Housing Connect
Housing Connect is a free magazine delivered to all of our tenants approximately three to four times per year. It is full of lots of great things to read and you will get loads of information about:
- Your housing service
- Money saving ideas
- Local events and good news stories
- Important updates
- Meeting your housing staff.
We hope you enjoy it and find the information useful. If you have any suggestions on what you would like to see in future editions, or you have any information to share with council tenants, please let us know.
You can contact the customer engagement team by:
Email: [email protected]
Phone: 01325 405333 and press option 7
Writing to:
Housing Services – Customer Engagement
Town Hall
Feethams
Darlington
DL1 5QT
Audio version
Housing Connect November edition 2024 part 1
Housing Connect November edition 2024 part 2
Housing Connect November edition 2024 part 3
Housing Connect November edition 2024 part 4
Past PDF editions
- Housing Connect May 2024 [pdf document]
- Housing Connect February 2024 [pdf document]
- Housing Connect August 2023 [pdf document]
- Housing Connect August 2022 [pdf document]
- Housing Connect March 2022 [pdf document]
- Housing Connect August 2021 [pdf document]
- Housing Connect December 2019 [pdf document]
- Housing Connect May 2019 [pdf document]
- Housing Connect February 2019 [pdf document]
- Housing Connect November 2018 [pdf document]
- Housing Connect August 2018 [pdf document]
How to contact us
There are several ways you can contact us:
- Using your Darlington Home Online account. Register for a Darlington Home Online account[external link] orlog in to your account[external link]. More information on your Darlington Home Online account.
- Emailing [email protected]
- Calling us on 01325 405333
Any emergency repairs can be reported to 01325 405333 24/7 365 days a year.
What if I am not satisfied with the response?
We hope that we can work together with our residents and listen to their voices and resolve any problems, but if you are unhappy with the response from the Housing team we have a complaints procedure you can follow and you can contact our Complaints Team by:
- using their online complaints form
- emailing: [email protected]
- calling the Complaints team on 01325 406777