SSI Taskforce - Help Information

This page is sharing information from the work of the SSI task force.

The task force includes representatives from local agencies, businesses, trade unions, MPs, council leaders and other stakeholders.

The aim of the group is to ensure that following the liquidation of SSI, the impact on the workers, local businesses and the wider community is reduced as far as possible by delivering a programme of tailored support.

Jobs, employment and help information

A guide to redundancy 

A guide to redundancy and finding your next job [pdf document]

Contacts

Darlington

  • JobCentre Plus: booking appointments for the national careers service contact 0191 382 1003 between 9am and 4pm Monday to Friday.
  • Setting up your own business: 01325 406225
  • Employment opportunities: 01325 406298
  • Your rights and responsibilities including financial matters, debt advice, housing issues, tax and benefits: Citizens Advice Bureau on 01325 256999
  • Darlington Welfare Rights: 01325 405444
  • Redundancy payments: Insolvency service on 0330 331 0020 (Monday to Friday 9am to 5pm)
  • Health and wellbeing: MIND on 01325 283169 or the Samaritans on the free phone number 1166 123

Redcar & Cleveland

  • JobCentre Plus: booking appointments for the national careers service contact 0191 382 1003 between 9am and 4pm Monday to Friday
  • Setting up your own business: 01642 444366
  • Employment opportunities: 01642 444666
  • Your rights and responsibilities including financial matters, debt advice, housing issues, tax and benefits: Citizens Advice Bureau on 01287 203324 or 01642 469880
  • Redcar and Cleveland Welfare Rights: 01642 771166
  • Redundancy payments: Insolvency service on 0330 331 0020 (Monday to Friday 9am to 5pm)
  • Health and wellbeing: MIND on 01642 296052 or the Samaritans on the free phone number 1166 123


Middlesbrough

  • JobCentre Plus: booking appointments for the national careers service contact 0191 382 1003 between 9am and 4pm Monday to Friday
  • Setting up your own business: 01642 729007
  • Employment opportunities: 01642 729007
  • Your rights and responsibilities including financial matters, debt advice, housing issues, tax and benefits: Citizens Advice Bureau on 01642 802297
  • Middlesbrough Welfare Rights: 01642 729242
  • Redundancy payments: Insolvency service on 0330 331 0020 (Monday to Friday 9am to 5pm)
  • Health and wellbeing: MIND on 01642 257020 or the Samaritans on the free phone number 1166 123


Stockton

  • JobCentre Plus: booking appointments for the national careers service contact 0191 382 1003 between 9am and 4pm Monday to Friday
  • Setting up your own business: 01642 528384
  • Employment opportunities: 01642 528822
  • Your rights and responsibilities including financial matters, debt advice, housing issues, tax and benefits: Citizens Advice Bureau on 01642 633877
  • Stockton Welfare Rights: 01642 526141
  • Redundancy payments: Insolvency service on 0330 331 0020 (Monday to Friday 9am to 5pm)
  • Health and wellbeing: MIND on 01642 257020 or the Samaritans on the free phone number 1166 123


Hartlepool

  • JobCentre Plus: booking appointments for the national careers service contact 0191 382 1003 between 9am and 4pm Monday to Friday.
  • Setting up your own business: 01429 867677
  • Employment opportunities: 01429 284482
  • Your rights and responsibilities including financial matters, debt advice, housing issues, tax and benefits: Citizens Advice Bureau on 01429 408401
  • Hartlepool Welfare Rights: 01429 266522
  • Redundancy payments: Insolvency service on 0330 331 0020 (Monday to Friday 9am to 5pm)
  • Health and wellbeing: MIND on 01429 269303 or the Samaritans on the free phone number 1166 123


Information for employees of SSI

Information for employees
The Redundancy Payments Service (RPS) have issued letters to all SSI staff by post with details of how to make an online claim for redundancy pay. 

If you have difficulty going online, in the first instance, please ask friends and colleagues if they can assist you or alternatively you may be able to get help from your local library or Citizens Advice Bureau.
RPS is establishing a dedicated team to process these applications as quickly as possible.

You can also call the Redundancy Payments Enquiry Line please listen to the menu and select the dedicated SSI option.

Redundancy payments enquiry line

Telephone 0330 331 0020
For enquiries about redundancy payments (9am - 5pm, Monday to Friday)
If you were self-employed and provided services to SSI you are not entitled to a redundancy payment. You will be a creditor in the liquidation.

Information for creditors

If you have supplied goods or services to SSI for which you have not been paid you will be a creditor in the liquidation. Part of the business is continuing to operate and suppliers will be contacted to establish the protocols and arrangements in respect of ongoing supply to the site. To make a claim for the money you are owed email the Official Receiver providing your company details and the amount you are owed. Please put SSI creditor in the subject line of your email. If you do not have access to email you can telephone the Insolvency Enquiry Line.

Insolvency enquiry line
Contact form http://www.insolvencydirect.bis.gov.uk/contactus/general.htm
Telephone 0300 678 0015

For information about the insolvency process contact the Insolvency Enquiry Line during office hours (9am to 5pm Monday to Friday)