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Documents in other languages

We have translated a selection of our policies and documents into other languages.  If you would like to see one of our documents translated into a language that is not available on this page, please contact us about your request.

Housing Management Policy 2022-2026

Anti-Social Behaviour Policy 2022-2026

Housing Services fire and fire door safety 2024

Housing Services Domestic Abuse Policy 2024-2029

Domestic Abuse Support Information leaflet

 

Housing Services Allocation Policy 2023-2028

Housing Services damp, mould and condensation policy 2023-2027

Condensation leaflet

 

How to contact us

There are several ways you can contact us:

Any emergency repairs can be reported to 01325 405333 24/7 365 days a year.

What if I am not satisfied with the response?

We hope that we can work together with our residents and listen to their voices and resolve any problems, but if you are unhappy with the response from the Housing team we have a complaints procedure you can follow and you can contact our Complaints Team by:

Install our web app.