Housing Plus

The Housing Plus logo

If you are worried about managing your tenancy our Housing Plus service may be able to help you.

What Housing Plus can do?

  • It can help you maintain your tenancy in a number of ways. For example:
  • Making sure you can afford to take on a tenancy
  • Helping you to claim housing benefits and refer you to the council’s Money Advice team if you need more help
  • Help with budgeting
  • Help you with advice on how to set up your new home
  • Advise you on getting your gas, electric and water connected and how to pay
  • Help to set up a bank account and how to pay your rent
  • Provide advice on how to look after your property
  • Deal with problems you may have with neighbours or the area you live in
  • Help with accessing other services
  • Help if you are having difficulties managing your tenancy

A photo of the Housing Plus team

Who can apply?

This service is available to new and existing Council tenants:

New Tenants - we will ask you to complete a brief form when you sign up for your tenancy or you can tell us you need help when an offer of a tenancy is made

Existing Tenants - you can contact us through your local housing officer or contact us on the number below

Is there a charge?

There is a charge but if you receive Housing Benefit the cost is eligible for Housing Benefit. We will check this for you

Contact details:

Phone: 01325 405333
Email: [email protected]

If you are an existing tenant you can speak to your local Housing Officer

Housing Plus leaflet [pdf document]