2026.02.02 Safety Report: Shoulder and Neck Massager, JBY-820

02 February 2026

The following notice has been issued by the Office for Product Safety and Standards.

Product
Shoulder and Neck Massager, JBY-820

Type
Electrical appliances and equipment - Body Massage / Toning - Replacement Parts

Model
JBY-820

Product carton identifiers
IC950351251009659, 921555291796, 950351-T50, 9023901

Country of origin
China

Product description
Electric shoulder and neck massaging tool with attached wall plug

Hazard
The product presents a high risk of fire because the plug pins do not meet the dimensional requirements of BS 1363. As a result, the plug may not fit securely into a socket, leading to overheating and fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets (Safety) Regulations 1994.

Corrective action
The import has been rejected at the border.

Full notice

© 2026 itsa Ltd.