If you are worried about managing your tenancy our Housing Plus service may be able to help you.
What Housing Plus can do?
It can help you maintain your tenancy in a number of ways. For example:
- Helping you to claim housing benefits and refer you to the council’s Tenancy Sustainment team if you need more help
- Help with budgeting
- Help to set up a bank account and how to pay your rent
- Provide advice on how to look after your property
- Deal with problems you may have with neighbours or the area you live in
- Assist with accessing other services
- Assist and advise if you are having difficulties managing your tenancy
The overall aim will be for the tenant to maintain a stable tenancy on a long term basis
What do our tenants think of the service?
'The Housing Plus service has been excellent and I could not have achieved with managing my tenancy without the help of Naomi'.Customer from North Road area.
'I am happy with the Housing Plus Service. I feel motivated by Housing Plus and feel proud of the progress I am making in my property. I enjoy Naomi visiting and having a chat. I would not be doing as much in my flat if it wasn’t for Housing Plus. It is an invaluable service for me. I hope to continue with the service and keeping up with my progress'.Customer from North Road area.
'Donna has helped me move to a smaller home which I can manage. If Housing Plus had not been in place I would have been evicted, I wouldn’t be where I am now if it wasn’t for Housing Plus. I find Donna pleasant, friendly and helpful'.
'I like the Housing Plus service. I like having 1 to 1 contact. My issues get solved quicker. Without Housing Plus i think i might have struggled to maintain my rent and have lost my tenancy. I have found the service invaluable, Naomi has been such a help'.Tenant from Branksome.
Who can apply?
This service is available to new and existing Council tenants:
we will ask you to complete a brief form when you sign up for your tenancy or you can tell us you need help when an offer of a tenancy is made
you can contact us through your local housing officer or contact us on the number below
Is there a charge?
There is a charge which may be covered by housing benefit if you are eligible.
Email: [email protected]
If you are an existing tenant you can speak to your Tenancy Housing Officer.
Housing Plus leaflet [pdf document]