Current Apprenticeship Vacancies

Apprentice Business Administration Assistant

  • Employer: Clark Willis Law Firm
  • Hours: 37 hours per week
  • Salary: £4.15 per hour 
  • Number of Posts: 1

Vacancy Details

The firm requires an outgoing and friendly individual to work in a busy team. The successful applicant will be willing to interact with clients and staff, both face-to-face and via telephone, as well as being willing to learn. You will work in a fast paced environment with a dedicated and knowledgeable team.

The post holder will be expected to undertake the following duties: 

  • Client contact / queries

  • Use of bespoke IT system

  • Preparation of client paperwork

  • General administration

  • Dealing with personal information, client queries and filing them correctly

  • Transferring and updating existing client data

  • Using basic Microsoft packages

  • Reception duties

  • Handling incoming and outgoing mail

Training will be provided to achieve the following qualifications:

  • Level 3 Business Administration Apprenticeship
  • Functional skills in maths, English and ICT at Level 2
  • Level 2 Employment Rights and Responsibilities
  • Any other training specified by your employer

To apply

To apply visit the .gov apprenticeship webpage [external link]

For more information

For more information please contact a Learning & Skills Adviser on 07960 009540 or
L&[email protected]

Closing Date

Wednesday 21st October 2020

Business Administration in Housing

  • Employer: Darlington Borough Council 
  • Hours: 30 hours per week
  • Salary: £4.15 per hour
  • Number of Posts: 3

Vacancy Details

We have a number of business administration apprenticeship opportunities available in the following Housing Department areas;

(1) Lifeline Services Office based team
(2) Housing Options office based team 
(3) Tenancy Management office based team.

The Apprenticeship will enable you to develop a range of administrative and clerical skills.  You will provide a range of administrative support duties including dealing with enquiries from customers over the telephone, at the counter and in writing, post duties, filing, scanning and other tasks related to administration in a large organisation. 

The job role is varied, interesting and responsibilities include:

  • To undertake a range of business support tasks such as managing your own emails, copying, scanning, faxing, archiving, post, answering the telephone and taking messages.
  • To be responsible for inputting and updating records both manually and electronically on multiple systems, including extracting basic information within set parameters.
  • To produce basic performance management reports.
  • To carry out basic audit and quality control of data input.
  • To copy type from notes, including completing standardised templates.
  • To have an excellent understanding of your specific service from training provided in each area of our practices.
  • To deal with enquiries by telephone and face to face and ensure that they are dealt with effectively and efficiently, e.g. answering routine queries, signposting and taking messages where appropriate.
  • To carry out routine basic invoicing, creating purchase orders, handling of credit card to include making ad hoc purchase as requested.
  • To provide telephone cover and assistance for other teams as required.
  • To input data accurately onto a range of different systems and to populate and create basic spreadsheets.
  • To take basic notes at meetings for purposes within own team.
  • To provide basic facilities management – setting up rooms for meetings ensuring the required equipment and resources are available and assisting attendees.
  • To assist with the co-ordination of public information and literature, ensuring stock levels are maintained and in date.
  • To perform diary management functions for officers in the authority including arranging and re-arranging meetings, room booking and organising refreshments.
  • To ensure that you work in line with all the Council’s policies and procedures and ensure that you are aware of your obligations under these.
  • To behave according to the Employees’ Code of Conduct and ensure that you are aware of your obligations and responsibilities re. conflicts of interest, gifts, hospitality and other matters covered by the Code.
  • To carry out your role in line with the Council’s Equality agenda.
  • To comply with health and safety policies, organisational statements and procedures, report any incidents /  accidents / hazards and take a pro-active approach to health and safety matters in order to protect yourself and others.
  • Any other duties of a similar nature related to this post that may be required from time-to-time. 

Training will be provided to achieve the following qualifications:

  • Level 2 Customer Service Practitioner / Level 3 Business Administrator Standard
  • Functional Skills in maths, English and ICT (as required)

To apply

To apply visit the the councils job page [external link]

For more information

For more information please contact a Learning & Skills Adviser on 07960 009540 or
L&[email protected]

Closing Date

Sunday 25th October 2020

Applying for an Apprenticeship

If you would like to apply for an apprenticeship please follow the instructions by viewing the vacancies above. Alternatively you can complete an application in one of the following ways:

Further information

please contact us on 01325 405601 or l&[email protected]

Do you have a question about apprenticeships?

Fill in the form below and we'll get back to you.

Your details

Basic information
Contact information