Customer Engagement

Get empowered: you can make things happen in your neighbourhood!

  • have your say in estate management and the housing repair service
  • get to know your neighbours
  • build community spirit and trust
  • increase your own self-confidence and gain new skill

We are committed to involving our tenants in shaping the future of the housing service. In order for us to do this we need your views on what we are doing right and what we are doing wrong and how we can improve.

Tenants Report

Annual Tenants Report 2015/16 [pdf document, 11MB]

It's your home, have your say in what happens to it.

We are committed to involving our tenants in shaping the future of the Housing Service. In order for us to do this we need your views on what we are doing right and what we are doing wrong and how we can improve.

We would like your help to find out what services are important to you. We know that we don’t always get it right so we need you to let us know what you expect from us as al landlord.

Why not read our latest newsletter Hot News Logo

Getting to know you better

We would like to get to know you better so that we can shape our housing services to meet your needs.

We also want to make certain that all our tenants are treated equally and able to access our services as easily as possible.  The information that we collect is for our own use.  We will not be sharing this information with anyone else and it will not be used for anything other than improving our services to you.

To help us do this you can complete a tenant profile [online form, opens in new window]

Contact us

If you would like to get involved or want to know more contact 01325 405333 or customerengagement@darlington.gov.uk