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Diplomas

Diplomas


Diplomas have been created to give you an overview of a particular area of interest and for you to develop a wide set of skills and experience that can be used for further training and development in a range of industries.

Click on the links below to find out more about our diplomas:

Level 1 and 2 Diplomas
Level 3 and 4 Diplomas
Level 3 Certificates
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You can progress from the diploma to an apprenticeship with the benefit of the introductory knowledge that the diploma can give you. ​Visit our apprenticeships page.

We also offer Study Programmes which are a range of courses for 16-18 year olds to develop their personal, social and employability skills. Visit our Study Programmes page

Level 1 and 2 Diplomas


Level 1 and 2 diplomas are offered to those aged 16-18 year olds in the areas listed below. The courses last an academic year and allow you to study whilst gaining a recognised Level 1 or 2 qualification, which can be used as part of an Apprenticeship or as a standalone qualification. The courses involve some short work experience with a local business and the possibility of gaining industry qualifications, such as a CSCS card or First Aid, and allows you to develop your maths and English skills (if required). Click each course title to find out more!

Who is this course for?

This course will give you the skills and knowledge you need to be able to continue onto an apprenticeship in motor vehicle maintenance.

As a Pre-Apprentice learner you will gain valuable motor vehicle knowledge on a range of vehicle systems, which will be essential when developing practical skills, working with modern tools and equipment in our fully equipped motor vehicle workshop.

Practical training and assessments will be conducted whilst working on the servicing and replacement of a range of light vehicle components from all vehicle systems, including engine, braking, suspension, steering, cooling and fuel systems. During the course you will also develop skills in communication, reading job cards, locating vehicle data and carrying out a variety of measurements. You will also develop valuable transferable skills, such as problem solving and working to deadlines.

Work experience is also an element of the course to put into practice the skills you have been taught. This will also further develop the practical and problem solving skills required for progression on to an apprenticeship, further education or employment.

You will receive free meals during training days and also receive a weekly Arriva bus pass – these will be dependent on attendance to the course.

What entry requirements do I need to start the course?

  • You will need to be aged 16–18 before the start of the course.
  • GCSEs at grade 9–4 (or A–C) in Maths and English are desirable, but not essential as additional training will be given including an additional half days attendance at the training centre.
  • All applicants will be asked to attend an interview with the Trainer / Assessor and complete a short initial assessment. This will take approximately 45 minutes.

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers and become a qualified and successful Vehicle Technician.

The curriculum is planned and sequenced to provide students with a structured and challenging learning programme that supports their development and progression in line with their career plans. The programme will enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

As a learner you will need to be able to demonstrate knowledge and practical skills throughout your training programme and understand how this reflects the needs of the local, regional and national economy.

The curriculum has been designed so that throughout the duration of the course, learners gradually develop a good understanding of the motor trade and develop the skills required to complete component replacement tasks, over a range of vehicle systems.

The curriculum will be individually tailored learners aged 16-18 and will include a substantial qualifications that stretch students and prepare them for education at the next level or for employment. English and mathematics training is also included, where students have not yet achieved a GCSE grade 4.

An element of work experience is also planned into the curriculum to give students the opportunity to develop their career choices and to apply the skills, they have developed during the course, in real working conditions

What will the course cover?

The Diploma course give you the chance to learn and gain nationally recognised qualifications whilst further enhancing your chances of gaining an apprenticeship or full time job in the motor trade.

You will learn the following mandatory and core units:

  • Competency and knowledge in Health, Safety and Good Housekeeping
  • Competency and knowledge in Supporting Job Roles
  • Skills in Materials, Fabrication, Tools and Measuring Devices
  • Competency and knowledge in Routine Light Vehicle Maintenance
  • Competency and knowledge in Removing and Replacing Light Vehicle Engine Units and Components
  • Competency and knowledge in Removing and Replacing Light Vehicle Electrical Units and Components
  • Competency and knowledge in Removing and Replacing Light Vehicle Chassis Units and Components
  • Knowledge of Light Vehicle Transmission and Driveline Units and Components
  • Knowledge of Light Vehicle Fuel, Ignition, Air and Exhaust System Units and Components
  • You will also be expected to take the additional qualifications:
  • Functional Skills or GCSE maths and English (depending on your qualifications)

What could I do when I have finished this course?

The main aim of this programme is to progress into a Motor Vehicle Apprenticeship Level 3 standard but other progression routes include full time employment or another full time training programme, within the same or different vocational area. You will also be given information and guidance to help you decide the next stage of your educational / career journey.

Where and when will I learn?

During the course you will be expected to attend the Training Centre (Unit 2 Lingfield Way, Darlington) 2 days per week to work towards the theory and practical elements of the course. The remaining 3 days could be spent working, voluntarily, with a local employer gaining the skills and knowledge required to develop the skills you have learnt in the training centre.

Functional Skills English and maths are embedded into your training programme but, if needed, additional training is available in these areas to enable you to gain the grades required as part of the Diploma course. More information on your Functional Skills / GCSE requirements will be provided at the interview stage.

Your Diploma will take approximately 10 months to complete, normally starting in September and ending at the end of June.

What should I bring with me?

Please bring your national insurance number, photo ID and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

The course is free.

What shall I do next?

For further information please contact us using the information at the bottom of this page.

Who is this course for?

This course will give you the skills and knowledge you need to be able to continue onto an apprenticeship or employment in a Customer Service role, either face to face, in a call centre or working remotely.

As a Pre-Apprentice learner you will gain valuable Customer Service knowledge on a range of areas, including but not limited to: communication skills, reception services, customer sales, information processing,  rights and responsibilities in the workplace and many more. These skills will be essential when developing customer facing roles, working with teams and as an individual in a variety of work places

During the course you will develop skills in maths, ICT and English. You will also develop valuable transferable skills, such as problem solving and working to deadlines.

Work experience is also an element of the course to put into practice the skills you have been taught. This will be planned around the area / business style you wish to progress into and will further develop the practical and problem solving skills required for progression on to an apprenticeship, further education or employment.

You will receive free meals during training days and also receive a weekly Arriva bus pass – these will be dependent on attendance to the course.

What entry requirements do I need to start the course?

  • You will need to be aged 16–18 before the start of the course.
  • There are no previous qualifications needed to apply for this diploma.
  • All applicants will be asked to attend an interview with the Trainer / Assessor and complete a short initial assessment. This will take approximately 45 minutes.

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours in readiness for a customer service role across many sectors.

The curriculum is planned and sequenced to provide students with a structured and challenging learning programme that supports their development and progression in line with their career plans. The programme will enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

As a learner you will need to be able to demonstrate knowledge and practical skills throughout your training programme and understand how this reflects the needs of the local, regional and national economy.

The curriculum has been designed so that throughout the duration of the course, learners gradually develop a good understanding of the customer service role in businesses and develop their skills.

The curriculum will be individually tailored for learners aged 16-18 (up to 25 if an EHCP is in place) and will include a substantial qualification that stretch students and prepare them for education at the next level or for employment. English and mathematics training is also included, where students have not yet achieved a GCSE grade 4.

An element of work experience is also planned into the curriculum to give students the opportunity to develop their career choices and to apply the skills, they have developed during the course, in real working conditions

What will the course cover?

The Diploma course give you the chance to learn and gain nationally recognised qualifications whilst further enhancing your chances of gaining an apprenticeship or employment.

You will learn the following mandatory and core units:

  • Communicate Verbally with Customers
  • Communicate with Customers in Writing
  • Principles of Customer Service
  • Principles of Equality and Diversity in the Workplace
  • Deliver Customer Service
  • Deliver Customer Service to Challenging Customers
  • Develop Customer Relationships
  • Employee Rights and Responsibilities
  • Process Information about Customers
  • Resolve Customer Service Problems
  • Manage Personal Performance and Development
  • Provide Reception Services
  • Processing Sales Orders
  • Promote Additional Products and/or Services to Customers
  • Understand Customers
  • Understand Employer Organisations

What could I do when I have finished this course?

Progression routes include level 3 Apprenticeships, full time employment or another full time training programme, within the same or different vocational area. You will also be given information and guidance to help you decide the next stage of your educational / career journey.

Where and when will I learn?

During the course you will be expected to attend the Bennet House, Horsemarket for 2 days per week to work towards the theory elements of the course. The remaining 3 days could be spent working, voluntarily, with a local employer gaining the skills and knowledge required to develop the skills you have learnt in the training centre.

Functional Skills English and maths are embedded into your training programme but, if needed, additional training is available in these areas to enable you to gain the grades required as part of the Diploma course. More information on your Functional Skills / GCSE requirements will be provided at the interview stage.

Your Diploma will take approximately 10 months to complete, normally starting in September and ending at the end of July.

What should I bring with me?

Please bring your national insurance number, photo ID and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

The course is free.

What shall I do next?

For further information please contact us using the information at the bottom of this page.

Course Fee

These diplomas are free.

Apply

To apply please contact us or you can complete the Diploma Referral Form [word document].

Level 3 and 4 Diplomas


Level 3 and 4 diplomas are available to those aged 19+ in the areas listed below. You will require a work placement or already be employed in your chosen area for a minimum of 16 hours per week. Click each course title to find out more!

Who is this course for?

This course is for those who want to pursue a career the Early Years sector or are already employed in the sector but would like to further their qualifications from level 2 to level 3.

For those that are not yet employed in the sector, you will gain valuable experience whilst you volunteer within an early years setting. For those already employed in the sector you will further develop your skills and knowledge and take on additional responsibilities such as becoming a key worker.

What entry requirements do I need to start the course?

To be aged 19+ in order to qualify for the advanced learner loan and to have or be working towards maths and English grade 4 or above or Functional Skills level 2.

Must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

Must complete a full enhanced DBS and references.

If you are not already employed in the sector you will need to secure a volunteer placement within an appropriate healthcare setting.

You will also need to complete an application form and attend an informal interview before an offer is given. 

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area.

The curriculum is planned and sequenced to enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions.

As an apprentice you will need to be able to demonstrate knowledge and practical skills at the end of your apprenticeship training programme and understand how this reflects the needs of the local, regional and national economy.

What will the course cover?

NCFE CACHE Level 3 Diploma for the Early Years Workforce (Early Years Educator). The qualification has structured the units around 3 themes:

  • Theme 1: Health and well-being
  • Theme 2: Legislation, frameworks and professional practice
  • Theme 3: Play, development and learning for school readiness

To gain this qualification the learner will need to:

  • Pass all units
  • Complete longitudinal study
  • Show competence in a real work environment

Some areas covered within the Early Years Educator are:

  • Promoting healthy lifestyles through food, nutrition and exercise
  • Health & Safety
  • Equality, diversity and inclusion
  • The value of play
  • Theoretical perspectives
  • Observation, assessment and planning

What could I do when I have finished this course?

You may gain employment within a relevant sector and/or decide to progress into higher education.

You will also be given information and guidance to continue onto other courses. Potential job roles / careers could include: Early Years Teaching Assistant, Early Years Practitioner, Nursery Nurse, Pre-school practitioner, Childminder, Nanny and more

Where and when will I learn?

During the course you will learn from your own home, have access to your Equal portfolio online and have support from a specialist tutor. You will also be supported within your workplace by your assessor on a one to one basis. Extra sessions within the training centre or via remote learning can be arranged. Your course will be 12 months in duration but can be completed sooner.

What should I bring with me?

Please bring your photo ID, National Insurance number and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

If you are eligible, and this is your first Level 3 course, you will be fully funded and the course will be free. If you do not met that eligibility requirement you must pay a course fee or apply for an adult learner loan. You will be given information at your interview on how to do this.

What shall I do next?

For further information please contact us using the information at the bottom of this page.

Who is this course for?

This course is for those who want to pursue a career in the health and social care sector or are already employed in the sector but would like to further their qualifications from level 2 to level 3, or from level 3 to level 4.

For those who are not yet employed in the sector, you will gain valuable experience whilst you volunteer in a relevant HSC role. For those already employed in the sector you will further develop your skills and knowledge and take on additional responsibilities.

For those who want to complete level 4, you must already have a recognised qualification and a job in the HSC sector.

What entry requirements do I need to start the course?

To be aged 19+ in order to qualify for the advanced learner loan and to have or be working towards maths and English grade 4 or above or Functional Skills level 2.

Must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

Must complete a full enhanced DBS and references.

If you are not already employed in the sector you will need to secure a volunteer placement within an appropriate healthcare setting.

You will also need to complete an application form and attend an informal interview before an offer is given. 

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area.

The curriculum is planned and sequenced to enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions.

As an Adult Care Diploma learner you will need to be able to demonstrate appropriate competencies and knowledge, while understanding how this reflects the needs of the local, regional and national economy.

What will the course cover?

NCFE CACHE Level 3 Diploma In Adult Care

This qualification provides learners with an in-depth understanding of the knowledge and skills needed when working directly with individuals in a health and social care setting. This qualification consists of 9 mandatory units and a choice of optional units that reflect the job role and sector the learner is working in.

Following are an example of some commonly chosen optional units:

  • Understand how to support individuals to access and engage in education, training and employment (ETE)
  • Facilitate learning and development activities to meet individual needs and preferences
  • Awareness of the Mental Capacity Act 2005
  • Promote nutrition and hydration in adult care settings
  • Support independence in the tasks of daily living
  • Support individuals to live at home
  • Understand how to support individuals with autism spectrum condition
  • Understand the process and experience of dementia
  • End of life care
  • Understand mental health problems

What could I do when I have finished the course?

You may gain employment within a relevant sector and/or decide to progress into higher education. You will also be given information and guidance to continue onto other courses.

On completion of the level 3 adult care diploma, learners can progress into employment in residential or nursing homes, domiciliary care, day centres or some clinical healthcare settings within job roles such as:

  • Senior care assistant
  • Lead support worker
  • Lead personal assistant
  • Team leader
  • Reablement support worker
  • Assessor/trainer

The level 4 adult care diploma will enable learners to progress into employment in settings such as residential or nursing homes, domiciliary care, day centres, an individual’s own home or some clinical healthcare settings in roles such as:

  • Community Care/Support Officer
  • Social Care Assessor
  • Care Assessment Officer
  • Social Services Officer
  • Brokerage Worker
  • Rehabilitation and Reablement Assistant
  • Independence Support Assistant
  • Reablement Support Workers/Officer
  • Telecare Assistant
  • Assistive Technology Co-ordinator/Officer

Where and when will I learn?

During the course you will learn from your own home, have access to your Equal portfolio online and have support from a specialist tutor. You will also be supported within your workplace by your assessor on a one to one basis. Extra sessions within the training centre or via remote learning can be arranged. Your course will be 12 months in duration but can be completed sooner.

What should I bring with me?

Please bring your photo ID, National Insurance number and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

If you are eligible, and this is your first Level 3 course, you will be fully funded and the course will be free. If you do not met that eligibility requirement you must pay a course fee or apply for an adult learner loan. You will be given information at your interview on how to do this.

What shall I do next?

For further information please contact us using the information at the bottom of this page.

Who is this course for?

This course is for those who want to pursue a career as a teaching assistant or are already employed in the sector but would like to further their qualifications from level 2 to level 3.

For those that are not yet employed in the sector, you will gain valuable experience whilst you volunteer within an educational setting. For those already employed in the sector you will further develop your skills and knowledge and take on additional responsibilities.

What entry requirements do I need to start the course?

To be aged 19 and to have or be working towards maths and English grade 4 or above or Functional Skills level 2.

Must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

Must complete a full enhanced DBS and references.

If you are not already employed in the sector you will need to secure a volunteer placement within an appropriate setting.

You will also need to complete an application form and attend an informal interview before an offer is given. 

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area.

The curriculum is planned and sequenced to enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions.

What will the course cover?

This qualification provides learners with an in-depth understanding of the knowledge and skills needed when working directly with children and young people in school and college environments. This qualification consists of 12 units that include:

  • Unit 1: Communication and professional relationships with children, young people and adults
  • Unit 2: Schools as organisations
  • Unit 3: Understand Child and Young Person Development
  • Unit 4: Understand How to Safeguard the Wellbeing of Children and Young People
  • Unit 5: Support assessment for learning
  • Unit 6: Support learning activities
  • Unit 7: Engage in personal development in health, social care or children’s and young people’s settings
  • Unit 8: Promote children and young people’s positive behaviour
  • Unit 9: Support Children and Young People's Health and Safety
  • Unit 10: Develop professional relationships with children, young people and adults
  • Unit 11: Support learning activities
  • Unit 12: Work-based competency unit

What could I do when I have finished this course?

You may gain employment within a relevant sector and/or decide to progress into higher education. You will also be given information and guidance to continue onto other courses. Potential job roles / careers could include: Teaching Assistant, SEND Teaching Assistant, Pastoral Support, Student Support, Learning Support Assistant and more.

Where and when will I learn?

During the course you will learn from your own home, have access to your Equal portfolio online and have support from a specialist tutor. You will also be supported within your workplace by your assessor on a one to one basis. Extra sessions within the training centre or via remote learning can be arranged. Your course will be 12 months in duration but can be completed sooner.

What should I bring with me?

Please bring your photo ID, National Insurance number and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

If you are eligible, and this is your first Level 3 course, you will be fully funded and the course will be free. If you do not met that eligibility requirement you must pay a course fee or apply for an adult learner loan. You will be given information at your interview on how to do this.

What shall I do next?

For further information please contact us using the information at the bottom of this page.

Who is this course for?

This course is for those who want to pursue a career in the healthcare sector or are already employed in the sector but would like to progress their qualifications from level 2 to level 3.

For those who are not yet employed in the sector, you will gain valuable experience whilst you volunteer in a relevant healthcare support role. For those already employed in the sector you will further develop your skills and knowledge and take on additional responsibilities.

What entry requirements do I need to start the course?

To be aged 19+ in order to qualify for the advanced learner loan and to have or be working towards maths and English grade 4 or above or Functional Skills level 2.

Must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

Must complete a full enhanced DBS and references.

If you are not already employed in the sector you will need to secure a volunteer placement within an appropriate healthcare setting.

You will also need to complete an application form and attend an informal interview before an offer is given. 

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area.

The curriculum is planned and sequenced to enable learners with or without previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions.

As an Healthcare Support Diploma learner you will need to be able to demonstrate appropriate competencies and knowledge, while understanding how this reflects the needs of the local, regional and national economy. 

What will the course cover?

This qualification provides learners with an in-depth understanding of the knowledge and skills needed when working directly with individuals in a healthcare setting. This qualification consists of 15 mandatory units and a choice of optional units that reflect the job role and sector the learner is working in. The content is applicable to a variety of roles, examples of which are included below:

  • adult nursing support
  • maternity support
  • theatre support
  • mental health support
  • children and young people’s support
  • allied health profession (therapy support)

What could I do when I have finished this course?

You may gain employment within a relevant sector and/or decide to progress into further education. You will also be given information and guidance to continue onto other courses.

On completion of the Diploma in Healthcare Support Level 3, learners can progress into employment within a variety of healthcare settings such as:

  • Senior Healthcare Support Worker
  • Senior Healthcare Assistant
  • Maternity Support Worker
  • Theatre Support Worker
  • Mental Health Support Worker
  • Children and Young People Support Worker
  • Therapy Support Worker
  • Rehabilitation Assistant
  • Enablement Worker
  • Assessor/trainer

Where and when will I learn?

During the course you will learn from your own home, have access to your Equal portfolio online and have support from a specialist tutor. You will also be supported within your workplace by your assessor on a one to one basis. Extra sessions within the training centre or via remote learning can be arranged. Your course will be 12 months in duration but can be completed sooner.

What should I bring with me?

Please bring your photo ID, National Insurance number and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

If you are eligible, and this is your first Level 3 course, you will be fully funded and the course will be free. If you do not met that eligibility requirement you must pay a course fee or apply for an adult learner loan. You will be given information at your interview on how to do this.

What shall I do next?

For further information please contact us using the information at the bottom of this page.

Who is this course for?

This course is for those who are looking to work in a residential childcare setting. If you are a new residential care worker you will need to achieve the qualification within two years from employment.

You must be working with a minimum of two service users to complete the qualification and will need an expert witness who is occupationally competent to give verbal and written testimony of competence across specified units in the qualification.

For those that are not yet employed in the sector, you will gain valuable knowledge needed for the role. For those already employed in the sector you will further develop your skills and knowledge and take on additional responsibilities.

What entry requirements do I need to start the course?

To be aged 19 and to have or be working towards maths and English grade 4 or above or Functional Skills level 2.

Must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

Must complete a full enhanced DBS and references.

If you are not already employed in the sector you will need to secure a volunteer placement within an appropriate setting.

You will also need to complete an application form and attend an informal interview before an offer is given. 

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to gain the knowledge and skills needed to become a residential childcare worker.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role.

What will the course cover?

This course will cover:

Core Knowledge - demonstrating your understanding of children and young people’s development, safeguarding and how to support children who have been harmed or abused.

Core Skills - You will demonstrate through being observed, questioning and completion of assigned tasks, your communication skills, assessment and planning with children and young people including risk management and supporting group living.

Achieving Outcomes - You will demonstrate through being observed, professional discussion and completion of assigned tasks how to support positive outcomes for children and young people in relation to well-being, health learning and behaviour.

Professional Practice - You will demonstrate through being observed and the completion of workbooks how they work in teams, engage with professional development and support the rights, diversity and equality of children and young people.

There are also a range of optional units to choose from that you will be able to discuss with your tutor.

What could I do when I have finished this course?

You may gain employment within a relevant sector and/or decide to progress into higher education. You will also be given information and guidance to continue onto other courses. Potential job roles/careers could include: manager or team leader.

Where and when will I learn?

During the course you will learn from your own home, have access to your Equal portfolio online and have support from a specialist tutor. You will also be supported within your workplace by your assessor on a one to one basis. Extra sessions within the training centre or via remote learning can be arranged. Your course will be 12 months in duration but can be completed sooner.

What should I bring with me?

Please bring your photo ID, National Insurance number and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

If you are eligible, and this is your first Level 3 course, you will be fully funded and the course will be free. If you do not met that eligibility requirement you must pay a course fee or apply for an adult learner loan. You will be given information at your interview on how to do this.

What shall I do next?

For further information please contact us using the information at the bottom of this page.

Who is this course for?

This course is for those who want to pursue a career in management or are already employed in the sector but would like to further their qualifications from level 2 to level 3.

For those that are not yet employed in the sector, you will gain valuable knowledge needed for the role. For those already employed in the sector you will further develop your skills and knowledge and take on additional responsibilities.

What entry requirements do I need to start the course?

To be aged 19 and to have or be working towards maths and English grade 4 or above or Functional Skills level 2.

Must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

Must complete a full enhanced DBS and references.

If you are not already employed in the sector you will need to secure a volunteer placement within an appropriate setting.

You will also need to complete an application form and attend an informal interview before an offer is given. 

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to understand techniques for planning, organising and allocating work. They will develop their knowledge of conflict, performance and stress management in the workplace and build their confidence as they learn how to motivate and manage a team effectively.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role.

What will the course cover?

This qualification provides learners with an in-depth understanding of the knowledge and skills needed for managing and supervising a team. This qualification is split into 10 units:

  • Unit 1: Solving problems and making decisions
  • Unit 2: Planning and allocating work
  • Unit 3: Understanding conflict management in the workplace
  • Unit 4: Understanding stress management in the workplace
  • Unit 5: Understanding discipline in the workplace
  • Unit 6: Understanding the induction of new staff in the workplace
  • Unit 7: Understanding performance management
  • Unit 8: Understanding organising and delegating in the workplace
  • Unit 9: Leading and motivating a team effectively
  • Unit 10: Understanding leadership

What could I do when I have finished this course?

You may gain employment within a relevant sector and/or decide to progress into higher education. You will also be given information and guidance to continue onto other courses. Potential job roles/careers could include: manager or team leader.

Where and when will I learn?

During the course you will learn from your own home, have access to your Equal portfolio online and have support from a specialist tutor. You will also be supported within your workplace by your assessor on a one to one basis. Extra sessions within the training centre or via remote learning can be arranged. Your course will be 12 months in duration but can be completed sooner.

What should I bring with me?

Please bring your photo ID, National Insurance number and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

If you are eligible, and this is your first Level 3 course, you will be fully funded and the course will be free. If you do not met that eligibility requirement you must pay a course fee or apply for an adult learner loan. You will be given information at your interview on how to do this.

What shall I do next?

For further information please contact us using the information at the bottom of this page.

Who is this course for?

This course is for those who are looking to work with children and young people, for anyone who works or wants to work at a supervisory level in the children and young people’s workforce

For those that are not yet employed in the sector, you will gain valuable knowledge needed for the role. For those already employed in the sector you will further develop your skills and knowledge and take on additional responsibilities.

What entry requirements do I need to start the course?

To be aged 19 and to have or be working towards maths and English grade 4 or above or Functional Skills level 2.

Must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

Must complete a full enhanced DBS and references.

If you are not already employed in the sector you will need to secure a volunteer placement within an appropriate setting.

You will also need to complete an application form and attend an informal interview before an offer is given. 

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to gain the knowledge and skills needed to become a worker within children and young people services.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role.

What will the course cover?

This course will cover:

Promoting communication in health, social care or children’s and young people’s settings, equality and diversity in the setting, implementing duty of care, child and young person development, personal development, safeguarding, working together and supporting positive outcomes.

Along with further units, there are also a range of optional units to choose from that you will be able to discuss with your tutor.

What could I do when I have finished this course?

You may gain employment within a relevant sector and/or decide to progress into higher education. You will also be given information and guidance to continue onto other courses. Roles you may which to progress into could include: Supporting Teaching and Learning Workers - who visit families of pre-school children at home, Foster Carers, Children and Families Social Workers, Youth Worker, Community Care Officer, Professional Assistant, Family Centre Worker

Where and when will I learn?

During the course you will learn from your own home, have access to your Equal portfolio online and have support from a specialist tutor. You will also be supported within your workplace by your assessor on a one to one basis. Extra sessions within the training centre or via remote learning can be arranged. Your course will be 12 months in duration but can be completed sooner.

What should I bring with me?

Please bring your photo ID, National Insurance number and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

If you are eligible, and this is your first Level 3 course, you will be fully funded and the course will be free. If you do not met that eligibility requirement you must pay a course fee or apply for an adult learner loan. You will be given information at your interview on how to do this.

What shall I do next?

For further information please contact us using the information at the bottom of this page.

Who is this course for?

This course is for those who want to pursue a career in the health and social care sector or are already employed in the sector but would like to further their qualifications from level 2 to level 3, or from level 3 to level 4.

For those who are not yet employed in the sector, you will gain valuable experience whilst you volunteer in a relevant HSC role. For those already employed in the sector you will further develop your skills and knowledge and take on additional responsibilities.

For those who want to complete level 4, you must already have a recognised qualification and a job in the HSC sector.

What entry requirements do I need to start the course?

To be aged 19+ in order to qualify for the advanced learner loan and to have or be working towards maths and English grade 4 or above or Functional Skills level 2.

Must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

Must complete a full enhanced DBS and references.

If you are not already employed in the sector you will need to secure a volunteer placement within an appropriate healthcare setting.

You will also need to complete an application form and attend an informal interview before an offer is given. 

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area.

The curriculum is planned and sequenced to enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions.

As an Adult Care Diploma learner you will need to be able to demonstrate appropriate competencies and knowledge, while understanding how this reflects the needs of the local, regional and national economy.

What will the course cover?

NCFE CACHE Level 4 Diploma In Adult Care

This qualification provides learners with an in-depth understanding of the knowledge and skills needed when working directly with individuals in a health and social care setting. This qualification consists of 12 mandatory units and a choice of optional units that reflect the job role and sector the learner is working in.

Following are an example of some commonly chosen optional units:

  • Advocacy in adult care
  • Lead practice in providing information, advice and guidance
  • Promote nutrition and hydration in adult care settings
  • Support individuals to access and use services and facilities
  • Undertake research in adult care
  • Mentoring in adult social care
  • Manage resources in adult care

What could I do when I have finished the course?

You may gain employment within a relevant sector and/or decide to progress into higher education. You will also be given information and guidance to continue onto other courses.

On completion of the level 3 adult care diploma, learners can progress into employment in residential or nursing homes, domiciliary care, day centres or some clinical healthcare settings within job roles such as:

  • Senior care assistant
  • Lead support worker
  • Lead personal assistant
  • Team leader
  • Reablement support worker
  • Assessor/trainer

The level 4 adult care diploma will enable learners to progress into employment in settings such as residential or nursing homes, domiciliary care, day centres, an individual’s own home or some clinical healthcare settings in roles such as:

  • Community Care/Support Officer
  • Social Care Assessor
  • Care Assessment Officer
  • Social Services Officer
  • Brokerage Worker
  • Rehabilitation and Reablement Assistant
  • Independence Support Assistant
  • Reablement Support Workers/Officer
  • Telecare Assistant
  • Assistive Technology Co-ordinator/Officer.

 

Where and when will I learn?

During the course you will be expected to work on your e-portfolio in your own time. You will also be supported within your workplace by your assessor on a one to one basis. Extra sessions within the training centre or via remote learning can be arranged. Your course will be 12 months in duration but can be completed sooner.

What should I bring with me?

Please bring your photo ID, National Insurance number and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

You must pay a course fee or apply for an adult learner loan. You will be given information at your interview on how to do this.

What shall I do next?

For further information please contact us using the information at the bottom of this page.

Course Fee

Level 3: Level 3 Diplomas are free if it is your first Level 3 Diploma. If it is not your first Level 3 Diploma, you will need to pay a course fee or you will need to apply for a 24+ Advanced Learning Loan which will be discussed at the enrolment stage. For further information please contact us.

Level 4: You will need to pay a course fee or you will need to apply for a 24+ Advanced Learning Loan. For further information please contact us

Apply

To apply please contact us or you can complete the Diploma Referral Form [word document].

Level 3 Certificates


Level 3 certificates are available to those aged 19+ and looking to progress within the workplace or upskill to find employment. Click each course title to find out more!

Course Fee

Level 3 certificates are free if it is your first Level 3 certificate. If it is not your first Level 3 certificate, you will need to pay a course fee or you will need to apply for a 24+ Advanced Learning Loan. For further information please contact us.

Apply

To apply please contact us.

Contact


For further information about Level 1 and 2 Diplomas please contact:

For further information about Level 3 and 4 Diplomas and Level 3 Certificates, please contact:

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Case Study - Clare Hardie


I started as a Support Worker in 2010. My employer put me through my L2 Adult Social Care Qualification. I was quickly promoted to a keyworker / senior support worker. I stayed with this company for 7 years but found there was no real opportunity for me to excel or be promoted further so I started to seek out a new employer that would encourage my development and sought out opportunity to achieve my L3 Adult Care Qualification.

I enjoyed the support worker role, but I knew I wanted to do more. I knew I did not want to be a service manager so was unsure with the L3 what other opportunities it could give me. I was concerned that I would have to apply for an advanced student learner loan to cover the costs and that paying this back would be arduous.

I did not enjoy school and so did not do well in my GCSEs. I decided to do my Maths and English qualifications with the Learning & Skills Service first. Although apprehensive due to my Dyslexia, Dyscalculia, and returning to these subjects again in my mid-30s, I was encouraged by tutors and supported at every stage. I enjoyed learning and meeting people from all different backgrounds and ages.

When I had my Maths and English, I knew I had to keep going to further myself and met with Michaela Peacock. We spoke about my history and that I knew I wanted to do more than Support Work. Michaela helped me to be sure that holding my L3 Adult Care Diploma would allow me to look at other areas of care work such as Advocacy and Counselling, not just continuing into Management.

I found that I enjoy learning now and I have continued to seek out other training courses with Learning & Skills and other providers. I found that the doubts I once had in myself have since almost gone. I found that attending the centre at least once a week helped me to stay on track and get through the course.

I cannot thank Michaela Peacock enough for all the kindness, understanding, reassurance, support and laughs to help get me through the course. Michaela was always professional, approachable and went above and beyond to advise me where to look or what I needed to do to meet the criteria to achieve my goal. I now have now career goals and am working towards them with a more positive frame of mind.

If I had not participated in the course, I know I would have either stayed as a support worker or reached burn out and have left the care sector completely. I would likely have returned to previous occupations in the leisure sector.

Following my course, I have recently started my L3 Education and Training Diploma. This will qualify me to progress in teaching/training roles in a wide range of organisations. Due to my work in Care I intend to deliver training to others and work as an assessor and eventually achieve my L5 EAT and teach Adult Care.

Learning & Skills has helped me a lot. I will continue to access the courses to help me to continue onwards. Michaela, my tutor, is still there with advice if I have the odd question. Michaela had every faith in me even when I was stressed working, trying to do the course and keep focused. Michaela is the tutor I wish I had years ago but I'm so glad she was and still is there. Thank you.