2025.11.14 Safety Report: Google Pixel 6a Smartphone
14 November 2025
The following notice has been issued by the Office for Product Safety and Standards.
Product
Google Pixel 6a Smartphone
Type
Communication and Media Equipment - Mobile Phones / Smartphones
Brand
Google
Model
Pixel 6a
Manufacturing and Sales Period
The Pixel 6a was manufactured between January 2022 and August 2023 and sold until March 2024, but other distributors may have sold products beyond this date.
Country of origin
Vietnam
Product description
Smartphone running on the Android operating system with a rechargeable lithium-ion battery.
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Hazard
The product has been identified as presenting a risk of fire as the batteries may overheat during normal use.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
This corrective action has been ongoing since July 2025.
Google initiated a remote firmware update in July 2025. Consumers with impacted units received email and on-device notifications of the firmware update, which was rolled out remotely and automatically to impacted devices. The update reduced the risk of the battery overheating by reducing its battery capacity and charging speed.
Consumers with impacted products may be eligible for a free repair, cash payment or Google Store hardware discount credit, depending on location. Access the Google website for further information, and to access the Registration Page, at the following link: https://support.google.com/pixelphone/answer/16340779?visit_id=638987197714933847-976188552&p=pixel6a_battery&rd=1
You do not need to contact Google if:
- You have already received an appeasement
- Google has already confirmed you do not have an impacted product
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