Website statistics

Our website statistics include:

Visitor information is gathered using Google Analytics [external link]. We used eVisit Analyst from April 2012 until February 2013. Website availability is gathered using Siteimprove [external link].

We try and give as much notice as possible when the website is going to be unavailable. Visit our important announcements page for notices about scheduled downtime.

2015

ActivityJanFebMarAprMayJunJulAugSepOctNovDec
Number of visits to the website 133,622 96,300 112,212  111,911 133,473 79,941 84,493 84,707 82,739      
Average number of visits to the website each day 2,619 2,280  3,620 3,730 4,306 2,664 2,725 2,732 2757      
Number of unique visitors 81,199 63,834  72,494  71,708  88,715  49,756  53,026 54,351  51,742       
Number of page views 449,135 326,248  357,914  368,250 401,385 242,913   245,607 243,676  253,931      
Average length of time on website each visit (hh:mm:ss) 00:02:44 00:02:13  00:02:03  00:02:03  00:01:49  00:02:00  00:01:59  00:01:55  00:02:07      

2014

ActivityJanFebMarAprMayJunJulAugSepOctNovDec
Number of visits to the website 99,086 81,187 81,307 75,992  69,698 65,174  70,019  84,201 116,117  136,194  120,097 109,885
Average number of visits to the website each day 2,104 1,965 1,704  1,683 1,485 1,443  1,523 1,939  2,323  2,611 2,499  2.225
Number of unique visitors 65,236 55,027 52,822  50,475  46,043 43,281  47,217 60,122  69,693  80,935  74,955  68,981
Number of page views 308, 425 254,676 262,626 226,265 206,099 193,331  208,054 275,759  423,028  491,296  399,760  360,918
Average length of time on website each visit (hh:mm:ss) 00:02:33 00:02:32 00:02:43  00:02:21  00:02:55 00:02:16  00:02:43 00:02:42  00:03:21  00:03:30  00:03:09  00:02:58

2013

ActivityJanFebMarAprMayJunJulAugSepOctNovDec
Number of visits to the website 123,610 90,359 107,049 107,141 106,031 72,998 78,158 73,045 75,623 82,005 79,230 79,192
Average number of visits to the website each day 3,987 3,227 3,453 3,571 3,420 2,433 2,521 2,356 2,521 2,645 2,641 2,555
Number of unique visitors 75,347 56,440 55,563 54,636 56,440 47,387 50,749 48,467 50,536 54,745 54,222 54,706
Number of page views 653,702 502,353 322,486 334,476 327,140 227,630 242,225 230,328 235,456 256,338 239,856 242,950
Average length of time on website each visit (hh:mm:ss) 00:04:43 00:05:06 00:03:30 00:03:42 00:03:36 00:02:21 00:02:23 00:02:18 00:02:29 00:02:36 00:02:30 00:02:33

2012

ActivityJanFebMarAprMayJunJulAugSepOctNovDec
Number of visits to the website 124,956 105,934 107,143 107,808 94,268 101,734 89,298 88,080 95,297 96,915 107,971 89,677
Average number of visits to the website each day 4031 3653 3456 3594 3041 3391 2881 2841 3177 3126 3,599 2,893
Number of unique visitors 62,449 52,513 53,780 57,241 59,050 65,488 56,523 57,154 59,293 61,054 68,563 58,872
Number of page views 428,042 369,581 356,015 378,223 360,465 359,823 343,241 356,816 430,807 621,511 698,237 560,69
Average length of time on website each visit (hh:mm:ss) 00:03:37 00:03:49 00:03:44 00:03:41 00:04:25 00:04:09 00:04:30 00:04:52 00:05:01 00:05:03 00:04:57 00:05:37

2011

ActivityJanFebMarAprMayJunJulAugSepOctNovDec
No of visits to the website 156,566 137,223 141,535 109,491 127,690 123,145 116,410 105,668 102,051 107,929 112,183 91,081
Average no of visits to the website per day 5051 4901 4566 3650 4119 4105 3755 3409 3402 3482 3739 2938
Average duration per visits (hh:mm:ss) 00:01:49 00:01:44 00:01:48 00:02:02 00:02:10 00:02:00 00:01:58 00:03:00 00:03:50 00:03:47 00:03:51 00:03:37

2010

ActivityJanFebMarAprMayJunJulAugSepOctNovDec
No of visits to the website 139,135 113,846 128,282 137,448 136,540 139,801 140,961 125,495 141,569 140,336 180,449 185,262
No of first time visits (%) 28% 28% 30% N/A N/A N/A N/A N/A N/A N/A N/A N/A
No of page requests (page hits) 418,556 315,782 355,979 N/A N/A N/A N/A N/A N/A N/A N/A N/A
Average no of page requests per visit 3.0 2.8 2.8 N/A N/A N/A N/A N/A N/A N/A N/A N/A
Average no of visits to the website per day 4488 4066 4138 4582 4405 4660 4547 4048 4719 4527 6015 5976
Average duration per visits (hh:mm:ss) 00:02:12 00:01:43 00:01:46 00:01:36 00:01:34 00:01:47 00:01:40 00:01:40 00:01:35 00:01:41 00:02:51 00:02:49

2009

ActivityJanFebMarAprMayJunJulAugSepOctNovDec
No of visits to the website 96,082 115,901 122,701 106,212 102,059 108,352 116,985 101,010 119,301 117,687 115,109 96,637
No of first time visits (%) 36% 35% 36% 31% 30% 27% 26% 28% 28% 29% 30% 28%
No of page requests (page hits) 280632 350061 387166 354826 323896 325413 348187 290725 339574 327309 300895 262581
Average no of page requests per visit 2.9 3.0 3.2 3.3 3.2 3.0 3.0 2.9 2.9 2.8 2.6 2.7
Average no of visits to the website per day 3099 4139 3958 3540 3292 3612 3374 3258 3977 3796 3837 3117
Average duration per visits (hh:mm:ss) 00:01:56 00:02:03 00:02:01 00:02:18 00:02:08 00:02:06 00:02:05 00:01:49 00:01:46 00:01:44 00:01:34 00:01:39

2008

ActivityJanFebMarAprMayJunJulAugSepOctNovDec
No of visits to the website 29,931 86,473 95,331 N/A N/A 107,506 111,855 94,109 116,811 123,070 107,275 74,353
No of first time visits (%) 36% 40% 40% N/A N/A 34% 31% 33% 33% 34% 35% 34%
No of page requests (page hits) 100184 281620 321287 N/A N/A 343324 336780 300543 357249 378655 318343 211084
Average no of page requests per visit 3.4 3.3 3.3 N/A N/A 3.2 3.0 3.2 3.0 3.0 3.0 2.8
Average no of visits to the website per day 966 3088 3173 N/A N/A 3584 3608 3036 3894 3970 3576 2398
Average duration of visits (hh:mm:ss) 00:01:58 00:02:11 00:02:09 N/A N/A 00:02:07 00:01:56 00:02:01 00:01:58 00:02:05 00:01:58 00:01:43

Website availability

2015

SystemJanFebMarAprMayJunJulAugSepOctNovDec
www.darlington.gov.uk (%) N/A  98.48 99.91  99.99 99.99   99.87 100 100  99.79       
Online forms system (%) 99.97  98.51 100  100 100   99.99 100   99.99 99.80       

2014

SystemJanFebMarAprMayJunJulAugSepOctNovDec
www.darlington.gov.uk (%) 99.9 99.9 99.9  99.74  99.9  99.9  97.64  99.85 99.58  99.77  99.88  100.00
Online payments system (%) * 99.23 N/A N/A  N/A  N/A N/A  N/A  N/A  N/A  N/A N/A   N/A
Online forms system (%) 99.9 100 100  100  99.84  99.9  99.9  99.99  99.57   99.77 99.97   100.00

* We moved to a third party payment system in February 2014 and no longer monitor these statistics.

2013

SystemJanFebMarAprMayJunJulAugSepOctNovDec
www.darlington.gov.uk (%) 98.92 93 99.68 99.54 97.90 98.16 98.24 99.75 99.32 99.9 99.9 99.85
Online payments system (%) 100 99.99 100 99.9 99.9 99.9 99.9 100 99.9 100 99.9 99.9
Online forms system (%) 99.97 93.43 99.96 99.36 99.86 98.49 99.83 100 99.9 99.9 100 100

2012

SystemJanFebMarAprMayJunJulAugSepOctNovDec
www.darlington.gov.uk (%) 99.94 99.97 99.84 98.94 99.94 99.26 98.71 99.75 99.39 99.68 99.87 98.60
Online payments system (%) 99.93 99.99 99.88 99.72 99.99 98.08 98.88 99.98 99.61 99.95 99.99 99.99
Online forms system (%) 96.77 99.36 99.88 99.73 99.96 99.72 96.29 99.46 99.63 93.33 99.99 93.98

2011

SystemJanFebMarAprMayJunJulAugSepOctNovDec
www.darlington.gov.uk (%) 99.87 97.78 99.74 99.98 99.90 99.88 97.50 99.35 97.83 99.78 95.64 99.02
Online payments system (%) 99.94 99.85 99.80 99.98 99.91 99.95 97.55 99.99 99.99 99.93 99.98 100.00
Online forms system (%) 99.92 99.86 99.79 99.99 99.90 99.94 97.55 100.00 96.34 99.81 97.22 99.02

2010

SystemSep**OctNovDec
www.darlington.gov.uk (%) 99.87 98.55 99.93 99.42
Online payments system (%) 99.97 100 99.93 99.53
Online forms system (%) N/A 77.49 99.93 99.43

** We started using the service partway through September 2010 so these statistics do not account for the full month.