Your tenancy
When you become one of our tenants, you’ll get a Tenancy Agreement [pdf document] that lists your rights and responsibilities as a Darlington Borough Council tenant.
Its important that you read and understand your responsibilities as our tenant, if you have any queries, you can email us at[email protected] and your Housing Management Officer will contact you back.
Generally as a tenant, we will expect you to:
- Pay your rent on time
- Tell us if your entitlement to housing or Council Tax benefit or Universal Credit has ended
- Respect your neighbours and your neighbourhood by living in your home quietly and harmoniously and looking after your home and garden
- Let us know if your circumstances change, for example if someone comes to live with you or moves out
- Let us in to carry out safety checks, inspections, improvement and any other required reasons
- Tell us if you're going to run a business from your home.
- Not take part in any anti-social behaviour or criminal activity such as playing loud music until late, doing DIY late at night, allowing your home to be used for selling or taking drugs or letting dogs bark for long periods of time
Discussing your tenancy
To protect you, we can only discuss your tenancy with you, unless we have your authorisation to speak to someone else who is acting on your behalf.
If you want us to speak to someone who will act on your behalf, please complete an access to personal information form [pdf document]. You can email [email protected] and request to send this via DocuSign to digitally sign. Alternatively send your completed form to us by:
- email at[email protected]
- hand it in at our customer services
- or post it to:
Housing Department
Darlington Borough Council
Town Hall, Feethams
Darlington
DL1 5QT