Test and trace support payment scheme
The Test and Trace Support Payments were introduced on the 28 September 2020, and have supported people on low incomes who are unable to work from home and would lose income if they were required to self-isolate because of COVID-19. Eligible individuals receive a £500 payment.
The scheme has now been extended until 31 March 2022.
Test and Trace account ID
When completing the application form, you will be asked to provide your Test and Trace account ID.
This will be an 8 digit code, usually starting with a Z.
You will only be sent this when you have started the Test and Trace Journey from the initial text or email that you receive from NHS Test and Trace.
Please note, this is not the initial code given to you to enter into the NHS Covid-19 app.
It is separate account ID that you will need to provide.
If you fail to provide the correct Test and Trace account ID, your application could be refused and you may be asked to re-apply.
11 January 2022 Update
From 11 January 2022 in England, people who receive positive lateral flow results for COVID-19 will be required to self-isolate immediately and won’t be required to take a confirmatory PCR test.
This is a temporary measure while COVID-19 rates remain high across the UK.
If you wish to make a claim for a Test & Trace payment be aware you will need to take a follow up confirmatory PCR test.
The position regarding this & eligibility for the payment, remains the unchanged.
From the 14 December 2021, if you are identified as being a close contact of a suspected or confirmed case of the COVID-19 Omicron variant, you will no longer be required to self-isolate.
The eligibility criteria for self-isolation and the Omicron variant, remains in place for the period 30 November 2021 up to and including the 13 December 2021.
COVID-19 Omicron variant
From 30 November 2021, all close contacts of a suspected or confirmed case of the COVID-19 Omicron variant will be required to self-isolate, regardless of any exemptions from self-isolation, such as their age or vaccination status.
This means the following groups may be eligible for Test & Trace Support Payment if they meet the criteria:
- people who are fully vaccinated who are identified as a suspected or confirmed contact of someone with the Omicron variant
- people taking part in workplace daily contact testing schemes who are identified as a suspected or confirmed contact of someone with the Omicron variant
- a parent or guardian of a child who is a contact of someone suspected or confirmed to have the Omicron variant.
If you are suspected or confirmed to have the Omicron variant, you will be told to self-isolate by NHS Test and Trace.
You will receive written confirmation of your requirement to self-isolate (either by email or text message).
From 16th August 2021 the new rules are as follows
Adults who have had 2 vaccinations:
- fully vaccinated adults do not need to self-isolate if identified as a contact by NHS Test and Trace
- this means they are no longer eligible for the Test and Trace Support Payment scheme
- vaccinated adults who test positive still need to self-isolate
- they are still eligible for the Test and Trace Support Payment scheme
- they must also meet the eligibility criteria detailed below
People under 18:
- people under 18 no longer need to self-isolate if identified as a contact by NHS Test and Trace
- this means that their parent or guardian will no longer need to care for them while they self-isolate
- they can continue to go to school or college
- they will no longer be eligible for the Test and Trace Support Payment scheme
People aged 18-25 with an EHC plan:
- people aged 18-25 with an Education, Health and Care (EHC) plan will still need to self-isolate if they are not fully vaccinated.
- Their parents or guardians may be eligible for the Test and Trace Support Payment scheme. For example if they need to take time off work to care for them while they self-isolate. They must also meet the eligibility criteria detailed below.
To be eligible to a payment of £500 individuals must satisfy the following criteria:
- live in the Darlington Borough Council area, and
- have been told to self-isolate by NHS Test and Trace or the NHS COVID-19 app because they have tested positive for COVID-19, and
- have responded to the message from NHS Test and Trace and have provided any legally required information, such as details of their close contacts, and
- be employed or self-employed, and
- be unable to work from home and will lose income as a result, and
- be currently receiving Universal Credit, Working Tax Credit, income-based Employment & Support Allowance, income based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit, and
- make a claim within 42 days of the first day of their self isolation
A parent or guardian of a young person who is required to self-isolate may be eligible for a ‘main’ qualifying benefit based payment if they meet the following criteria:
- live in the Darlington Borough Council area, and
- they are the parent or guardian of a young person in the same household who is self-isolating and need to take time off work to care for them, and
- they are unable to work from home and will lose income, and
- the young person is:
- aged 15 or under and has been told to stay at home and self-isolate by NHS Test and Trace because they have tested positive for COVID-19; or
- aged 25 or under with an Education, Health and Care (EHC) Plan and been told to stay at home and self-isolate by NHS Test and Trace because they have tested positive for COVID-19;
- the young person normally attends an education or care setting, and
- the parent or guardian meets all the other criteria for a ‘main’ qualifying benefit based payment
If you do not receive any of the qualifying benefits but meet all the other criteria, we can consider making a discretionary payment.
The following additional criteria must be met for a discretionary payment to be considered, the individual:
- will have less than £5,000 in savings, and
- will be responsible, or will be the partner in the same household as someone who is liable for property related costs such as domestic mortgage or rent payments, and
- will have an annual salary of less than £23,000
Payment will be made in a lump sum directly into the applicants bank account, matching the bank statement they have provided.
The payment is subject to tax, however you will not be taxed at the point of payment. You will be contacted by Her Majesty’s Revenues and Customs (HMRC) at a later date.
Making an application
Before you make an application please make sure you have the following information:
- your National Insurance Number (NINO)
- your full name
- your date of birth
- your contact telephone number
- your email address
- your current full address and postcode
- your bank account details and your latest bank statement
- details of the qualifying benefit you receive and how much you get
- details of your employment
- your unique ID number as provided by NHS Test and Trace (this is not required if you are applying as a parent or guardian of a child or young person)
You will need to attach and upload the following evidence to the e-form when making your application
- your notification from NHS Test and Trace asking you to self-isolate, and
- proof of receipt of one of the qualifying benefits, and
- your latest bank statement, and
- proof of your employment or if you are self-employed, evidence of self-assessment returns, trading income and proof that your business delivers services which cannot be undertaken without social contact
If you are applying as a parent or guardian of a child or young person, then you will also need to have:
- the child or young person’s eight-digit NHS Test and Trace ID number, or
- a screenshot of the child or young person’s NHS COVID-19 App notification telling them to self-isolate, and proof that the young person has an Education, Health and Care Plan (for ages 16 - 25 who have additional support needs).
Please click on the link below to make an application
Applications must be made by completing the online form.
If you have any issues completing the online form you can call us on 01325 405444.