If you are in dispute
- Getting evidence to prove your claim
- Remedies and redress: an overview of your key consumer rights
- Unfair trading practices
- I can't contact the trader: what can I do?
- Insolvency
- Is the trader right?
- Trade associations and regulatory bodies
- Writing an effective complaint
- Thinking of suing in court?
- Unfair terms in consumer contracts and notices
- Misleading and aggressive practices: rights of redress