Housing Plus

The Housing Plus logo

If you are worried about managing your tenancy our Housing Plus service may be able to help you.

What Housing Plus can do?

It can help you maintain your tenancy in a number of ways. For example:

  • Making sure you can afford to take on a tenancy
  • Helping you to claim housing benefits and refer you to the council’s Tenancy Sustainment team if you need more help
  • Help with budgeting
  • Offer advice on how to set up your new home
  • Advise you on getting your gas, electric and water connected and how to pay
  • Help to set up a bank account and how to pay your rent
  • Provide advice on how to look after your property
  • Deal with problems you may have with neighbours or the area you live in
  • Assist with accessing other services
  • Assist and advise if you are having difficulties managing your tenancy

The overall aim will be for the tenant to maintain a stable tenancy on a long term basis

Housing plus team

Who can apply?

This service is available to new and existing Council tenants:

New Tenants - we will ask you to complete a brief form when you sign up for your tenancy or you can tell us you need help when an offer of a tenancy is made

Existing Tenants - you can contact us through your local housing officer or contact us on the number below

Is there a charge?

There is a charge but if you receive Housing Benefit the cost is eligible for Housing Benefit. We will check this for you

Contact details:

Phone: 01325 405333
Email: [email protected]

If you are an existing tenant you can speak to your local Housing Officer

Housing Plus leaflet [pdf document]