Our Employment Academy and vocational courses are designed to help you learn more about a specific job area or for a specific role.
Maybe you’re already in employment and need to do some fire safety, first aid or stress management training?
Maybe you’d like to explore your options or think about progressing your current career with a career development course?
We have a fantastic range of vocational courses available to help your CV stand out or give you the key knowledge needed for your job.
If you’re interested in a distance learning qualification, please complete the distance learning initial assessment form. Take a look at our full list of courses in the dropdown boxes below.
Introductory courses Level 1 Level 2 Level 3 Employment academy
Employment academy courses last one week and are aimed at job seekers, offering a guaranteed job interview upon completion.
We are accepting applications for the following courses:
See drop down menus below for more information.
Gain customer service and interview skills with EE in this week-long course with a guaranteed interview upon completion. You will learn customer service skills, including how best to communicate with customers and how to process different requests. There will also be a visit from EE staff and a guided tour of the EE site.
This course is suitable for people who would like to gain customer service skills and interview skills in order to obtain employment with EE in Darlington. This course is run in partnership with EE for job seekers in the local area.
To develop positive customer service skills to use in the workplace and learn important skills to use in interviews to help you gain employment. You will receive help applying for a customer service job within EE on this course and this course grants you access to a fast track interview with EE.
The course covers:
After the successful completion of this course you can study any of our Level 2 accredited Distance Learning or any of our unaccredited Continuing Professional Development (CPD) courses to help you upskill in your future role.
This course is delivered at Coleridge Centre, Ribble Drive, Darlington, DL1 5AJ.
Please bring:
This course is free of charge.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected].
Gain customer service and interview skills with Arriva in this week-long course with a guaranteed interview upon completion. You will learn customer service skills, including how best to communicate with customers and how to process different requests. There will also be a visit from Arriva staff and a guided tour of the workplace
This course is suitable for people who would like to gain customer service skills and interview skills in order to obtain employment with Arriva as a bus driver in Darlington. This course is run in partnership with Arriva for job seekers in the local area.
To develop positive customer service skills to use in the workplace and learn important skills to use in interviews to help you gain employment as a bus driver. You will receive help applying for a customer service job within Arriva on this course and this course grants you access to a fast track interview with Arriva.
The course covers:
After the successful completion of this course you can study any of our Level 2 accredited Distance Learning or any of our unaccredited Continuing Professional Development (CPD) courses to help you upskill in your future role.
This course is delivered at Coleridge Centre, Ribble Drive, Darlington, DL1 5AJ.
| Venue | Date | Time |
| Coleridge Centre | 11th May - 15th May, 5 days | 10:00 -15:00 |
Please bring:
This course is free of charge.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected].
For more information see the Arriva - customer service for bus drivers pdf document
Gain Food and Beverage service and interview skills with Blackwell Grange Hotel in this week-long course with a guaranteed interview upon completion. You will learn Food and Beverage service skills, including how best to serve different types of guests and how to work well as part of the Food and Beverage team. There will also be a visit from Blackwell Grange Hotel staff and an exclusive tour of the Blackwell Grange Hotel.
This course is suitable for people who would like to gain guest service skills and interview skills in order to obtain employment with Blackwell Grange hotel. This course is run in partnership with Blackwell Grange for job seekers in the local area.
To develop positive guest service skills to use in the workplace and learn important skills to use in interviews to help you gain employment. You will receive help applying for a position as a Food and Beverage Assistant with Blackwell Grange Hotel, as this course grants you access to a fast track interview with Blackwell Grange Hotel in Darlington.
The course covers:
After the successful completion of this course you can study any of our Level 2 accredited Distance Learning or any of our unaccredited Continuing Professional Development (CPD) courses to help you upskill in your future role.
This course is delivered at Blackwell Grange Hotel, Grange Road, Darlington, DL3 8QH.
| Venue | Date | Time |
| Blackwell Grange Hotel | 27th April - 1st May, 5 days | 10:00 - 15:00 |
Please bring:
This course is free of charge.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected].
Gain vital health and social care knowledge and skills for employment in various partner care homes in this week-long course with a guaranteed interview upon completion. This course is ran in partnership with Willow Green, Elderwood, Oaklodge, Darlington Manor and Eden Lodge
This course is suitable for people who would like to gain health and social care skills and interview skills in order to obtain employment with one of the partner care homes in Darlington. This course is run in partnership with these care homes for job seekers in the local area.
To develop positive health and social care skills to use in the workplace and learn important skills to use in interviews to help you gain employment. You will receive help applying for a job within one of the partner care homes on this course and this course grants you access to a fast track interview with them.
The course covers:
After the successful completion of this course you can study any of our Level 2 accredited Distance Learning or any of our unaccredited Continuing Professional Development (CPD) courses to help you upskill in your future role.
This course is delivered at Coleridge Centre, Ribble Drive, Darlington, DL1 5AJ.
| Venue | Date | Time |
| Coleridge Centre | 16th February - 20th February, 5 days | 10:00 -15:00 |
| Coleridge Centre | 16th March - 20th March, 5 days | 10:00-15:00 |
Please bring:
This course is free of charge.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected].
Find out more about this course, Health and social care (Care Home) [pdf document]
Gain vital health and social care knowledge and skills for employment in various partner care homes in this week-long course with a guaranteed interview upon completion. This course is ran in partnership with Lakeside Lodge, the Links and the Gateway Centre.
This course is suitable for people who would like to gain health and social care skills and interview skills in order to obtain employment with one of the partner care homes in Darlington. This course is run in partnership with these care homes for job seekers in the local area.
To develop positive health and social care skills to use in the workplace and learn important skills to use in interviews to help you gain employment. You will receive help applying for a job within one of the partner care homes on this course and this course grants you access to a fast track interview with them.
The course covers:
After the successful completion of this course you can study any of our Level 2 accredited Distance Learning or any of our unaccredited Continuing Professional Development (CPD) courses to help you upskill in your future role.
This course is delivered at Coleridge Centre, Ribble Drive, Darlington, DL1 5AJ.
| Venue | Date | Time |
| Coleridge Centre | 23rd February - 27th February, 5 days | 10:00 - 15:00 |
| Coleridge Centre | 20th April - 24th April, 5 days | 10:00 - 15:00 |
Please bring:
This course is free of charge.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected].
Find out more about this course, Health and social care (Support Worker) [pdf document]
Gain vital manufacturing knowledge and skills for employment in Nobia in this week-long course with a guaranteed interview upon completion.
This course is suitable for people who would like to gain manufacturing skills and interview skills in order to obtain employment with Nobia. This course is run in partnership with Nobia for job seekers in the local area.
To develop positive manufacturing skills to use in the workplace and learn important skills to use in interviews to help you gain employment. You will receive help applying for a job within Nobia on this course and this course grants you access to a fast track interview with them.
The course covers:
After the successful completion of this course you can study any of our Level 2 accredited Distance Learning or any of our unaccredited Continuing Professional Development (CPD) courses to help you upskill in your future role.
This course is delivered at Coleridge Centre, Ribble Drive, Darlington, DL1 5AJ.
Please bring:
This course is free of charge.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected].
Find out more about this course, Health and social care (Support Worker) [pdf document]
This course is for people who are interested in working in customer services or would like to progress on to a customer services apprenticeship. You will learn about the needs and expectations of customers, the appropriate ways to deal with difficult customers, how to improve your customer service skills and more. This course is taught in-person so you can ask questions and get feedback freely.
This course will give you an insight into basic customer service principles.
You will develop the:
involved with customer service.
You will also learn more about customer service apprenticeships.
The course covers:
This course will take place either in a classroom setting or online via Google Classroom.
Please refer to our timetable for course dates and times.
For classroom based sessions please bring;
For online courses you will need access to the internet and an internet enabled device on which you can access Google Classroom.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected].
This is a CPD course that is for people who want to boost their self-development and career prospects. You will learn about each aspect of a job, right from how to find and apply for jobs, how to plan for an interview, and how to deal with issues in the workplace. This is a short course that will be taught online in your own time.
This course is aimed at anyone seeking opportunities to help boost career development and self-development, both academically and socially.
The curriculum intent is to support learners with their career path by identifying strengths and weaknesses and to support learners growth through CV building, use of skills for job searching and using social media platforms to seek employment.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is for people who want to develop appropriate and effective communication skills. You will learn how to identify information needed for a task, how to appropriately obtain information from others, and how to communicate clearly. This is a short course that will be taught online in your own time.
This course is for anyone wanting to develop appropriate and effective communication skills.
This course teaches you how to identify information needed for a particular task, how to obtain information from others, as well as how to communicate clearly, respond appropriately to queries and ask questions.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about the importance of COSHH risk assessments, different types of hazardous substances, how to control risks and more. This is a short course that will be taught online in your own time.
This course is for anyone who would like to upskill in the area of COSHH within their current role or who is looking to add Continuing Professional Development to their current CV.
The curriculum intent is to provide you with the knowledge and skills needed for appropriate COSHH risk assessment in the workplace.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about organisational policies relating to discipline in the workplace and how to monitor discipline. This is a short course that will be taught online in your own time.
This course is for anyone who would like to upskill in the area of discipline policies within their current role or who is looking to add Continuing Professional Development to their current CV.
The curriculum intent is to provide you with knowledge and understanding relating to the operation and monitoring of discipline policies in the workplace.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about the very basics of fire safety, including fire hazards and risks, fire safety management and the role of a Fire Warden. This is a short course that will be taught online in your own time.
This course is for anyone who would like to learns the very basics of Fire Safety.
The curriculum intent is to give you the knowledge you need to understand how to deal with fire hazards and risks and how to control and act upon any such hazards.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about all aspects of food safety, including how to prepare certain food groups, health issues in relation to food safety, and how to prevent related illnesses. This is a short course that will be taught online in your own time.
This course is for anyone who would like to learn the basics of Food Safety in a personal or professional capacity.
The curriculum intent is to give you the knowledge you need to understand health issues surrounding food safety and how to prevent related illnesses.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about the principles of GDPR, the rights of an individual and how your role relates to GDPR. This is a short course that will be taught online in your own time.
This course is for anyone who would like to understand the term GDPR and how to apply it in your setting.
The course intent is to equip you with a greater understanding of GDPR, including how to apply its principles in your work and how it promotes the rights of individuals in relation to data collection and management.
The General Data Protection Regulation (GDPR) came into effect in Europe on 25th May 2018 and was designed to modernise laws that protect the personal information of individuals. It is essential that anyone who handles personal information is aware of GDPR and how to adhere to it in their work practices. This course will cover 4 sections:
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about the roles and responsibilities for health, safety and welfare in the workplace, risk assessments, identifying and controlling risks, and more. This is a short course that will be taught online in your own time.
This course is for anyone who would like to understand Health and Safety in the workplace.
The course intent is to build on the knowledge you need for health, safety and welfare in the workplace.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is an unaccredited CPD course that is designed to help you learn essential skills for your workplace. You will learn about the role of a first-aider, how to approach different incidents and emergencies, basic patient assessment skills and more. This is a short course that will be taught online in your own time.
This course is for anyone who would like to understand very basic first aid. This is not an accredited first aid qualification.
The intent is to provide you with knowledge and understanding relating to first aid and situations that may arise either within the home, out in the community and or in the workplace.
This course is broken down into four separate zones, which are:
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course. You may also want to source an accredited First Aid training course with an alternative provider.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about how to communicate a vision strategy, and how to motivate and develop a team. This is a short course that will be taught online in your own time.
This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV in regards to motivating a developing colleagues within their team.
The course intent is to give you the knowledge needed to understand how to lead and motivate a team, through effective communication, motivation and individual and team development.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will upskill in manual handling by learning about risk assessments, principles, equipment and testing requirements, and the reasons for safe manual handling. This is a short course that will be taught online in your own time.
This course is for anyone who would like to upskill in the area of manual handling within their current role or who is looking to add Continuing Professional Development to their current CV in regards to manual handling in the workplace. This is not an accredited qualification.
The course intent is to provide you with the knowledge and skills you need for safe manual handling in the workplace.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about what is meant by mental health, the social and personal effects of mental health, responses to mental health issues and more. This is a short course that will be taught online in your own time.
This course is for anyone who would like to upskill in the area of mental health within their current role or who is looking to add Continuing Professional Development to their current CV in regards to a basic awareness of Mental Health. This course can help you to enter a career in the health and social care sector.
The course intent is to increase your knowledge and understanding of mental health and covers the social and personal effects of mental ill health, cultural diversity and mental health issues, responses to mental health issues and looks into the skills needed when working in mental health.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn the core skills needed to deal with management responsibilities and develop as a leader, such as delegation skills and organisation in a workplace setting. This is a short course that will be taught online in your own time.
This course is for anyone who would like to update their management and leadership skills.
The course intent is to give you the knowledge you need to understand the core skills required to deal with management responsibilities and to develop as a leader.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This course is for people who are interested in working in customer services or already work in the sector and want to boost their skills. You will learn about the principles of customer service, how to identify a customer’s needs and expectations, how to handle complaints and more. This is a short course that will be taught online in your own time.
This course is for anyone who would like to learn the basics of Customer Service.
The course intent is to enable you to develop key understanding of customer service, providing a great addition to your CV and personal development.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about the features of the Internet, how people of different age groups use the Internet, risks associated with Internet use and more. This is a short course that will be taught online in your own time.
This course is for anyone who would like to learn how to effectively stay safe online.
The course intent is to highlight particular areas of concern for internet users, such as sharing personal information online and the possibility of being groomed online.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about the rights and responsibilities of both employees and employers, related legislation, confidentiality and data protection, and more. This is a short course that will be taught online in your own time.
This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV in regards to Rights and Responsibilities in the workplace as an employee and/or manager.
The course intent is to highlight the key information needed to understand the key roles, rights and responsibilities of both employees and employers in the workplace. You will learn who is responsible for specific things in the workplace, and the legislation that supports rights and responsibilities in the workplace. The course also provides you with advice and guidance in relation to what you can do if your employer or an employee is not adhering to their responsibilities.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about defining, investigating and analysing problems, data techniques, evaluation options and planning techniques. This is a short course that will be taught online in your own time.
This course is for managers and team leaders to help them understand how to overcome problems in the workplace and how to effectively and fairly make decisions within their current role, or for anyone who is looking to add Continuing Professional Development to their current CV.
The course intent is to provide you with the knowledge and skills you need for solving problems and making decisions in the workplace.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will develop your management skills by learning how to identify and manage stress in the workplace, and how to support individuals who may be experiencing stress. This is a short course that will be taught online in your own time.
This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV in regards to stress awareness in the workplace.
The course intent is to develop the knowledge needed to deal with management responsibilities around stress.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about the social and personal effects of substance misuse, the perceptions of and responses to substance misuse, and ways to promote a healthy lifestyle. This is a short course that will be taught online in your own time.
This course is for anyone who would like to understand Substance Misuse and how to promote healthy choices.
The course intent is to develop your awareness and understanding of substance misuse; develop your knowledge on an important, contemporary issue; and equip you with a skill set that is highly transferrable.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about the meanings of ‘anxiety’ and ‘panic attack’, the causes of anxiety and its effects, anxiety management and support, and more. This is a short course that will be taught online in your own time.
This course is aimed at those seeking to understand or improve their knowledge of anxiety.
The course intent is to give you the knowledge you need to understand the impact and key issues surrounding anxiety.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about the causes of depression, the effects on the individual, family and friends, depression management and more. This is a short course that will be taught online in your own time.
This course is aimed at those seeking to understand or improve their knowledge of depression.
The course intent is to give you the knowledge required to understand the impact of and key issues surrounding depression and anxiety – an essential skill for anyone who works with individuals who have depression and anyone who would like more information on this subject for personal reasons.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will learn about the principles of equality and diversity, the rights and responsibilities of employees and employers, diverse communities and more. This is a short course that will be taught online in your own time.
This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV in regards to Equality & Diversity.
The course intent is to highlight key aspects of equality and diversity and the importance of equality and diversity in the workplace, in society and in communities.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This is a CPD course that is designed to help you learn essential skills for your workplace. You will develop as a leader by learning about leadership styles and how to develop your own effective leadership style. This is a short course that will be taught online in your own time.
This course is for managers and team leaders to help discover various leadership styles.
The course intent is to develop learners’ basic understanding of leadership styles and qualities, providing you with the core skills needed to begin to progress as an effective leader.
You could progress onto one of our many other Distance Learning or CPD courses, depending on your pathway of choice. Or you may want to achieve a qualification in Maths, English or ICT. Many free courses will be made available to you at the end of this course.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This course is for people who would like to develop their knowledge of mental health in the workplace and require the qualification for their current role. You will explore mental health, how to support individuals with poor mental health and how to create a healthy environment in terms of mental wellbeing. As this course is taught online, you can learn in your own time and set your own deadlines.
This qualification is suitable for learners who wish to raise awareness of mental health, creating a culture of care and the promotion of positive mental health. This qualification gives learners the opportunity to understand mental health, its associated care and how this can be applied to learners or colleagues in the workplace
The intent of this qualification is to give learners the skills to support colleagues with mental health problems. These skills will be gained by increasing the learner’s knowledge and understanding of mental health conditions and the principles of mental health first aid and how this can be implemented in the workplace.
The course will cover three sections:
Unit 1: Exploring mental health
Unit 2: Understanding how to support individuals with mental ill health
Unit 3: Understand a mental healthy environment
You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the other Distance Learning or CPD courses that will be made available to you to support your pathway within or towards employment.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This course is for people who would like to develop their knowledge of equality and diversity, and require the qualification for their current role. You will learn about equality and diversity in society, the community and workplace to help you understand their importance. As this course is taught online, you can learn in your own time and set your own deadlines.
It is important that we are all aware of issues of Equality and Diversity and have knowledge of our moral and legal responsibilities.
This course is suitable for anyone who is interested in developing their knowledge of Equality and Diversity and to be more aware of their responsibilities within their community and employment. This course is tailored to those requiring the qualification for their work role.
This course is accredited, this means that successful completion of the course will lead to a Level 2 Certificate in Equality and Diversity.
The curriculum structure allows learners to develop their understanding of important equality and diversity responsibilities in society, community and the workplace. This widely applicable topic will support learners in a range of career options.
Three topics are covered by the course, these are:
Learning materials will be provided in the form of booklets, which you can keep at the end of the course. The learning materials cover all the information you will need to answer the assessment questions. Some questions do require learners to draw upon personal experiences.
You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the other Distance Learning or CPD courses that will be made available to you to support your pathway within or to employment.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This course is for people who would like to develop their knowledge of information, advice and guidance, and require the qualification for their current role. You will learn about information, advice and guidance in practice, and developing interaction skills. There will also be optional units that you can choose from. As this course is taught online, you can learn in your own time and set your own deadlines.
This qualification is suitable for those working or looking to work in a range of roles where the provision of information, advice or guidance is a requirement. This course is tailored to those requiring the qualification for their work role.
The curriculum supports the development of learners’ knowledge and understanding of the main principles of information, advice and guidance, and the application of these within their own context. The qualification prepares learners for further training and supports a role where learners may give initial information advice and guidance.
The course comprises 5 mandatory units:
After this course has finished you may like to continue onto a course such as:
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This course is for people interested in developing their counselling skills and requiring the qualification for their current role. You will learn about counselling skills theories, diversity and ethics, and more. As this course is taught online, you can learn in your own time and set your own deadlines.
This course is suitable for anyone who is interested in developing their knowledge and skills of counselling, allowing them to be more aware of their responsibilities within the community, personal life and or employment. This course is tailored to those requiring the qualification for their work role.
The curriculum intent of this course is to introduce learners to the use of counselling skills in everyday life and work, and some of the approaches that underpin the use of these skills.
The course will cover four units: Using counselling skills, Introduction to counselling skills theories, Diversity and ethics in the use of counselling skills and Counselling skills and personal development.
You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the other Distance Learning or CPD courses that will be made available to you to support your pathway within or to employment.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This course is for people who would like to develop their knowledge of customer service and require the qualification for their current role. You will learn about understanding customers, employer organisations, communicating with customers, information processing and more. As this course is taught online, you can learn in your own time and set your own deadlines.
This qualification is suitable for all members of the public, aged 19+, who wish to gain a better knowledge and understanding required to successfully lead a team. This course is tailored to those requiring the qualification for their work role.
The course intent is aimed to provide you with the knowledge and understanding required to successfully work ion customer service. You will develop knowledge around the principles of customer service and the general customer service role, as well as how important it is to build relationships with customers
This course will cover seven sections:
You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the other Distance Learning or CPD courses that will be made available to you to support your pathway within or to employment.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This course is for people who would like to develop their knowledge needed to successfully lead a team and require the qualification for their current role. You will learn about the principles of team leading, how to communicate effectively, how to manage performance and conflict, and more. As this course is taught online, you can learn in your own time and set your own deadlines.
This qualification is suitable for all members of the public, aged 19+, who wish to gain a better knowledge and understanding required to successfully lead a team. This course is tailored to those requiring the qualification for their work role.
The course intent is aimed to provide you with the knowledge and understanding required to successfully lead a team. You will develop knowledge around the principles of team leading and the general workings of a business, as well as how important it is for a team leader to be able to successfully communicate with a range of stakeholders.
This course will cover eight sections:
You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the other Distance Learning or CPD courses that will be made available to you to support your pathway within or to employment.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
This course is for people who would like to work or currently work in a business administration role. You will learn about the principles of providing administrative services, the types of employer organisations, communicating in a business environment and more. As this course is taught online, you can learn in your own time and set your own deadlines.
This course is suitable for all members of the public, aged 19+, who currently, or are looking to, work within business administration roles.
The course intent aims to provide you with underpinning knowledge that is required to successfully work in a range of different environments in a business administration role. Develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events. Also learn how to apply the knowledge in a variety of industries and job roles..
The course will cover six sections:
You could progress onto one of our many other courses or apprenticeships, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the other Distance Learning or CPD courses that will be made available to you to support your pathway within or towards employment.
This course is free.
If you require help with the form please contact us on 01325 405601, 07932 869325 or l&[email protected]
alternative route into the sector. It will provide you with the essential theoretical skills to teach in the lifelong learning sector and the necessary practical skills to deliver training sessions. You will learn about the roles and responsibilities of a teacher, teaching methods and assessments, learning styles and so much more.
This course is perfect for you if you want to teach in the lifelong learning (adult and community learning) sector or you are a trainer who has no official teaching qualifications. This course is the first stage of the Certificate in Education.
If you feel like university isn’t the right direction for you, or your career aspirations have changed and you want a quick start, this course is the perfect alternative route into the world of teaching. The course will provide you with the essential theoretical skills to teach in the lifelong learning sector and equip you with the necessary practical skills and knowledge needed to deliver training sessions.
The course will provide you with the essential theoretical skills to teach in the lifelong learning (adult) sector and equip you with the necessary practical skills and knowledge through a micro-teach session.
This introductory teaching Level 3 qualification will allow you to gain the skills and knowledge of:
You could apply to teach in the lifelong learning sector. You could advance to the Certificate or Diploma in Education and Training or be exempt for the first part of a PGCE / Certificate in Education (the qualification has a credit value of 12 on the Qualification and Credit Framework and replaces the previous PTLLS qualification).
You will be required to provide the following:
If you have any queries about our vocational courses, please do not hesitate to contact us.
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