Anti-fraud and corruption

Preventing losses to fraud and corruption is essential for ensuring that public funds are used for their intended purpose: providing services to you.

We need your help in supporting this 'zero tolerance' approach.  If you have any information on the possible misuse and abuse of our funds and assets please contact us on 01325 388096 (24 hours) or

You can remain anonymous if you wish.

Confidential reporting policy ('whistle blowing')

This policy aims to help any employees who have major concerns over wrong-doings within the council, and allows them to report these concerns without fear of victimisation or reprisals.

The policy explains how to raise concerns and details how the council will respond. It is designed to cover: breaches of law, health and safety risks, fraud and corruption and sexual or physical abuse.

'Whistle blowing' policy [pdf document]

National Fraud Initiative

Every local authority in the country is required by law to participate in the National Fraud Intiative (NFI) [external link]. This is run by the Audit Commission.

In order to prevent and detect fraud, we may be required to share our information with organisations responsible for auditing or administering public funds. Data we hold may be matched against the data another organisation holds.


Byelaws are specific pieces of legislation made by the council to deal with specific issues. Breaches of byelaws are prosecuted in the Magistrates' Court.

Claims for compensation

Who are the Council’s insurer’s?

  • Zurich Municipal
  • Portal ID Address C00108
  • Policy number QLA-08U002-0013

How can I make a claim against the council?

There is no automatic right to compensation and incidents/accidents do occur that are not due to any negligence on the part of the Council, or indeed anyone else. All claims made against Darlington Borough Council will be thoroughly investigated.

All claims made against the Council must include as much detail as possible including:

  • Your full name and address, date of birth and National Insurance Number
  • The exact date and time of the incident
  • The exact location of the accident supported by photographs and a map of the area pinpointing the location
  • A detailed explanation of the circumstances of the accident or incident
  • Full details of all losses incurred/injuries sustained together with supporting documentation if possible
  • The reason why you think the council is at fault for this accident

Legally represented claims involving personal injury should follow the Claims Portal process.

Self-represented claims can be directed by emailing or by writing to:

Darlington Borough Council, Risk and Insurance, room 301, Town Hall, Darlington, DL1 5QT

Exchange of information

In order to protect public funds, the Council will take all relevant action to detect and prevent fraud. Information provided to the Council by claimants, excluding bank details, may be passed to others for the purpose of detection and prevention of fraud.  This includes, but is not limited to, the Claims and Underwriting Exchange (CUE) run by the Insurance Database Services Ltd (IDSL) and the Motor Insurers Anti Fraud Register run by the Association of British Insurers. In dealing with a claim, searches may be made of these and other registers.

The Council and its claims handlers will make use of the information given in respect of any claim as part of our zero tolerance approach towards fraud.  For the same purpose details of any claim may be released to other organisations, which also have a duty to protect public funds.

How to report a fraudulent claim against the council

If you wish to report a suspected fraudulent claim you can do so in confidence by emailing, calling 01325 388096 or writing to the address above. All reports are treated as confidential.

Code of Conduct

Every local authority is required to adopt a code of conduct that sets out rules governing the behaviour of its members and employees.

Community Right to Challenge

The Community Right to Challenge enables communities to challenge to take over local services they think they could run differently and better.

Hurworth Village green

Notice in respect of amendment of the relevant entry in he ownership section of the register of Hurworth Village green. Please see the notice and amended ownership section of the register below:

The Regulation of Investigatory Powers Act 2000 (RIPA)

RIPA is the law governing the use of covert techniques by public authorities. It is consistent with the Human Rights Act 1998.

It requires that when public authorities need to use covert techniques to obtain private information about someone, they do it in a way that is necessary, proportionate, and compatible with human rights.

RIPA policy [pdf document]

More information about RIPA [external link]