Cookie Consent by Cookie Consent by PrivacyPolicies.com Darlington Borough Council - Tees Valley Homefinder

The new way to access accommodation in Darlington

If you have recently registered for Homefinder please can you ensure you have selected your local authority in order for your account to be dealt with by the appropriate team.

To do this you will need to log into your account and select:

  • Profile & Household
  • application details
  • select Darlington from the drop down

Tees Valley Homefinder is now live!

Tees Valley Homefinder is the new and improved way to find a home in Darlington. It has been implemented alongside a new Common Allocation Policy.
 
Customers who had a Compass housing application will have been contacted. This is to ensure they are aware of the changes, if you have still not heard from us we will contact you shortly.
 
Please register a new account on the Tees Valley Homefinder websiteTees Valley Homefinder website[external link], this way you will be ready when we go live with property adverts.

If you are:

  • homeless
  • threatened with homelessness
  • experiencing domestic abuse
Please contact the local authority where you currently live. They will provide you with advice and support.
 
We understand you may have lots of questions, we have added some Frequently asked questions below. This provides information on why these changes are being made and what you need to do.

Frequently Asked Questions

Our Compass system is quite old and not always easy to use. We have listened to customer feedback and created Tees Valley Homefinder. This is a new customer friendly lettings platform that will make it much easier and quicker for you. On Tees Valley Homefinder you can manage your details and apply for a new home.

On Monday 9th August 2021 all properties available from Darlington Borough Council will be advertised on Tees Valley Homefinder.

Over the coming weeks we will be contacting ALL current Compass customers to explain what you need to do. We will write to you, so please check that your current contact details are correct on Compass.

We will contact all Band 4 applicants.

You don’t need to do anything right now. Please don’t worry we will contact you in the coming weeks to explain what you need to do and when.

Please log into Tees Valley Homefinder [external link] and register a new account. This way you will be ready when Tees Valley Homefinder goes live. We have prepared a guide [pdf document] to help you through the registration process. This will show you how to complete your profile to get the most out of the new site, click here for details.