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Our Service Standards

Our Service Standards tell you what you can expect from us. For example, the Void Lettable Standard sets out what condition a home should be in when someone new moves in or the Anti-Social Behaviour Service Standard sets out what service you can expect from us if you report ASB to us.

All our Service Standards have been approved by our Tenants Panel.

Our corporate Customer Services Standards [opens in another tab] explains what you can expect from us when you contact any department within the Council.

A full list of Housing Service Standards is below:

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