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Pathways to Employment

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Brand new for 2026/27!

Are you looking to get back into work, build your confidence, or gain new skills to improve your job opportunities?

Our Pathways to Employment courses are designed to support you every step of the way. You'll build confidence, develop essential workplace skills, gain recognised training and, on some pathways, achieve qualifications to help you progress into employment, further learning or apprenticeships.

Areas include Customer Service, Construction, Hospitality, Health and Social Care, Working with Children and Young People and Fostering.

Take a look at the full list of pathways below.

Build Your Future in Construction

Looking for a practical career with excellent progression opportunities? Whether you're starting out, changing careers or looking to gain industry knowledge, our Construction Pathway Programme will help you take the first step into one of the UK's most in-demand sectors.

This programme combines essential workplace skills, health and safety training, employer engagement and industry insight to prepare you for employment, apprenticeships and further construction training.

What You'll Gain

  • An introduction to the construction industry and the wide range of careers available
  • Essential health and safety knowledge, including COSHH, PPE and manual handling
  • Construction maths skills, including measurements, calculations and basic geometry
  • Communication and customer service skills valued by employers
  • Understanding of workplace expectations, professionalism and timekeeping
  • Problem-solving and teamwork skills for real work environments
  • Familiarisation with common construction tools and equipment

Learn from the Industry

The programme includes:

  • Site visits and construction site tours
  • Guest speakers from sector experts
  • Opportunities to meet employers and industry professionals
  • Insight into different construction trades and career pathways
  • Real-world understanding of construction working environments

Progress into Employment or Further Training

Our team will help you explore:

  • Construction labouring opportunities
  • Apprenticeships
  • Trade-specific training programmes
  • CSCS card progression routes
  • Further qualifications in areas such as bricklaying, joinery, plastering, painting and decorating, groundworks and more

You'll also receive support with CV writing, job searching and interview preparation to help you move into employment with confidence.

Who Is This Programme For?

This course is ideal for:

  • Adults interested in a career in construction
  • Job seekers looking to gain sector-specific skills
  • Those wanting to explore different construction trades before specialising

Build Your Skills. Build Your Confidence. Build Your Future.

With practical learning, employer engagement, site visits and clear progression routes, this programme provides a great foundation for anyone looking to start a successful career in construction.

Places are limited – click the apply button below to enrol and take the first step towards a rewarding career in the construction industry.

Apply for the​ course

If you require help with the form please contact us on 01325 40560107932 869325 or l&[email protected].

Start Your Career in Customer Service

Do you enjoy helping people and want to develop the skills employers are looking for?

Our Customer Service Pathway Programme is designed to help you gain the confidence, knowledge and workplace skills needed to succeed in a wide range of customer-facing roles. Whether you're looking for your first job, returning to work, or wanting to enhance your employability skills, this course will help you take the next step.

What You'll Gain

  • A recognised Level 1 Customer Service qualification
  • Practical communication skills, including verbal, non-verbal, written and listening skills
  • An understanding of excellent customer service and customer expectations
  • Professional workplace behaviours, attitudes and timekeeping
  • Teamwork and problem-solving skills valued by employers
  • Health and Safety training, including workplace responsibilities and risk awareness
  • Manual Handling training

Learn Through Real Workplace Experiences

As part of the programme, you'll have opportunities to:

  • Visit local employers and workplaces
  • Gain insight into customer service roles across different sectors
  • Take part in workplace shadowing opportunities
  • Meet employers and learn about recruitment processes
  • Explore current job vacancies and progression opportunities

Employment and Progression Support

We'll support you to:

  • Write or update your CV
  • Complete job applications
  • Prepare for interviews
  • Develop confidence for the workplace
  • Access local recruitment and employment opportunities

Further Training and Qualifications

  • Level 2 Certificate in Customer Service
  • Level 2 Certificate in Business administration
  • Level 2 Certificate in Principles of Team leading
  • Level 2 Customer Service Practitioner Apprenticeship
  • Level 3 Customer Service Specialist Apprenticeship
  • Level 3 Business Administrator Apprenticeship

Career Opportunities

Customer service skills are highly valued across many industries, including:

  • Retail
  • Business Administration
  • Contact Centres
  • Public Services
  • Health and Social Care
  • Leisure and Tourism

The programme can also lead to further training, qualifications and apprenticeships in customer service and business administration.

Who Is This Course For?

This pathway is ideal for:

  • Job seekers looking to improve their employment prospects
  • People returning to work
  • Adults wanting to build confidence and workplace skills
  • Anyone interested in customer-facing careers

Open the Door to New Opportunities

Great customer service skills can take you anywhere. This programme will help you develop the confidence, professionalism and practical skills needed to secure employment and succeed in the workplace.

Take the first step towards a rewarding career in customer service and unlock new opportunities for your future.

Apply for the​ course

If you require help with the form please contact us on 01325 40560107932 869325 or l&[email protected].

Start Your Career in Health and Social Care

Looking for a rewarding career where you can make a real difference to people's lives?

Our Health and Social Care Pathway Programme is designed to prepare you for employment in the care sector by developing the knowledge, skills and professional behaviours employers are looking for.

You will gain a Level 1 Award in Introduction to Health, Social Care and Children's and Young People's Settings alongside a range of industry-recognised training and CPD courses.

What You'll Learn

  • Understanding health and social care settings and career opportunities
  • Effective communication and customer service skills
  • The importance of safeguarding, confidentiality and GDPR
  • Safe handling of medication
  • Infection prevention and control, including PPE
  • Manual handling and safe working practices
  • Health and safety in the workplace
  • Supporting people with dementia
  • Autism awareness and inclusive practice
  • Nutrition and wellbeing in care settings
  • Teamwork, problem solving and workplace professionalism
  • Making Every Contact Count (MECC)
  • The 5 Cs of Care – Compassion, Competence, Confidence, Conscience and Commitment

Develop Essential Employability Skills

Throughout the programme you will build the confidence employers value, including:

  • Communication skills
  • Teamwork
  • Timekeeping and reliability
  • Positive attitudes and behaviours
  • Problem-solving skills
  • Professional workplace conduct

Who is this Course For?

This course is ideal for:

  • Anyone interested in starting a career in Health and Social Care
  • People returning to work
  • Job seekers looking to gain sector-specific qualifications and skills
  • Individuals considering careers in care, support work, healthcare or community services

Progression Opportunities

Successful learners may progress into:

  • Care Assistant roles
  • Support Worker positions
  • Residential Care roles
  • Healthcare Support Worker roles
  • Apprenticeships
  • Further Health and Social Care qualifications

Further Training and Qualifications

  • Level 2 Preparing to Work in Adult Social Care
  • Level 2 Diploma in Care
  • Level 2 Certificate in Understanding Behaviour that Challenges
  • Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care
  • Level 2 Certificate in Principles of Dementia Care
  • Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care
  • Level 2 Certificate in Understanding Autism
  • Level 2 Certificate in Understanding Children and Young People’s Mental Health
  • Level 3 Certificate in Understanding Autism
  • Level 3 Certificate in Understanding the Principles of Dementia care
  • Level 4 Children, Young People and Families Practitioner – Residential Apprenticeship

Make a Difference Every Day

A career in Health and Social Care is more than a job - it's an opportunity to support people, improve lives and make a positive impact in your community.

Take your first step today and begin your journey into one of the UK's most rewarding sectors.

Apply for the​ course

If you require help with the form please contact us on 01325 40560107932 869325 or l&[email protected].

Launch Your Career in Hospitality

Do you enjoy working with people, providing great service and being part of a fast-paced team? Our Hospitality Pathway Programme is designed to help you develop the skills, confidence and workplace knowledge needed to succeed in hospitality and customer-facing roles.

Whether you're looking for your first job, returning to work or considering a career change, this course will help you gain the practical skills that employers value.

What You'll Gain

  • A recognised Level 1 Customer Service qualification
  • Excellent communication skills, including verbal, non-verbal, written and listening skills
  • Teamworking and collaboration skills essential in hospitality environments
  • Understanding of workplace rights and responsibilities
  • Problem-solving techniques for real workplace situations
  • Health and Safety, COSHH and Manual Handling training
  • Professional behaviours, positive attitudes and excellent timekeeping

Learn from Industry Professionals

The programme includes:

  • Guest speakers from the hospitality industry
  • Real-life hospitality experiences
  • Insight into employer expectations and workplace standards
  • Opportunities to explore the wide range of careers available within hospitality

Develop Skills Employers Are Looking For

Hospitality employers need people who can:

  • Deliver excellent customer service
  • Communicate confidently with customers and colleagues
  • Work effectively as part of a team
  • Solve problems professionally
  • Demonstrate reliability, flexibility and a positive attitude
  • Follow health and safety procedures

This course will help you build these essential workplace skills and prepare you for employment.

Explore Exciting Career Opportunities

Hospitality offers a variety of rewarding career paths, including:

  • Restaurant and Café Team Member
  • Hotel Receptionist
  • Front of House Assistant
  • Hospitality Assistant
  • Event Support Worker
  • Visitor Attraction Assistant
  • Customer Service Roles

Progression and Employment Support

You'll also receive support with:

  • CV writing and job applications
  • Interview preparation
  • Job search skills
  • Progression into employment, apprenticeships and further training

Progression Opportunities for Hospitality Learners

Upon successful completion of the Hospitality Programme, learners may be able to progress into a range of employment, apprenticeship and further training opportunities, including:

Employment Opportunities

  • Hospitality Assistant
  • Front of House Assistant
  • Restaurant Team Member
  • Café Assistant
  • Barista
  • Food Service Assistant
  • Hotel Receptionist
  • Housekeeping Assistant
  • Event Support Assistant
  • Visitor Attraction Assistant
  • Customer Service Assistant
  • Catering Assistant
  • Conference and Banqueting Assistant

Further Training and Qualifications

  • Level 2 Customer Service
  • Level 2 Team Leading
  • Level 2 Business Administration
  • Level 2 Information, Advice and Guidance

Apprenticeships

  • Customer Service Practitioner Level 2 Apprenticeship
  • Food and Beverage Operative Level 2 Apprenticeship
  • Hospitality Supervisor Level 3 Apprenticeship
  • Business Administration Apprenticeship

Transferable Career Pathways

The skills gained on this programme can also support progression into:

  • Retail
  • Catering
  • Customer Service
  • Visitor Experience Roles
  • Business Administration
  • Reception and Concierge Services
  • Reception and Customer Support Roles
  • Events and Conference Services

Additional Benefits

Learners will have opportunities to:

  • Meet hospitality employers and industry professionals
  • Gain insight into real workplace environments
  • Build confidence in customer-facing situations
  • Develop CVs and interview skills
  • Explore local vacancies and recruitment opportunities
  • Understand progression routes within the hospitality sector

Who is this course for?

This programme is ideal for:

  • Adults seeking employment
  • Individuals interested in hospitality careers
  • People returning to work

Take the first step towards a career you'll enjoy

Hospitality is one of the UK's largest employment sectors, offering opportunities to meet new people, develop valuable skills and progress into a variety of exciting careers.

Gain the confidence, qualifications and industry insight you need to succeed. Click the apply button below to enrol and start your journey into hospitality.

Apply for the​ course

If you require help with the form please contact us on 01325 40560107932 869325 or l&[email protected].

Inspire the Next Generation – Start Your Career Working with Children and Young People

Are you passionate about helping children and young people learn, develop and achieve their potential? Our Children and Young People Pathway Programme is designed to give you the knowledge, skills and qualifications needed to begin a rewarding career in childcare, early years, education or residential and support services.

Whether you're considering your first role in the sector, returning to work or exploring a new career, this programme will help you build confidence, gain recognised qualifications and develop the practical skills employers are looking for.

Gain Industry-Recognised Qualifications

During the programme, you can work towards a variety of pathways suitable for your goals :

  • Level 1 Award in Principles of Working in Early Years Settings
  • Level 1 Award in Introduction to Health, Social Care and Children's and Young People's Settings
  • Level 2 Certificate in Caring for Children and Young People
  • Introduction to First Aid
  • Level 2 Safeguarding Children Training

Develop Essential Workplace Skills

You'll also learn about:

  • Effective communication with children, families and professionals
  • Teamworking and collaborative practice
  • Data protection and confidentiality (GDPR)
  • Safeguarding and keeping children safe online
  • Healthy eating and wellbeing
  • Making Every Contact Count (MECC)
  • Professional behaviours and workplace expectations

Learn Through Real-Life Experiences

The programme goes beyond the classroom and includes:

  • Visits to organisations that support children and young people
  • Guest speakers from education, childcare and support services
  • Volunteering opportunities to gain valuable experience
  • Workplace shadowing opportunities where available
  • Support and encouragement from experienced peer mentors

These enrichment activities will help you understand the sector, build your confidence and develop practical experience to support your career goals.

Progress Into Employment or Further Training

This pathway can help you progress into:

  • Nursery Assistant roles
  • Early Years Practitioner Apprenticeships
  • Teaching Assistant pathways
  • Childcare and Education qualifications
  • Family, residential, youth and community support services
  • Voluntary roles within schools, nurseries and community organisations

Further Training and Qualifications

  • Level 1 Preparing to work in school
  • Level 2 Preparing to work in School
  • Level 2 Early Years Practitioner
  • Level 3 Early Years Educator
  • Level 3 Supporting Teaching and Learning in Schools
  • Specialist Safeguarding Training
  • SEND (Special Educational Needs and Disabilities) Awareness Programmes

Apprenticeship Opportunities

  • Early Years Practitioner Level 2 Apprenticeship
  • Early Years Educator Level 3 Apprenticeship
  • Teaching Assistant Level 3 Apprenticeship
  • Level 4 Children, Young People and Families Practitioner – Residential

Longer-Term Career Pathways

The pathway can provide a foundation for careers such as:

  • Early Years Practitioner
  • Nursery Nurse
  • Teaching Assistant
  • Learning Support Assistant
  • Family Support Worker
  • Youth Worker
  • Childcare Coordinator
  • SEND Support Worker
  • Children's Residential Support Worker
  • Family Intervention worker
  • Youth and Community work
  • Children’s services careers

Who Is This Course For?

This programme is ideal for:

  • Adults interested in working with children and young people
  • Individuals considering careers in childcare, education or family support
  • People returning to work
  • Those wanting to gain qualifications and practical experience before progressing into employment or further study

Make A Difference Every Day

Working with children and young people is a rewarding career that allows you to support learning, development and wellbeing while helping to shape future generations.

Take the first step towards a meaningful and fulfilling career. Gain the skills, qualifications and experience needed to succeed in the children and young people's workforce.

Apply for the​ course

If you require help with the form please contact us on 01325 40560107932 869325 or l&[email protected].

Open the Door to Fostering and Children's Services

Do you want to make a positive difference in the lives of children and young people? Our Fostering Pathway Programme is designed to help you develop the knowledge, understanding and confidence needed to support children, young people and families, while exploring opportunities within fostering, childcare and children's services.

Whether you are interested in becoming a foster carer in the future, volunteering with children and families, or progressing into childcare and support roles, this programme provides an excellent foundation to begin your journey.

What You'll Gain

  • A recognised Level 1 Award in Introduction to Health, Social Care and Children's and Young People's Settings
  • An understanding of fostering standards and the role of foster carers including creating child centred pen portraits
  • Knowledge of child development, wellbeing and positive care practices
  • Training in safeguarding, keeping children safe online and managing allegations
  • Communication skills for working with children, families and professionals
  • Awareness of autism, learning disabilities and inclusive support practices
  • GDPR and confidentiality training
  • Healthy eating and wellbeing awareness
  • Making Every Contact Count (MECC) training

Learn from Those with Real Experience

The programme includes valuable enrichment activities such as:

  • Guest speakers from fostering, childcare and children's services
  • Peer mentors with lived experience and practical insight
  • Industry experts sharing knowledge of fostering and family support
  • Opportunities to explore progression routes and career pathways

Develop Skills That Make a Difference

Throughout the programme you will build:

  • Communication and relationship-building skills
  • Confidence and resilience
  • Understanding of safeguarding responsibilities
  • Knowledge of child-centred care and support
  • Professional record-keeping and information-sharing skills
  • Inclusive and person-centred approaches to supporting children and young people

Explore Future Opportunities

This pathway can support progression into:

  • Foster carer preparation programmes
  • Volunteering opportunities with children and families
  • Childcare and early years qualifications
  • Children's and Young People's workforce programmes
  • Health and Social Care careers and qualifications

Further Training and Qualifications

  • Level 2 Understanding Children and Young People’s Mental Health
  • Level 2 Caring for Children & Young People
  • Level 2 Understanding Behaviour that Challenges
  • Level 2 Understanding Distressed Behaviour in Children
  • Level 2 Understanding Specific Learning Difficulties
  • Level 2 Understanding the Safe Handling of Medication in Health & Social Care
  • Level 2 Understanding Autism
  • Level 2 Common Health Conditions
  • Level 2 Certificate in Allergy Awareness for those Working with Children
  • Level 2 Understanding the Care and Management of Diabetes
  • Level 2 Certificate in Understanding Nutrition and Health

Who Is This Course For?

This programme is ideal for:

  • Adults currently fostering or interested in a fostering career

Help Shape a Child's Future

Children and young people thrive when they have positive role models, support and encouragement. This programme will give you the knowledge, skills and confidence to explore rewarding opportunities that make a real difference to the lives of children and families.

Take the first step towards a rewarding career in customer service and unlock new opportunities for your future.

Apply for the​ course

If you require help with the form please contact us on 01325 40560107932 869325 or l&[email protected].

Need more information?

If you have any queries about our parenting and caring courses, please do not hesitate to contact us.

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