Test and trace support payment scheme
Changes to the Test and Trace Support Payment scheme
If you have been contacted by Test and Trace before 16th August 2021 these updated rules will not apply to you. You can still apply for the Support Payment under the previous criteria.
Test and Trace Support Payment scheme rules have been updated. From 16th August 2021 the new rules are as follows.
Adults who have had 2 vaccinations:
- fully vaccinated adults do not need to self-isolate if identified as a contact by NHS Test and Trace
- this means they are no longer eligible for the Test and Trace Support Payment scheme
- vaccinated adults who test positive still need to self-isolate
- they are still eligible for the Test and Trace Support Payment scheme
- they must also meet the eligibility criteria detailed below
People under 18:
- people under 18 no longer need to self-isolate if identified as a contact by NHS Test and Trace
- this means that their parent or guardian will no longer need to care for them while they self-isolate
- they can continue to go to school or college
- they will no longer be eligible for the Test and Trace Support Payment scheme
People aged 18-25 with an EHC plan:
- people aged 18-25 with an Education, Health and Care (EHC) plan will still need to self-isolate if they are not fully vaccinated.
- Their parents or guardians may be eligible for the Test and Trace Support Payment scheme. For example if they need to take time off work to care for them while they self-isolate. They must also meet the eligibility criteria detailed below.
Legal duty to self-isolate
The UK government announced a legal duty on all UK residents requiring them to self-isolate if they have tested positive for coronavirus or were notified by NHS Test and Trace as a close contact of someone who tested positive.
As this new legal duty may have impacted your ability to work and earn a living, the government introduced a scheme to support those who were told to self-isolate.
Individuals who received a notification from NHS Test and Trace with a unique 8 digit identifier and are eligible under the scheme criteria will receive a payment of £500.
This is to support people on low incomes who are unable to work from home if they are told to self-isolate and will lose income as a result.
This scheme has now been extended until 30 September 2021.
To be eligible to a payment of £500 individuals must satisfy the following criteria:
- live in the Darlington Borough Council area, and
- have been told to stay at home and self-isolate by NHS Test and Trace on or after 28 September 2020 (not before that date), and
- be employed or self-employed, and
- be unable to work from home and will lose income as a result, and
- be currently receiving Universal Credit, Working Tax Credit, income-based Employment & Support Allowance, income based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit, and
- make a claim within 42 days of the first day of their self isolation
If you do not receive any of the qualifying benefits but meet all the other criteria, we can consider making a discretionary payment.
The following additional criteria must be met for a discretionary payment to be considered, the individual:
- will have less than £5,000 in savings, and
- will be responsible, or will be the partner in the same household as someone who is liable for property related costs such as domestic mortgage or rent payments, and
- will have an annual salary of less than £23,000
Parents and guardians who have not been told to self-isolate by NHS Test and Trace
You may be eligible if you are a parent or guardian who is not legally required to self-isolate, but who needs to take time off work to look after a child or young person who is self-isolating. You will be entitled to financial support if:
- you are the parent or guardian of a child or young person in your household who is self-isolating, and you need to take time off work to care for them; and
- the child or young person is aged 15 or under, or aged 25 or under with an Education, Health and Care (EHC) Plan, normally attends an education or childcare setting, and has been told to self-isolate by NHS Test and Trace or by their education or childcare setting; and
- you are unable to work from home and will lose income because you have to care for the child or young person while they are self-isolating; and
- you meet all the other eligibility criteria for a Test and Trace Support Payment or discretionary payment
Payment will be made in a lump sum directly into the applicants bank account, matching the bank statement they have provided.
The payment is subject to tax, however you will not be taxed at the point of payment. You will be contacted by Her Majesty’s Revenues and Customs (HMRC) at a later date.
Making an application
Before you make an application please make sure you have the following information:
- your National Insurance Number (NINO)
- your full name
- your date of birth
- your contact telephone number
- your email address
- your current full address and postcode
- your bank account details and your latest bank statement
- details of the qualifying benefit you receive and how much you get
- details of your employment
- your unique ID number as provided by NHS Test and Trace (this is not required if you are applying as a parent or guardian of a child or young person)
You will need to attach and upload the following evidence to the e-form when making your application
- your notification from NHS Test and Trace asking you to self-isolate, and
- proof of receipt of one of the qualifying benefits, and
- your latest bank statement, and
- proof of your employment or if you are self-employed, evidence of self-assessment returns, trading income and proof that your business delivers services which cannot be undertaken without social contact
If you are applying as a parent or guardian of a child or young person, then you will also need to have:
- the child or young person’s eight-digit NHS Test and Trace ID number, or
- communication from the child / young person’s education or care setting confirming that they have to self-isolate, or
- a screenshot of the child or young person’s NHS COVID-19 App notification telling them to self-isolate, and proof that the young person has an Education, Health and Care Plan (for ages 16 - 25 who have additional support needs).
Please click on the link below to make an application
Applications must be made by completing the online form.
If you have any issues completing the online form you can call us on 01325 405444.