Public alerts

Last updated: 03/07/2017 14:00:56

We want to let you know when we need to make temporary changes to the services that we provide.
This page is kept up to date during normal office hours, and where possible we will update our Facebook and Twitter feeds outside of normal office hours with the latest information.

Important announcements from our Facebook page

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Contact Centre


The Council’s websites and phone lines will be unavailable from 8am Saturday 16 September while essential maintenance work is carried out.  Should you need to get in touch with an out-of-hours service during this time please call:


If you are a Council Tenant and have an urgent housing repair please call 01325 384088 or 01325 380604 (alternate numbers)

To report a Stray Dog please call 01325 384088 or 01325 380604 (alternate numbers)

For welfare issues concerning an adult or child please call 08702 402 994 (usual number)

If you are homeless please call 08702 402 994 (usual number)

If you are calling about the collection of a needle or an emergency on the Highway please call 07966 347101 (usual number)


We aim to complete this essential work as quickly as possible.  We apologise for any inconvenience this may cause and appreciate your patience.



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Updated: 15/09/2017 12:16:14

Emergency contact numbers

Please visit contact us for emergency contact details

Household Waste Recycling Centre (Tip)

Although we will publicise closures as soon as we are made aware of them, you may want to call 01325 354867 to check before you head off.

The Household Waste Recycling Centre only closes on Christmas day and New Years day.

Road closures and public transport

More information about roadworks taking place in Darlington.

Winter Gritting routes.

The A1(M) and the A66 are maintained by Highways England. Please visit the Highways England website [external link] for more information about planned and current roadworks. Real-time traffic information on Highways England-maintained roads are available at the Traffic England website [external link].

Bus Services

Arriva North East on Facebook [external link]

Rail Services

Please check the live departure boards [external link] to see if your journey is affected


Find out about water supply in your area on the Northumbrian Water website [external link]

Find out about powercuts and report electricity problems on the Northern Powergrid website [external link]

Rain and flooding

Visit our rain and flooding page for more information and the Met Office [external link] for weather alerts

Community At Risk Register