2025.12.24 Safety Report: Head Circulating Pump
24 December 2025
The following notice has been issued by the Office for Product Safety and Standards.
Product
GBP-FLO 6M Head Circulating Pump
Type
Electrical appliances and equipment - Circulating pumps for heating systems
Brand
GPB-FLO
Manufacturing Date
2023 - November 2024
Serial Numbers
Any serial number beginning: S/N D32 11233b or earlier
Country of origin
China
Product description
Circulating pumps manufactured by Tucson Pumps Ltd between 2017 and November 2024. GBP FLO circulating pumps manufactured after November 2024 include a redesigned mains electrical coupling and are not impacted by this modification programme.
Hazard
The product presents a serious risk of electric shock. The mains cable can be connected to the pump in reverse, allowing the live pin to connect to the earth pin and causing accessible metal parts to become live.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
An installed pump can remain in operation, but you must take care not to handle affected pumps as there is a serious risk of electrocution.
If you think you have an affected GBP-FLO circulating pump installed in your premises, contact Tucson immediately via email at [email protected] or phone +(44) 800 044 3258 to arrange for a replacement pump to be installed. The affected pumps can be identified by the serial number (S/N) on the label affixed to the pump as indicated above. The Product Replacement Programme is free of charge. Installed units should only be replaced by an approved Tucson technician or Tucson service agent.
Homeowners in Northern Ireland who have had heating system work completed or who have moved house within the last 8 years should check if their property contains one of the specified pump models. This is an important safety check that requires immediate attention.
For further information, please see the Product Safety Notice on TucsonPumps.Ie https://tucsonpumps.com/product-safety-notice/
© 2026 itsa Ltd.
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