Book a customer services appointment

You can use the form below to:

  • contact us
  • use our online services
  • book a face-to-face appointment

If you do not have access to an online device you can book an appointment to use our public computers at the Town Hall.

If you need help and support from customer services to access council services you can book an appointment for face-to-face support.

Select the service you need from the drop-down menu and follow the instructions.

Services

You can book an appointment online or over the telephone.

Appointments are available:

  • Tuesday 9am to 4pm
  • Wednesday 9am to 4pm
  • Thursday 9:30am to 4pm
  • Friday 9am to 4pm

We close for weekends and bank holidays.

If you are visit customer services, please be aware of our current safety measures:

  • Please do not arrive more than five minutes earlier than your appointment time.
  • Please wear a mask if possible.
  • Please do not attend if you have coronavirus symptoms.
  • Staff will be working behind screens an we will ask you to sanitise your hands on entrance to the building.

Our address is:

Town Hall
Feethams
Darlington
DL1 5QT

Install our web app.