Home maintenance guides
Home Maintenance Guides
Housing Services have recently made a series of videos to provide you with information on commonly asked questions about services in your home.
Introduction
Introduction to home maintenance guides at Darlington Borough Council.
How to manage your boiler
Guide to using your new Ideal Logic boiler.
How to deal with condensation
Guide to managing condensation and humidity levels within your home.
Electrical Distribution Board
Guide to managing tripped electrics and testing safety alarms
Fixtures & fittings
A guide on how to add fixtures and fittings in your home
How to set up the heating system
Guide to setting up your heating systems in your home
Can I use the loft space
Guidance on the use of loft spaces in your property
Gas, electric and water meters
Guide to using water stop taps and taking meter readings
What next?
If you still have questions, please contact our Housing Contact Team. See below.
If you like the videos we have created and want to see more on topics not listed we would love to hear your feedback.
How to contact us
There are several ways you can contact us:
- Use your Darlington Home Online account.
- Register for a Darlington Home Online account [external link] or log in to your account [external link].
- More information on your Darlington Home Online account.
- Email: [email protected]
- Tel: 01325 405333
Any emergency repairs can be reported to 01325 405333 24/7 365 days a year.
What if I am not satisfied with the response?
We aim to work closely with our residents, listen to their views and resolve any concerns.
If you are unhappy with the response from the Housing team you can make a complaint through the complaints procedure.
Contact the Complaints Team:
- Complete the online complaints form
- Email: [email protected]
- Tel: 01325 406777