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Covid-19 vaccine information

Vaccine information for Darlington residents

If you are a Darlington resident, find out what you need to know about the COVID-19 vaccination programme including how you will know when it's your turn, where to go, and why it's important.

Please note: Darlington Borough Council is not responsible for the vaccine programme in Darlington. You will be contacted by the NHS to book an appointment.

We all have an important part to play to help the NHS deliver their vaccine delivery plan:

  • Please do not contact the NHS to seek a vaccine, the NHS will contact you.
  • When you are contacted, please book and attend your appointment(s);
  • Turn up to your appointment on time, do not arrive early or late as the vaccination centres cannot accommodate you.
  • Regardless of whether or not you have been vaccinated, you must continue to follow the Government advice around COVID-19 restrictions. Find out what you can and can’t do.

For the latest information about the vaccine go to the NHS website [external link].

You can now book an appointment via the national Covid-19 vaccination booking system and attend the Large Vaccination Centre at the Darlington Arena.

People without an appointment will not be seen.

Darlington Arena Covid-19 Vaccination Centre - Patient walk-through

If you have booked your appointment at Darlington’s mass Covid-19 vaccination centre

Arrive only a few minutes before your appointment time. This helps to ensure a steady flow of appointments through the vaccination centre. You can enter the car park no more than 30 minutes before your appointment time.

Please wear short sleeves, so we can vaccinate you easily.

You are welcome to bring a carer if you need assistance. The vaccination centre is fully accessible and wheelchairs are available on site but are limited so please speak to staff when you arrive.

In line with Government guidance, social distancing measures are in place at the vaccination centre. You must wear a mask, stay one metre away from other people, and clean your hands when you enter the building.

Our friendly staff will help you when you arrive and show you the way.

Getting to Darlington’s mass Covid-19 vaccination centre

We understand that some people will need some support to park, get lifts to and from the Darlington Arena and wait to collect people as they receive their vaccinations. Please find some details below that we have put together to help you as you arrive and leave for your COVID-19 vaccination.

Free On-Site Parking for those attending the Darlington Arena for their NHS Covid-19 Vaccination

The Darlington Arena will be making more than 700 car parking spaces available for people attending the NHS COVID-19 Vaccination Centre, located in Car Park A. This is the best option for parking if you are driving yourself to your vaccination appointment.

How will this work?

On-site parking at the Darlington Arena is free of charge for those attending their NHS Covid-19 Vaccination. Please enter the site via the marked entrance and park within Car Park A in the designated spaces.

How many spaces will there be?

The Darlington Arena have made over 700 spaces available for those attending their NHS Covid-19 Vaccination. Parking for NHS staff and volunteers will be located in the stadium’s East Car Park.

Need to be dropped off by someone else who will wait nearby whilst you get your vaccination?

From Monday 1st March you can be dropped off in Car Park A for your driver to wait whilst you get your vaccination.

Here’s a map of the parking plan at the Darlington Arena:

Darlington-Arena-Vaccination-Centre-PARKING [PDF]

Please note any taxis should drop passengers off at the designated taxi point, before leaving via the marked exit route.

If you are a blue badge holder

There are limited accessible bays on the site for blue badge holders. You can enter the Darlington Arena via the marked entrance and proceed to the marked accessible bays. Please note these bays are for blue badge holders only. Please display your badge clearly.

Prefer to get a taxi home?

Should you wish to be picked up by taxi, please note we do not have telephone services operating within the centre and you should contact 1AB Taxis directly by calling 01325 282828 and request a pick up at the marked taxi point.

Please note we are aware that some taxi companies are offering free taxis and subsidised rates and we would strongly advise you to fully review all Terms and Conditions of these offers.

Getting to the centre by public transport

The nearest bus stops are called ‘Brankin Drive’ and are located on Brankin Road, 270m from the main access into the Arena. This is on average a 4 minute walk.

The Brankin Drive bus stops are served by services 13A and 13B – 13B being the most direct/quickest from town and the 13A being the most direct/quickest to town. Both services operate every 30 minutes, so 4 journeys per hour.

13A Timetable [external link]

13B Timetable [external link]

In addition those residents in the Tees Valley that are eligible for the TeesFlex service operated by Stagecoach are able to book this service to access the Arena site for a vaccination appointment.

TeesFlex service information [external link]

For the most up to date information on the vaccination centre, please visit the Darlington Arena website [external link].

Here are some FAQs to help you get the information you need to know about the biggest vaccination programme in history.

When will I get the COVID-19 vaccine?

The NHS has a clear vaccine delivery plan and will contact you when it's your turn to get the vaccine as quickly and easily as possible.

The Government will continue to follow the scientific advice and vaccinate those most at risk first, and those who work closest with them - care home residents and staff, followed by people over 80 and health and social care workers, then other people in order of age and risk. You can find the full prioritisation list here.

Do not contact the NHS first, they will contact you.

How might I be contacted to get my vaccination?

  1. Local hospital services - you might be contacted either to have the vaccine as an inpatient or at an outpatient appointment.
  2. Local GP services - practices in your area are working together to contact and offer the vaccine to as many people as possible. This may be at a different surgery than you usually go to, or at a venue that has been set up specially to deliver vaccines.
  3. Through your care home - GPs and their teams are also arranging to vaccinate care home residents directly, in their homes.

Where do I go to get my vaccine when I’m contacted?

Hundreds of local vaccination services run by family doctors and their teams have opened across the UK, as well as specific vaccination centres.

You will be given information by the NHS about where you need to go for your vaccination appointment(s) when contacted. If the option given is not suitable, you can request for a more local centre for your appointment.

I’ve contacted the national booking service but I can’t travel to one of the locations that are available, what should I do?

More locations will become available in the coming weeks so you could try again later.

Alternatively, you can choose to wait until your local GP service invites you for the vaccine.

Do I have to have the COVID-19 vaccine even though I've already had COVID-19?

An effective vaccine is the best way to protect people from COVID-19, reduce hospitalisations and save lives. Vaccines are the only way to eradicate disease.

People that have already had COVID-19 should still get vaccinated. It is still just as important for those who have already had COVID-19 as it is for those who haven’t. 

Is the COVID-19 vaccine compulsory?

There are no plans to make the COVID-19 vaccine compulsory.

In England, the COVID-19 vaccines will only be available via the NHS. You can be contacted by the NHS, your employer, a GP surgery or pharmacy local to you, to receive your vaccine.

Remember, the vaccine is free of charge. At no point will you be asked to pay.

The NHS will never ask you for your bank account or card details.

The NHS will never ask you for your PIN or banking password.

The NHS will never arrive unannounced at your home to administer the vaccine.

The NHS will never ask you to prove your identity by sending copies of personal documents such as your passport, driving licence, bills or pay slips.

Got a question?

If you have more questions about the COVID-19 vaccination programme you can find more information on the NHS website or by contacting your local Primary Care Network or your local Healthwatch.