Covid-19 vaccine information
Vaccine information for Darlington residents
If you are a Darlington resident, find out what you need to know about the COVID-19 vaccination programme including how you will know when it's your turn, where to go, and why it's important.
Please note: Darlington Borough Council is not responsible for the vaccine programme in Darlington. You will be contacted by the NHS to book an appointment or alternatively, you can visit a pop-up or walk-in clinic managed by the NHS.
We all have an important part to play to help the NHS deliver their COVID vaccination programme:
- Anyone over the age of 16 is eligible to book their own COVID vaccination online or by phoning 119.
- Please book and attend your appointment(s) or alternatively, attend a local walk-in clinic.
- If you have booked an appointment, please turn up to your appointment on time, do not arrive early or late as the vaccination centres cannot accommodate you.
Vaccination programme for 12-15 year olds
As of Monday 13 September 2021, children aged 12-15 will also be offered one COVID vaccination. For the latest information about the programme, including on eligibility and consent, please visit our children's vaccination programme page.
The booster programme will also start in September 2021. To find out more about boosters, eligibility and where you can get them in Darlington, please visit the Darlington Primary Care Network website[external link].
This year, eligible residents for the COVID booster and flu vaccinations who are registered with a GP in Darlington will be offered an appointment at the new vaccination hub at The Old Exchange.
The full address for the vaccination hub is: Barnard Street, Darlington DL3 7DR
Once you have booked an appointment at the hub with the Darlington Primary Care Network (PCN) you must attend your appointment as close to your given time as possible.
Arrive only a few minutes before your appointment time. This helps to ensure a steady flow of appointments through the vaccination hub.
Please wear short sleeves, so we can vaccinate you easily.
You are welcome to bring a carer if you need assistance. The vaccination hub is fully accessible and wheelchairs are available on site but are limited so please speak to staff when you arrive.
The Old Exchange is an NHS building located on Barnard Street (just of Duke Street) next to Winston Street West car park and behind Bondgate Methodist Church.
A member of staff will be on hand to advise the correct area for you to go.
Map of Bus Stops and Walking Routes [pdf document]
If arriving by public transport
To plan your journey to The Old Exchange using public transport, please visit travelinenortheast.info [external link] or call Traveline on 0871 200 2233, 7.00am and 10.00pm, 7 days a week (Calls cost 12p per minute plus any charges your network provider makes).
From town centre bus stops
From town centre bus stops, head towards High Row and then towards Skinnergate using Post House Wynd. At the end of Post House Wynd turn right onto Skinnergate then left onto Duke Street (at Frasers Public House). Walk down Duke Street and take the second right (at the Duke Bombay Cafe) on to Barnard Street. The Old Exchange building is located at the north end of Barnard Street.
From Woodland Road (use Maude Street) bus stops
From Woodland Road (Maude Street) bus stops head along Portland Place onto Larchfield Street. The Old Exchange building is located on the east side of Larchfield Street approximately half way down.
From Coniscliffe Road (Larchfield House) bus stop
From Coniscliffe Road bus stop head across Coniscliffe Road and up Larchfield Street towards Duke Street. At Duke Street turn right towards the town centre and then take the next left (at the Duke Bombay Cafe) onto Barnard Street. The Old Exchange building is located at the north end of Barnard Street.
If arriving by car
The Old Exchange is easily accessible by car as there are three car parks nearby accessed off Barnard street and Winston Street with on street parking available as well as other Town Centre car parks in the centre of Darlington. For satnav's set the postcode to DL3 7DR.
Town Centre Car Parks [map and pdf document]
A member of staff will be on hand to advise the correct area for you to park.
You can now book an appointment via the national Covid-19 vaccination booking system and attend the Large Vaccination Centre at the Darlington Arena.
People without an appointment will not be seen.
Darlington Arena Covid-19 Vaccination Centre - Patient walk-through
If you have booked your appointment at Darlington’s mass Covid-19 vaccination centre
Arrive only a few minutes before your appointment time. This helps to ensure a steady flow of appointments through the vaccination centre. You can enter the car park no more than 30 minutes before your appointment time.
Please wear short sleeves, so we can vaccinate you easily.
You are welcome to bring a carer if you need assistance. The vaccination centre is fully accessible and wheelchairs are available on site but are limited so please speak to staff when you arrive.
In line with Government guidance, social distancing measures are in place at the vaccination centre. You must wear a mask, stay one metre away from other people, and clean your hands when you enter the building.
Our friendly staff will help you when you arrive and show you the way.
Getting to Darlington’s mass Covid-19 vaccination centre
We understand that some people will need some support to park, get lifts to and from the Darlington Arena and wait to collect people as they receive their vaccinations. Please find some details below that we have put together to help you as you arrive and leave for your COVID-19 vaccination.
Free On-Site Parking for those attending the Darlington Arena for their NHS Covid-19 Vaccination
The Darlington Arena will be making more than 700 car parking spaces available for people attending the NHS COVID-19 Vaccination Centre, located in Car Park A. This is the best option for parking if you are driving yourself to your vaccination appointment.
How will this work?
On-site parking at the Darlington Arena is free of charge for those attending their NHS Covid-19 Vaccination. Please enter the site via the marked entrance and park within Car Park A in the designated spaces.
How many spaces will there be?
The Darlington Arena have made over 700 spaces available for those attending their NHS Covid-19 Vaccination. Parking for NHS staff and volunteers will be located in the stadium’s East Car Park.
Need to be dropped off by someone else who will wait nearby whilst you get your vaccination?
From Monday 1st March you can be dropped off in Car Park A for your driver to wait whilst you get your vaccination.
Here’s a map of the parking plan at the Darlington Arena:
Please note any taxis should drop passengers off at the designated taxi point, before leaving via the marked exit route.
If you are a blue badge holder
There are limited accessible bays on the site for blue badge holders. You can enter the Darlington Arena via the marked entrance and proceed to the marked accessible bays. Please note these bays are for blue badge holders only. Please display your badge clearly.
Prefer to get a taxi home?
Should you wish to be picked up by taxi, please note we do not have telephone services operating within the centre and you should contact 1AB Taxis directly by calling 01325 282828 and request a pick up at the marked taxi point.
Please note we are aware that some taxi companies are offering free taxis and subsidised rates and we would strongly advise you to fully review all Terms and Conditions of these offers.
Getting to the centre by public transport
The nearest bus stops are called ‘Brankin Drive’ and are located on Brankin Road, 270m from the main access into the Arena. This is on average a 4 minute walk.
The Brankin Drive bus stops are served by services 13A and 13B – 13B being the most direct/quickest from town and the 13A being the most direct/quickest to town. Both services operate every 30 minutes, so 4 journeys per hour.
13A Timetable [external link]
13B Timetable [external link]
In addition those residents in the Tees Valley that are eligible for the TeesFlex service operated by Stagecoach are able to book this service to access the Arena site for a vaccination appointment.
TeesFlex service information [external link]
For the most up to date information on the vaccination centre, please visit the Darlington Arena website [external link].
Here are some FAQs to help you get the information you need to know about the biggest vaccination programme in history.
When will I get the COVID-19 vaccine?
Everyone over the age of 16 can now book their COVID-19 vaccine by phoning 119 or visiting the national NHS booking website.
Alternatively, anyone over the age of 16 can attend a local walk-in clinic.
Children aged 12-15 are now also eligible to get the COVID vaccination.
Where can I go to get my vaccine?
Hundreds of local vaccination services run by family doctors and their teams have opened across the UK, as well as specific vaccination centres.
In Darlington, this includes:
The Darlington Arena Vaccination Centre
Firthmoor Community Centre
As well as local pop-up and walk-in vaccination clinics.
Do I have to have the COVID-19 vaccine even though I've already had COVID-19?
An effective vaccine is the best way to protect people from COVID-19, reduce hospitalisations and save lives. Vaccines are the only way to eradicate disease.
People that have already had COVID-19 should still get vaccinated. It is still just as important for those who have already had COVID-19 as it is for those who haven’t.
Is the COVID-19 vaccine compulsory?
There are no plans to make the COVID-19 vaccine compulsory for the general public. However, some people may be required to have the vaccination for their jobs - for example, care home workers, inline with the latest government guidance.
In England, the COVID-19 vaccines will only be available via the NHS. You can be contacted by the NHS, your employer, a GP surgery or pharmacy local to you, to receive your vaccine.
Remember, the vaccine is free of charge. At no point will you be asked to pay.
The NHS will never ask you for your bank account or card details.
The NHS will never ask you for your PIN or banking password.
The NHS will never arrive unannounced at your home to administer the vaccine.
The NHS will never ask you to prove your identity by sending copies of personal documents such as your passport, driving licence, bills or pay slips.
Got a question?
If you have more questions about the COVID-19 vaccination programme you can find more information on the NHS website or by contacting your local Primary Care Network or your local Healthwatch.