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Parents and Carers

Xbox consoles

How to set up child account and parental controls on all Xbox consoles [external link].

The Xbox app [external link] lets you control your child’s Xbox via your own mobile phone. You can set time limits and set age restrictions.

PlayStation consoles

Information on how to set parental controls on PlayStation consoles [external link]

Nintendo Switch

Follow the link and download the Nintendo Switch parental control app [external link].

You can set time limits and age restrictions using your own mobile phone.

General guidance

Our personal favourite site for setting parental controls on all things tech related.

Internet Matters website [external link].

You can also use our email address and contact us direct as professionals or share with parents and carers at [email protected].

Online Safety Lessons

Thinkuknow [external link] Activity pack for children to do whilst at home.

They have packs for primary and secondary aged children around online safety.

Childnet also have several resources available to use for children and young people aged between 3 and 18

NSPCC and O2

The NSPCC and O2 have lots of information available around keeping your child safe online.

We have or own list of popular games and apps that we know children are using in Darlington.

To get more information about the apps, their age ratings, what DISP thinks about them, please visit the Apps and Games section on our website.

We also recommend people to download the PEGI age rating app, available in all the app stores.

The app provides excellent information on video game age ratings. For more information please see further down the page.

Family media plan

Creating a family media plan allows your family to look at how modern media and technology can work best for you.

By working together as a family you get to set the rules, to create the goals and aims around the use of all the devices within your home.

You also get to set and agree the important times when everyone can stop, switch off and take a break from their screens and devices.

Creating a Family Media Plan is also a great place to start conversations with your family about the risks they face online.

Family Media Use Plan [pdf document]


Completed Family Media Use Plan

PEGI Ratings App

PEGI (Pan European Games Information) the organisation that give games their age ratings, has released an app.

The app allows you to search up individual games or search by genre, platform or age rating.

They provide information and guidance about how they have rated each game.

The app also has information and guides to set up parental controls on various devices.

The app is available on both the Android and Apple app stores or can be downloaded by visiting the PEGI Website [external link]


DISP recommends the PEGI app for it's up to date information on video game ratings and easy to follow guides on setting up parental controls.

Using the PEGI app will allow you to stay one step ahead and make an informed choice on the game your child is asking for.

Helping you to make the decision if it's appropriate or not.

The app even suggests alternative games that are more suitable for your child to play.

New Technology and Devices

When giving young people new games, we encourage parents/carers to research them first and decide whether they are suitable.

We also encouraged them to set up new devices properly before giving them to their child.

Doing this in advance will ensure that a child account is made and parental controls are already set up, allowing your child to get straight on.

Install our web app.