to each client, enabling trust and knowledge to develop

With care packages as individual as the people we work with, if you are interested in the short or long-term options available please contact us. 

When it comes to care at home we have a ‘can do’ attitude and rarely say ‘no’

Blue Badge3 1

Blue Badges

Tel: 01325 406111

Customer Services operates the Blue Badge Scheme on behalf of the Department for Transport. The scheme provides a national arrangement of parking concessions for people with severe walking difficulties.

You need to reapply for your Blue Badge two months before it expires to allow enough time for any mobility assessments that may be required.

Redcross 1

British Red Cross [external link]

Croft House
Western Avenue
Newcastle
NE4 8SR

Tel: 0191 273 7961

The British Red Cross can provide:

  • Support at home, time limited practical help including shopping, preparation of light snack
  • Transport support - escorted visits to health appointments and accessing social activities
  • Telephone support to reduce social isolation
  • Sitting with cared for person to allow Carer to attend appointments
  • Mobility Aids - short term loan of wheelchairs, bathing and walking aids

Please note - no personal care offered

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C

Carematters 1

Care Matters [external link]

Care Matters (Homecare) Ltd,
2nd Floor, Lingfield House,
Lingfield Point,
Darlington,
DL1 1RW

Tel: 01325 482075
Fax: 01325 383828
E-mail: enquiries@carematters.co.uk

The staff at Care Matters (Homecare) Darlington Ltd have visions and aims - To empower vulnerable people to lead the lifestyle of their choosing and to provide a range of high quality services which support independent living.

We have many years of experience, care and compassion within the care sector and strive to continue these high standards within the community.

We would expect your loved ones to be as well looked after and respected as much as we would expect our own loved ones to be treat, with kindness and dignity.

 Care Visions

Care Visions [external link]

Care Visions At Home,
Cargo Fleet Business Centre,
Middlesbrough Road,
Middlesbrough,
TS6 6XH

Tel: 01642 265082 / 07964 123013

Care Visions at Home is a trusted and experienced provider of specialist health and social care needs. We recognise that most people requiring care would prefer to be at home. Care Visions at Home are passionate about person centred care. To us every person is unique and valued. Care packages are developed to meet the clients and families needs in order to get the client at home in an environment that they feel safe and supported.  

Our individualised personal and clinical care includes:

  • All aspects of personal care
  • Pressure relieving and wound care
  • Continence and catheter care
  • Nutritional support and hydration (including enteral feeding)
  • Medicines management (including scheduled drugs)
  • Pain management and symptom control
  • Airway management and ventilator support
  • Monitoring of vital signs
  • Support to access the community.

This support is provided for a range of children, adults and older people including those with:

  • Physical disabilities
  • Learning disabilities
  • Acquired brain injury
  • Neurological conditions
  • Palliative care needs
  • Dementia care needs
  • End of life care.

We operate 24 hours a day, all year round.

Carersemergency 1

Carers Emergency Support Service

Provided by Human Support Group

Tel: 03300 882367

The service will ensure that, in an emergency, the person you care for is safe and their care needs met by a nominated person of your choice (e.g. family members, friends or neighbours).
DAD 1

Carers Support Service [external link]

Enterprise House,
Valley Street North,
Darlington,
DL1 1GY

Tel: 01325 357533
E-mail: carers@darlingtondisability.org

The Carers Support Service provides information and advice to anyone who provides support to a family member, friend or neighbour who has a long term illness or impairment.

Cinnamontrust 1

The Cinnamon Trust [external link]

Tel: 01736 757900
E-mail: admin@cinnamon.org.uk

The only specialist national charity for people in their last years and their much loved, much needed companion animals.

A network of 15,000 volunteers “hold hands” with owners to provide vital loving care for their pets. We keep them together - for example, we’ll walk a dog every day for a housebound owner, we’ll foster pets when owners need hospital care, we’ll fetch the cat food, or even clean out the bird cage, etc.

When staying at home is no longer an option, our Pet Friendly Care Home Register lists care homes and retirement housing happy to accept residents with pets, and providing previous arrangements have been made with us we will take on life time care of a bereaved pet.

 Citizens Advice Bureau

Citizens Advice Bureau Darlington [external link]

Bennet House,
Horsemarket,
Darlington,
DL1 5PT

Tel: 01325 256999

The Bureau provides specialist services in respect of welfare benefits, employment and money advice to clients who are eligible for legal help. They can also provide information and advice on housing issues.
SCBVI 1

Club for the Blind and Visually Impaired

73 Corporation Road
Darlington
DL3 6AD

A club for visually impaired people in Darlington, offering opportunities to increase confidence and independence following sight loss through social and leisure activities.

Pop along on a Tuesday for our coffee morning to have a chat.

Bus 1

Concessionary Bus Pass

If you have reached pension age or are eligible disabled you can travel free of charge anywhere in England between 9:30am and 11pm on weekdays and at any time on weekends and bank holidays, using a concessionary bus pass.

Darlington has enhanced the national scheme and offers companion passes for those who require assistance to travel by bus within the Borough.

 Contact The Elderly

Contact the Elderly [external link]

Tel: 0800 716543

Contact the Elderly is a national charity and organises monthly Sunday afternoon tea parties for people over 75 who live alone with little or no support from family and friends.
Creativesupport 1

Creative Support [external link]

Floating Support Team,
Flat 1,
Borrowdale Mills,
Whessoe Road,
Darlington,
DL3 0PR

Tel: 01325 461970
Fax: 01325 461970

Creative Support is a high quality provider of person centred social care services for people with learning disabilities, mental health and other needs.

To support our service users we provide a range of services to meet their differing needs, including supported living, supported housing, residential care, community and home support, floating support, extra-care and day services. We work with people who have a wide spectrum of needs, ranging from those who require short term support to regain their independence to people with complex needs who require intensive support to enjoy a good quality of life.

Creative Support also develops and manages high quality housing to provide supported accommodation. As well as owning and managing our own houses and flats, we manage many properties belonging to our partner housing associations.

As a not for profit agency (a registered society with charitable status) we are committed to using our assets and resources to create opportunities for the people we support.

All our services are individualised, person centred and deliver valued outcomes, as we passionately believe that our service users have the right to live lives that are meaningful and which enable them to reach their full potential as individuals. Our services for people with a learning disability are based on person centred approaches and ordinary life principles, whilst our mental health services promote recovery and social inclusion.

Over the years we have built up an excellent reputation for working in partnership to provide quality services. We now offer a diverse range of highly regarded services in 59 local authorities. We are very proud of our services, staff and service users and on this website you can find out more about them.

 Cruse

Cruse Bereavement Care [external link]

Tel: 0870 1671677 (national helpline number)

Cruse Bereavement Care exists to promote the well being of anyone bereaved by death and to enable bereaved people to understand their grief and cope with their loss.

It is the leading bereavement organisation and has built an extensive range of services which are confidential and free to bereaved people.

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D

DAD 1

Darlington Association on Disability [external link]

Unit 1P, Enterprise House
Valley Street North
Darlington
DL1 1GY

Tel: 01325 489999
E-mail: mail@darlingtondisability.org

Darlington Association on Disability is an organisation led by disabled people, which exists to promote independence and choice. DAD supports disabled people, including children and carers through the provision of services, support and information and by tackling issues affecting disabled people, both locally and nationally. DAD provides the following services: 

  • Access Interest Group (brings disabled people together to improve access for disabled people by addressing physical and attitudinal barriers).
  • Advocacy Service (provides support to help you put your views across)
  • Carers’ Support Service (free information and advice to anyone providing support to a family member, friend or neighbour because of age, illness or impairment).
  • Children and Young People Services, including DASH inclusive play and leisure sessions during holidays for disabled and non-disabled children aged between 3 to 16 years.
  • Direct Payments Support Service (provides a range of support about Direct Payments; one way to get more choice and control over social care support).
  • Equal Access to Information and Advice Project (supports disabled people and carers to make informed choices and increase independence through access to information about rights).
  • Information Service (provides disability information and advice on options).
  • Independent Living Hub (offers support to disabled people to increase self-confidence; to identify and work towards personal goals. It also offers opportunities to meet new people, peer support and take part in a range of social activities).
DBC 1

Darlington Gateway

Tel: 01325 405333

The Darlington Gateway aims to prevent people from becoming homeless. Where homelessness cannot be prevented, a full assessment of an individual's support and accommodation needs will be made. This ensures the right services can be provided, and may include referrals to homeless accommodation or housing support services. In certain circumstances this is the only way to access some forms of accommodation and support. The Darlington Gateway will also offer support to vulnerable people, so they are less likely to become homeless again in the future.
DMH 1

Darlington Memorial Hospital [external link]

Hollyhurst Road,
Darlington,
DL3 6HX

Tel: 01325 380100

The hospital provides a full range of outpatient clinics and diagnostics, inpatient surgery, children's services and consultant led maternity services. It has the latest MRI and cardiac catheterisation facilities, and handles emergency trauma surgery and other major surgery.

PLEASE NOTE: Between the hours of 8am and 6pm, the Urgent Care Centre is provided at Dr Piper House.

DTM 1

Darlington Town Mission [external link]

Tel: 07943 251357 (Monday to Friday 9am-5pm, answerphone available outside these hours)

E-mail: dtmission@btconnect.com

We provide relief from isolation in the elderly by visiting, providing social contact and Christian Fellowship (you do not have to have a faith to be accepted by us).

Lakesidelodge 1

Westlodge 1

Day Opportunities

Adult Mental Health

Learning Disabilities

Older People and Older People with mild and moderate dementia

Physical Disabilities and Sensory Impairment

Day opportunities are open to people over 18 with a learning, physical, visual or hearing impairment.
Hearing Aid 1

Deaf and Hearing Impairment Services

Adult Social Care,
Central House,
Gladstone Street,
Darlington,
DL3 6JX

Tel: 01325 406830
Fax: 01325 406824
Minicom: 01325 468504

Adult Social Care keep a register of people who are deaf and hearing impaired and can advise you how to be registered. Registration enables you to receive discounts for certain leisure and travel activities.

A hearing impairment assessment can be carried out to identify what equipment or support you might need. This may include doorbells, alarm clocks and equipment for the television and telephone

Dementia 1

Dementia

Services and support for people with dementia and their families and friends

Dementia affects a huge range of people across the UK. Within Darlington there is a wide range of support and information for people with dementia and their families and carers. Even if you don't have a diagnosis you may find this information helpful.

If you are worried about your memory or the memory of someone you care for, please speak to your GP and ask for an assessment.

DISC 1

DISC [external link]

6-9 Houndgate
Darlington
DL1 5RF

Tel: 01325 483038
E-mail: info@DISC-vol.org.uk

This service supports service users with complex mental health needs to stay in their existing accommodation. It also seeks to secure appropriate housing or accommodation, while developing independent living skills. We specialise in helping people with severe or enduring mental health problems who require more intensive support to promote independence.
 Dimensions

Dimensions [external link]

Unit 1H, Enterprise House,
Valley Street,
Darlington,
DL1 1GY

Tel: 0300 303 9018

At Dimensions, we provide research-based, outcomes-focused services for people with learning disabilities and autism. Alongside supported living and residential care, we also offer vital specialist services including sector leading Positive Behaviour Support.

DAD 1

Direct Payments Support Service [external link]

Enterprise House,
Valley Street North,
Darlington,
DL1 1GY

Tel: 01325 360524
E-mail: directpayments@darlingtondisability.org

Direct Payments are a way of getting more choice and control over the support you are assessed as needing from Adult Social Care or Children’s Services.

The Direct Payments Support Service assists people to look at options and provides a range of support when using or thinking about using Direct Payments, including:

  • Individual support to look at how you might use a Direct Payment.
  • Support if you choose to employ your own personal assistants and support workers, including a full payroll service and recruiting and advertising support.
  • Peer support groups and user involvement forum.
  • Newsletter to keep you up to date with any changes.
  • Advice and support help line.
  • Support to help you manage your Direct Payment financially.

We also provide support for people who pay for their own support, live outside Darlington, use Independent Living Fund or receive a personal health budget.

Dolphincentre 1

Dolphin Centre

Horsemarket,
Darlington,
DL1 5RP

Tel: 01325 406000

Choose from activities to suit all tastes such as swimming in a 25m pool, training and diving pools, a climbing wall, badminton, squash, table tennis, football, martial arts, racquet sports, fitness suites, fitness classes and specialised activities for the under 5's and over 50's.
Support Logos 1

Domiciliary Care

Domiciliary Care Services provide care and support for people within their own home. They usually provide things such as:

  • Assisting with getting washed, dressed and undressed;
  • Assisting with getting up and going to bed;
  • Assisting with preparing drinks and meals;
  • Helping somebody eat;
  • Helping somebody use the toilet;
  • Supporting carers;
  • Helping with basic living skills and hygiene;
  • Helping with befriending and encouraging self-reliance.
DDS 1

Durham Deafened Support [external link]

14 Upper Yoden Way,
Castledene Shopping Centre,
Peterlee,
SR8 1AX

Tel: 0191 518 3358
E-mail: catherine@ddsupport.org.uk

We are a support organisation which has valuable experience in seeking out and bringing together people who have become socially excluded and isolated because of their hearing loss, through information, communication techniques, advice and support.

Our reintegration programme "Life after Deaf" has shown that early intervention reduces the incidence of mental health problems and has enabled deafened adults to have a better quality of life and gain equal access to services. We offer 1 to 1 and group support throughout County Durham and Darlington.

 Dyslexia Action

Dyslexia Action [external link]

Darlington Centre,
2 Union Square
Darlington
DL1 1GL

Tel: 0300 303 2017
E-mail: darlington@dyslexiaaction.org.uk

Dyslexia Action is a national charity and provider of services and support for people with dyslexia and literacy difficulties. We provide services and support to children, adults, parents, educational institutions and employers.

The Darlington Centre offers:

  • Free advice
  • Screening and assessments
  • Specialist literacy and numeracy tuition for children and adults
  • Individual Learning Package for learners unable to attend the Centre
  • Courses including study skills, reading and spelling, story writing, skills for life and Units of Sound
  • Edexcel registered ALAN (Adult Literacy & Numeracy) courses and exams, Entry Levels 1-3 and Levels 1-2
  • Group screening for schools, colleges and other educational institutions
  • Awareness and INSET training for schools
  • Awareness talks for parents, teachers and other interested people
  • Workplace consultancy 

Please note that our specialist services are chargeable. 

The Centre offers a range of services to meet different budgets and needs, one size does not fit all and services and support are provided based on individual needs. We offer support and services for Darlington and surrounding areas.

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E

Extracare 1

Extra Care Housing

Extra Care offers the choice to remain independent. Flats are for rent and are self-contained within modern buildings. There is on site support and a daily meal is included within the service charge.

There are currently four Extra Care Housing schemes in Darlington - Dalkeith House, and, Oban Court are owned by Darlington Borough Council and Rosemary Court is owned largely by Darlington Borough Council. There are 28 DBC units and an additional 14 units owned by Hanover Housing, that we manage on their behalf. Mayflower Court is owned by Hanover Housing.

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F

 Finchale

Finchale College [external link]

Tel: 0191 3862634
E-mail: enquiries@finchalecollege.co.uk

Finchale was established as a specialist centre for disabled adults. We have become a leading national provider of specialist employment programmes for over 300 men and women each year. Our trainees bring a wide variety of life experiences upon which they build for the future. You can choose to reside at the College or daily. There is a wide range of occupational programmes as well as specialist support by highly qualified and experienced staff to meet your personal needs.

Our success in achieving one of the highest employment progression rates in Britain is founded on our unique approach in addressing all the employment barriers experienced by an individual as part of a single customised programme that is focused on ability and realistic employment opportunities.

Firststop 1

First Stop Darlington [external link]

32 Houndgate,
Darlington,
DL1 5RH

Tel: 01325 254463
E-mail: info@darlingtonfirststop.org.uk

 

We provide information, advice, support and onward referral to those who are homeless, or at risk of becoming homeless, or who are socially excluded. We continue to redefine the services we offer to those people most in need by expanding our services to offer a more complete and comprehensive service.

We deal with a wide range of subjects in a friendly and relaxed environment. No matter how small you think your problem is, we at First Stop are here to help. So drop in and see us - all our staff are friendly and approachable.

Some of the services we offer include:

  • A listening ear
  • Jobs Search
  • Free Laundry and shower facilities
  • Help to fill in forms
  • Private landlords list
  • Free telephone and internet
  • Sexual health advice

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Wheelbarrow 1

Gardening

 

A garden tidy scheme is available for Council tenants. If you are of pensionable age or registered disabled and have no other able-bodied people living in your property you could be eligible for this scheme.

Gatewayclub 1

Gateway Club

Salters Lane North,
Darlington,
DL1 3DT

Tel: 01325 350078

The Gateway Club provides various activities for people with learning disabilities including:

  • snooker,
  • pool,
  • table tennis,
  • badminton,
  • TV Room, tuckshop,
  • sports, arts & crafts,
  • relaxation,
  • health & beauty and cookery. 

Contact them for details of days and times activities take place.

Gaddlogohires 1

Gay Advice Darlington [external link]

Admin Tel: 01325 252522
Helpline: 01325 355551

Gay Advice Darlington is committed to supporting gay people, by improving and promoting knowledge and awareness.

It aims to relieve mental and emotional crises suffered by persons who are:

  • homosexual,
  • bisexual or in doubt about their sexuality,
  • as well as supporting their friends, relatives and partners.
 GOLD

GOLD [external link]

14 Horsemarket
Darlington,
DL1 5PT

Tel: 01325 256999 ext 101

GOLD (Growing Older Living in Darlington) works towards providing a brighter, active and more positive future for people over 50 and towards improving the quality of life for all.

We listen to your views on social care, health and other issues and take action where possible. GOLD champions the cause of the over 50's in Darlington and if you want to be more involved, get on touch.

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H

 Headway

Headway Darlington & District [external link]

Box 4, Second Floor Suite
The Arena
Neasham Road
Darlington
DL2 1DL

Tel: 01325 376444
E-mail: info@headwaydarlington.org.uk

Headway Darlington & District has a team of professionals dedicated to providing ongoing support to adults and families affected by an acquired brain injury to help them rebuild their lives.

Currently, we have monthly meetings meetings twice a month and additional events which give survivors, families and carers the chance to meet other people with similar issues in a safe, friendly environment and the opportunity to discuss any worries and concerns with a brain injury professional. The meetings are open to anyone affected by brain injury and if you live within the distance of Darlington, please come along.

Healthwatch 1

Healthwatch Darlington [external link]

Evolution Buildings,
Church Row,
Darlington,
DL1 5QD

Tel: 01325 380145
E-mail: info@healthwatchdarlington.co.uk

Healthwatch Darlington represent the views of people who use services, carers and the public on the Health and Wellbeing boards set up by local authorities - report concerns about the quality of health care to Healthwatch England, which can then recommend that the Care Quality Commission take action.

We have the power to Enter and View - to go and see for ourselves. We tell providers what YOU think about their services. 

Health and Social Care Directory [external link]

Gym equipment 03.jpg

Healthy Darlington

For information on our health and fitness classes and sports activities in Darlington please visit the website.
Picture1 (3)

Home Care Selection [external link]

Tel: 0330 223 3059
E-mail: info@homecareselection.org

Working directly with the client and their families, and or with other third parties, HomeCare Selection specialises in helping you to choose the most suitable person-centred care provider. Comparing and selecting from thousands of the most appropriate care facilities for wherever you are in the UK.

Some of the many providers in the UK that we may approach offer specialist and bespoke services. HomeCare Selection’s unique position offers you unparalleled advice and access to the market, to put in place a comprehensive person-centred care plan that is well researched and that can offer good value.

When you need to find the most suitable care provider to look after you and/or a loved one then we will do the work for you. Essentially, we will listen to you and then identify the most appropriate person-centred provider.

DMH 1

Home from Hospital Service

Tel: 03000 262 195
Email: hfhs@durham.gov.uk

Eligible people with low level support needs aged 18+ can be referred to the Home from Hospital service who will provide time limited support to enable them to remain in their own home or return home from hospital where it is safe to do so.

The service is provided by Durham County Council’s Care Connect service and includes (but is not limited to):

  • Preparation of light meals;
  • Ensuring house is warm and tidy;
  • A ‘meet and greet’ service;
  • Pop in’s and companionship;
  • Support to develop customer’s confidence to help them remain independent;
  • Prescription collection;
  • Light housework;
  • Paperwork assistance to help customer pay household bills;
  • Making appointments e.g. GP appointments;
  • Arranging transport for post hospital discharge/GP appointments;
  • Accompanying customer on post discharge from hospital/GP appointments;
  • Identification of further health, social care or community services customer may benefit from signposting to other services with customer permission.

Please note that this service does not provide personal care or befriending for which other services already exist.

We accept referrals with customer consent from hospital staff, GPs, Intermediate Care Plus/RIACT Plus multi-disciplinary teams, other social care teams, County Durham Single Point of Access (SPA) and family/carers.

Home From Hospital Service Poster [PDF document]

Huntercombe 1

Huntercombe Group [external link]

Oaks Lodge
Fordham Road,
Newmarket,
CB8 7XN

Tel: 0330 660 5555

At The Huntercombe Group we provide three specialist areas of care: Adult Mental Health, Specialist Brain Injury and Child and Adolescent Mental Health Services. With hospitals and specialist centres across England and Scotland, we work in partnership with NHS and Local Authorities to provide person-centred quality health and social care services.

Local services are based at:

  • Granville Lodge, Hartlepool
  • Huntercombe House, Peterlee
  • Huntercombe House, Stockton

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Independentage 1

Independent Age [external link]

Tel: 020 7605 4200
Advice Line: 0845 319 6789
E-mail: charity@independentage.org

Independent Age helps older people lead more fulfilling lives through advice, befriending and campaigning. They offer free advice and produce in-depth guides and publications specialising in social care and welfare benefits for older people. They also provide face to face and telephone befriending to help address loneliness and isolation.

DAD 1

Independent Living Hub [external link]

West Lodge,
West Crescent,
Darlington,
DL3 7PS

Tel: 01325 254840
E-mail: independentlivinghub@darlingtondisability.org

The Independent Living Hub is led by disabled people and which promotes and maintains self progression, independence and choice. Based on the Social Model of Disability, we recognise the need to challenge and break through the physical and attitudinal barriers which disabled people face on a daily basis. Independent Living Hub members work at their own pace to access education, training, leisure, voluntary and social opportunities and employment.

Innovationslogo 1

Innovations [external link]

Brantwood House
Tindale Crescent
Bishop Auckland
DL14 9ST

Tel: 01388 777600
E-mail: email@innovationsnortheast.co.uk

Innovations enable people with learning disabilities to achieve a more independent and worthwhile quality of life, empowering them to accept their right to social inclusion.

  • We create individual activity programmes
  • We work to a person centred plan in every instance
  • We support individuals who challenge services
 Interserve Healthcare

Interserve Healthcare Group [external link]

Tel: 0800 032 3355

Interserve Healthcare are a leading provider of domiciliary care services and are currently providing care packages to over 1500 service user’s across the UK.

We have proven experience of providing expert care in almost all clinical or social care settings such as:

  • Complex Care - Paediatrics and Adults
  • Long term conditions
  • Supporting individuals with Learning Disabilities
  • Head and Spinal Injury Rehabilitation
  • Home Ventilation and Respiratory Support
  • Renal care
  • 24 hour live-in care
  • Supporting individuals with complex and challenging behaviour
  • Supporting individuals with Mental Health needs
  • Palliative Care/End of Life Care

In the local area we have the experience, capabilities and capacity to deliver high end social and clinical care to servicer users in their own homes and out in the community.

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Just The Job 

Just the Job [external link]

Unit 30, Racecourse Road, Gallowfields Trading Estate,
Richmond,
DL10 4TG

Tel: 01748 822815
E-mail: info@just-the-job.org.uk

Just the Job Environmental Enterprise Ltd is a not for profit Social Enterprise and charity, operating from Richmond, North Yorkshire. We aim to provide employment, education, work based training and social opportunities for vulnerable adults.

The company’s objectives are to provide an array of experiences for our Work Team Members, including work based skills training in a supported setting, personal and group learning and social opportunities. We have developed close links with local councils, businesses, schools and organisations helping us to provide a wide variety of work tasks and work experience placements. Our main work activities are garden and grounds maintenance, and processing waste timber to sell as logs for home heating. This provides a valuable source of income to support our other activities.

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Keyring

Keyring [external link]

Tel: 020 3119 0960
E-mail: 
enquiries@keyring.org

The scheme enables members to achieve and maintain independent living. The service seeks to ensure the availability of a diversity of support, which is responsive to the needs of hard to reach groups.

People eligible to receive the service are those who:

  • Are identified as being a ‘vulnerable adult’
  • Are 18 or older. However a referral can be made for someone who is 16/17 and it will be considered by KeyRing on a risk basis.
  • Require support to achieve or sustain independent accommodation.
  • Require support to address factors of social isolation which impact on their ability to achieve or sustain independent accommodation.
  • In order to get the most out of a KeyRing membership, you must be keen to get involved

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Darlington Borough Council logo

Learning and Skills

Tel: 01325 405601
E-mail: l&s@darlington.gov.uk

We offer a wide range of learning opportunities for all ages from children within our Family Learning provision, to young people embarking on Elev8, Diplomas, Traineeships and Apprenticeships, to adults who want to develop their careers, have a love for learning or are coming back to learning after many years.

Lifeline 1

Lifeline and Telecare

Town Hall,
Darlington,
DL1 5QT

Tel: 01325 406888

Lifeline gives you the freedom to live independently, and the security of knowing that you can always get help when you need it. A small pendant can be worn, which if you suffer a fall, you can press a button which will alert people that you need help. Darlington Lifeline provides a local service which means you can call for help 24 hours a day.

Telecare is a range of simple, light, easy to use pieces of equipment for use within the home, to support people to be as independent as possible.
 Fire Station

Lip Reading Classes

Community Fire Station,
St Cuthbert's Way,
Darlington,
DL1 5LN

Tel: 01325 406830

A qualified teacher runs a class for hearing impaired people on how to develop lip reading skills. The classes are held at the Community Fire Station, St Cuthbert's Way, Darlington

DLF 1

Living Made Easy [external link]

Tel: 0300 999 0004

Living Made Easy is an impartial advice and information website about daily living equipment and other aspects of independent living.

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 Medequip

Medequip [external link]

Unit 3, Beaumont Square,
Aycliffe Industrial Park,
Newton Aycliffe
DL5 6XN

Tel: 01325 524531

 
Medequip provide assistive living equipment in Durham & Darlington. As part of this service we provide a retail service for those who wish to purchase or rent equipment themselves. We operate an Independent Living Centre where Medequip offer practical advice, assessment of need and demonstration of equipment.
Mencap 1

Mencap [external link]

71 Rivergarth,
Darlington,
DL1 3SN

Tel: 01325 282431

We are directly supporting thousands of people to live their lives as they choose. The services we provide range from round-the-clock care to helping someone join in with local leisure activities, providing advice and information on things like employment and education, helping someone to live independently for the first time, and even things like reporting a crime to the police. In a nutshell, we try to help in any area of a person’s life where they need support.

 Mental Health Matters

Mental Health Matters [external link]

Avalon House
St Catherine's Court
Sunderland Enterprise Park
Sunderland
SR5 3XJ

Tel: 0191 5163500

Mental Health Matters works with partner organisations to deliver a comprehensive range of services centred on individual service user needs.

The services they provide cover every aspect of service users' lives, from employment and housing to community support and psychological services.

MIND 1

MIND [external link]

St Hilda's House
11 Borough Road
Darlington
DL1 1SQ

Tel: 01325 283169

Darlington Mind is a registered local charity that provides professional, confidential support and recovery services for people experiencing emotional or mental health problems and their carers. 

Darlington Mind is a relaxed and informal environment and, as a charity, we are dedicated to promoting and preserving good mental health and assisting those experiencing mental distress to regain their full potential in life and work.

 Motor Neurone Society

Motor Neurone Disease Association [external link]

PO Box 246
Northampton
NN1 2PR

Tel: 01604 250505
Email: enquiries@mndassociation.org

The Motor Neurone Disease Association is the only national charity in England, Wales and Northern Ireland focused on MND care, research and campaigning.

We are a membership organisation with over 9,000 members forming a powerful national and local network that provides information and support alongside fighting for improved services.

We have over 7,000 active volunteers in England, Wales and Northern Ireland and around 170 paid staff, all dedicated to improving the lives of people affected by MND, now and in the future.

 MS Society

MS Society [external link]

Tel: 07935 217183
E-mail: darlington@mssociety.org.uk

The UK’s biggest MS charity.

  • Over 35,000 members have a say in how we’re run.
  • 5,500 volunteers give over 700,000 hours every year.
  • 265 staff work in all 4 nations of the UK.
  • Over 270 branches support people with MS locally.
  • One aim: to beat MS.

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 Autismsociety 1

National Autistic Society [external link]

393-395 City Road
London
EC1V 1NG

Tel: 020 7833 2299
Helpline: 0808 800 4104

We are the leading UK charity for autistic people (including those with Asperger syndrome) and their families.

We provide information, support and pioneering services, and campaign for a better world for autistic people.

NECA 1

NECA [external link]

Recovery & Wellbeing Service
158-166 Northgate
Darlington
DL1 1QU

Tel: 01325 267230
E-mail: darlington@neca.co.uk

The Recovery and Wellbeing Service offer support for people to choose recovery as a way out of dependency. NECA will help you achieve this through a co-ordinated package of care.

The Centre Offers a "recovery-orientated" approach to substance misuse (drug and alcohol) treatment.

 NRASS

North Regional Association for Sensory Support [external link]

Pinetree Centre,
Durham Road,
Birtley,
DH3 2TD

Tel: 07789 967927
E-mail: office@nrass.org

Provides an independent advocacy service free of charge to anyone who is Deaf, deafened or DeafBlind. They support people with issues to do with health, housing, work, education, Social Care, benefit claims and discrimination.

Neveteransnetwork 1 North East Veterans Network [external link] Their website provides a directory of services that is updated every month with details of services available for veterans and their families.
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Nursing Care

Older People's Nursing Homes

Care homes can provide two major kinds of care:

  • A residential care home provides personal care, meals and accommodation for people who can no longer manage to live independently, with help and support in their own home. Any nursing needs can be provided by a visiting district nurse.
  • A nursing home provides personal care, meals and around the clock qualified nursing care.
Some care homes offer both kinds of care.

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Parkinsons 1

Parkinson's UK [external link]

215 Vauxhall Bridge Road,
London
SW1V 1EJ

Tel: 020 7931 8080
Helpline: 0808 800 0303

We're the Parkinson's charity that drives better care, treatments and quality of life. Together we can bring forward the day when no one fears Parkinson's. We provide expert information on every aspect of Parkinson's so that people affected by the condition can stay in control of their lives.

 Pathways Care Group

Pathways Care Group [external link]

460 North Road,
Darlington
DL1 3AF

Tel: 01325 975075
E-mail: darlington@pathways4care.org.uk

Pathways Care Group provide a home support service to enable people to live independently within their own homes.

PET 1

Patient Experience Team [external link]

Tel: 0800 783 5774
E-mail: cdda-tr.PatientExperienceCDDFT@nhs.net

The Patient Experience Team can provide confidential advice and support to help you resolve queries or concerns about your NHS care. They can also provide general information about NHS services.

The Patient Experience Team can often resolve queries and concerns quickly and informally by liaising with the relevant staff. If they are unable to help, they will support you in finding out who can.

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Personal and Housing Related Support

Personal and Housing related support covers for organisations which are able to support disabled and disadvantaged people towards independence, through choice and inclusion.

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Pioneering Care Centre [external link]

Carers Way,
Newton Aycliffe,
DL5 4SF

Tel: 01325 321234
E-mail: enquiries@pcp.uk.net

The Pioneering Care Partnership is a user led registered charity and company limited by guarantee established in 1998.  PCP is a leading third sector organisation working in the North East, primarily in the County Durham and Tees Valley area, with a focus on health improvement and reducing health inequalities through building capacity and life chances with disadvantaged communities.

We aim to improve health and wellbeing through development and provision of:

  • Services that build capacity with individuals and communities to improve their own health & wellbeing and have greater choice and control
  • Services that tackle health inequalities
  • Locally accessible services in community settings
Potens

Potens [external link]

Springfield Resource Centre,
Salters Lane South,
Darlington,
DL1 2AN

Tel: 01325 382095

Day opportunities are available for people who need support to enable them to live as independent and fulfilling a life as possible, in their communities. They are offered to people with disabilities particularly learning disabilities and high support needs.

We have an excellent track record for offering a personalised service and endeavour to reach peoples' aspirations and goals. We work closely with families, carers and other professionals to provide co-ordinated services for individuals.

We provide intensive support for people with challenging behaviours, dual diagnosis, autism specific services, services for people with additional physical and sensory needs and community support for people who are more independent.

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Qualitycarers 1

Quality Carers [external link]

5-7 Coniscliffe Road,
Darlington,
DL3 7EE

Tel: 01325 487880
E-mail: info@quality-carers.com

Quality Carers can now help you manage your personal health budget and direct payments. We give you back the control by enabling you to direct and employ the support you requires, taking away the stress of employment responsibilities and payroll. We put you first so you decide who provides your care and we take the stress out of employment, training and monitoring.

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Redpressures 1

Red Pressures [external link]

Suite 7, Lingfield House,
Lingfield Point,
Darlington,
DL1 1RW

Tel: 01325 376730

Red Pressures provides accredited training by General Social Care Council Registered professionals; Life and Business Coaching to support you to take control of your life and support you to reach your true destiny.

We also provide professional mediation services to assist you to maintain good relationships with your family members along with dealing with complex and difficult issues.

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Residential Care

Older Person's Residential Care Homes


Learning Disability Care Homes


Dementia/Mental Health Care Home

Care homes can provide two major kinds of care:

  • A residential care home provides personal care, meals and accommodation for people who can no longer manage to live independently, with help and support in their own home. Any nursing needs can be provided by a visiting district nurse.
  • A nursing home provides personal care, meals and around the clock qualified nursing care.

Some care homes offer both kinds of care.

 RICA

RICA [external link]

G03, The Wenlock
50-52 Wharf Road
London
N1 7EU

Tel: 020 7427 2460
E-mail: mail@rica.org.uk

Rica carries out research and publishes information to enable disabled and older people to live independently.

This includes:

  • evaluation - user and technical tests, surveys and other assessments carried out on a wide range of products and services
  • publication of guides for disabled consumers
  • research commissioned by other organisations, but of ultimate value to the disabled consumer
  • improving the standards of products and services by making manufacturers, service providers and regulators aware of the needs of older and disabled people
 RNIB

RNIB Sightline Directory [external link]

Tel: 0303 123 9999
E-mail: helpline@rnib.org.uk

The directory for services aimed at helping blind or partially sighted people.

Rvs 1

Royal Voluntary Service [external link]

Tel: 01325 520738
E-mail: darlington@royalvoluntaryservice.org.uk

The Royal Voluntary Service provides a range of services to older and housebound Darlington residents:

  • including good neighbours,
  • community transport,
  • home from hospital service,
  • volunteers visit lonely/isolated people for a chat, take someone shopping,
  • provide lifts to GP appointments and hospital,
  • call in on someone who has recently left hospital

We have volunteers across Durham who offer help and support so older people can stay independent at home in Darlington, Barnard Castle, Durham City, Shotley Bridge, Chester-Le-Street, Bishop Auckland and the surrounding areas.

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Shelteredhousing 1

Sheltered Housing

Sheltered housing is a group of unfurnished apartments or bungalows, specially designed and built for people who are able to live an independent life, but would benefit from additional security and support. The individual property may also have special features to aid independent living such as level access showers.

Skillsforpeople 1

Skills for People [external link]

Key House,
Tankerville Place,
Newcastle Upon Tyne,
NE2 3AT

Tel: 0191 281 8737
E-mail: information@skillsforpeople.org.uk

Skills for People is a user-led, voluntary organisation working in the North East, inspiring people from across the UK and elsewhere. Since 1983 we have been working to make sure disabled people can be in control of their own lives, strong confident and included in the communities of their choice.

We have always had disabled people, particularly those with learning disabilities leading our work – they decide what happens here, they work here as employees, Directors, and volunteers.

Most of our work is in North East England, and our office is in Newcastle upon Tyne. Members of our team across the UK to promote the rights of disabled people.

 Stairliftsreviews Stairlifts Reviews [external link]

Stairlifts Reviews is an online resource that provides free, easy to understand information about stairlifts. We aim to help people find answers to their questions about buying a stairlift and try to make the process of getting a stairlift less daunting.

 Stroke Association

Stroke Association [external link]

240 City Road
London
EC1V 2PR

Tel: 020 7566 0300
Helpline: 0303 303 3100
E-mail: info@stroke.org.uk

Stroke Association is the leading charity in the UK changing the world for people affected by stroke. More people than ever are benefitting from cutting-edge treatments and making full recoveries. And more people now understand the need to seek emergency treatment for stroke.

We’ve been at the heart of every one of these developments, championing the cause of stroke and stroke survivors. Our research has helped to improve treatments and care which has saved tens of thousands of lives. Our support services have helped hundreds of thousands of people get through one of the most frightening experiences of their lives and build a life after stroke.

 St Teresa Hospice

St Teresa's Hospice [external link]

The Woodlands,
Woodland Road,
Darlington,
DL3 7UA

Tel: 01325 254321
E-mail: enquiries@darlingtonhospice.org.uk

St Teresa’s Hospice provides free palliative and end of life care and support to people with a life-limiting illness, and to their direct carers and other family members.
 Sunshine Solutions

Sunshine Solutions [external link]

Unit 2, Borough House Business Centre,
5 Borough Road,
Richmond,
DL10 4SX

Tel: 01748 905096
E-mail: carol@sunshinesolutions.co.uk

We specialise in assisting people who may be either recovering from an operation, recent illness or just getting that little bit slower as they mature.

Our services support you to maintain your chosen lifestyle. We believe that each clients is unique, with their own individual preferences and needs. So, we keep you in control and provide you with the homecare and support that you want, where and when you want it. It’s your life and your care, so it must be your way.

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Supporting People

Town Hall,
Darlington,
DL3 6JX

Tel: 01325 405866 / 01325 405868

There are a range of services available to give vulnerable people the opportunity to improve their quality of life, by providing housing related support, to enable them to live independently and access additional support services to meet their needs.

The Supporting People Team in Darlington works in partnership with Adult Social Services, Health, Probation, support providers (both local and national), and service users to promote these high quality services.

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TN 1

Talking Newspaper [external link]

Northern Echo Buildings
PO Box 14
Darlington
DL1 1NF

Tel: 01325 465101
E-mail: dtnewspaper@outlook.com

The Darlington and District Talking Newspaper Association is a registered charity and was established in 1979 as a service to the visually impaired in the Darlington area. The service is available free to anyone who cannot read because of difficulty.

CD's of local news items are sent out every week. The service is also available as a download on our website.

Techworx

Techworx

Unit 6, Wards Park,
Banks Road,
Darlington,
DL1 1YF

Tel: 07954 464333
E-mail:  ts.techworx@hotmail.co.uk

Techworx - Skillsbase Limited is a work skills training centre for people with a Learning Disability in the Darlington area. Techworx aims to provide clients with a real taste of what working in industry is like, based in a factory setting.

Techworx is for people who want to experience work in a realistic and safe setting, but who are not necessarily looking for paid work. It is also for people who are aspiring to a paid or voluntary job and would like some training and assessment time as part of a wider life and development plan.

 Therapy Directory

Therapy Directory [external link]

Tel: 0333 3447 995

At Therapy Directory, we believe everyone deserves health and happiness. Whether you are going through a difficult time, lacking self-love or living with a health condition, it can be easy to brush concerns like this under the carpet. While we all have our own ways of coping, having access to information about complementary and alternative therapies can be hugely helpful.
The Silver Line

The Silver Line [external link]

Tel: 0800 470 8090

The Silver Line is the confidential, free helpline for older people across the UK open every day and night of the year. Our specially trained helpline staff:

  • Offer information, friendship and advice
  • Link callers to local groups and services
  • Offer regular befriending calls
  • Protect and support those who are suffering abuse and neglect

We have no strict age limits but most people we speak to are over 65. So, if you think it’s for you, it’s for you. The Silver Line Helpline is free to callers.

 Thornbeck College

Thornbeck College [external link]

Cedar Drive,
Newton Aycliffe,
DL5 6UN

Tel: 01325 328088
Email: college@ne-as.org.uk

Thornbeck College forms part of North East Autism Society’s post 16 provision.  Thornbeck College is one of the leading independent specialist colleges in the country for learners with autism, learning difficulties and, or disabilities. Thornbeck College is a Ofsted grade 1 'Outstanding' college and recipient of the LSIS Beacon Status

Study Programmes at Thornbeck College are personalised programmes of learning designed to increase learners skills for employment and independent living, they are delivered via the individuals chosen learning areas. Study Programmes consist of three key parts, the weighting of each part depends on the individual need of the learner, and provides them with a personalised programme:

  • Development of vocationally specific work skills with accreditation where appropriate
  • Programme of work experience
  • Development of English and maths/functional skills
 Twenty Four Seven

24-7 Community Support [external link]

17 Victoria Road,
Darlington,
DL1 5SF

Tel: 01325 485846

We provide a diverse, bespoke support service to meet your individual needs, whether you need a few hours a week or full 24 hour/live in support.  Our service can support you in maintaining your lifestyle whilst delivering the highest quality of support and care to you in your own home.

We will carefully match your individual needs with the support worker and provide you with a ‘worker profile portfolio’ detailing their experience and qualifications.

We will organise cover for your usual support worker if they are on holiday or ill.  Wherever possible we will provide you with an introductory period (up to an hour), free of charge, to allow you to get to know a new support worker prior to commencement.

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Tynetec [external link]

Unit 10, Cowley Road
Blyth Riverside Business Park
Blyth
NE24 5TF

Tel: 01670 352371
E-mail: sales@tynetec.co.uk

With over 35 years’ experience in the design and manufacture of Warden Call Systems, Technology Enabled Care Solutions & Door Entry Systems, it’s no wonder that more and more people are turning to Tynetec as their no.1 choice. Tynetec’s range of hardware and software is all designed in house by a dedicated research and development team and all manufacturing is carried out at the company’s headquarters in Blyth, Northumberland. The company supplies equipment to hundreds of Local Authorities and Housing Associations across the UK and beyond.

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United Response [external link]

17 Woodland Road,
Darlington,
DL3 7BJ

Tel: 01325 486296

United Response is a national charity with over 40 years experience of providing support to adults and young people across a broad spectrum of learning disabilities, mental health needs and physical disabilities.

Our aim is to support each person so that they can live the life they choose and live as independently as possible within the community and we have a strong track record of providing creative, flexible and individualised person-centred services.  We provide services that enable people with learning disabilities, mental health needs and physical disabilities to live an ordinary and integrated life in the community – not just as passive recipients of services but as valued, active and equal citizens, with a real contribution to make.

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Vanehouseroom 1

Vane House Resource Centre

Vane Terrace,
Darlington,
DL3 7AX

Tel: 01325 405406

Provides a wide range of services to blind and partially sighted people enabling them to gain knowledge, confidence and the skills necessary to enhance their quality of life.

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Voyage Care [external link]

Wall Island,
Birmingham Road,
Lichfield
Staffordshire
WS14 0QP

Tel: 0800 328 6091
E-mail: referrals@voyagecare.com

Voyage Care provides support for thousands of people with learning and physical disabilities, brain injuries, autism and other needs across the UK.

We offer person centred care and support in a range of settings, and have experience of enabling people to move from a residential setting to a more independent supported living environment as their needs change.

Voyage 1 2

Voyage Specialist Healthcare [external link]

The Innovation Centre,
Venture Court,
Hartlepool,
TS25 5TG

Tel: 01429 239616
E-mail: info@voyageshc.co.uk

Voyage Specialist Healthcare provides complex home care services for adults and children. Our home care services allow our clients to remain independent in the comfort of their own home, without compromising on the quality of their care.

We provide a high quality service which is tailored to the differing needs of our clients and is delivered by dedicated paediatric and adult clinical teams. Our care at home teams support our clients, from their initial enquiry through to the delivery of their care. They have expert knowledge and experience in the delivery of complex home care services and can advise our clients on the most appropriate service that we can provide to meet their individual requirements.

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Which

Which? Elderly Care [external link]

Marylebone Road,
London,
NW1 4DF

020 7770 7000

Which? Elderly Care gives free, independent and practical advice about caring for older people across the UK. Aimed at relatives, the site focuses on financing care, housing options and older people's needs, such as dealing with memory problems and accessing local authority and NHS care and support.

A specially developed tool allows users to narrow down the wide-ranging information on the site to suit their particular needs and there is also a local services finder - add a postcode and you will immediately be able to find care homes, providers of care at home and local authority services in that area.

 Wiltshire Farm Foods

Wiltshire Farm Foods [external link]

Tel: 0800 077 3100

Wiltshire Farm Foods was founded back in 1991 and we have worked hard over the years to create delicious and nutritious frozen ready meals that our customers will enjoy – taking the hassle out of cooking, and giving more time for the fun things in life.

Our chefs prepare and cook all our dishes in our kitchens here in Wiltshire. They are dedicated to developing new recipes, and we constantly gain feedback from our customers to help us improve the taste and variety of our meals and desserts.

We have over 75 local delivery outlets throughout the UK, and the teams who work at our local outlets are there to help and ensure your meals are delivered on time.

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Disclaimer

We have listed nursing and care services and other community support so that you may arrange your social care support directly with the suppliers or service providers. Please note that Darlington Borough Council does not guarantee the quality of service given by any of these providers. This applies to all services listed in this directory. 

Inclusion in this directory does not mean that a service provider is recommended by Darlington Borough Council. The Council does not accept any liability for any loss or damage that may be caused by anyone using a listed supplier or service provider.
 
Some of the suppliers and service providers in this directory have contracts with Darlington Borough Council, and some do not. The existence of any contracts with the Council shall not be deemed to be any warranty to the quality of service given by a supplier or service provider.
 
This is not a complete list of community services available in Darlington, and is revised from time to time. Any supplier or service provider wishing to have their details entered in, or removed from this directory should contact People and Families Information Support on 01325 406222 (option 4) or PFIS@darlington.gov.uk