Care services

Who is this Apprenticeship for?

This programme is designed for:

• Individuals beginning a career in adult social care
• Care assistants, support workers, or personal assistants looking to formalise their skills and gain a recognised qualification
• Those working in residential care, domiciliary care, day centres, or clinical healthcare support roles
• People passionate about supporting others to live independently, safely, and with dignity

This apprenticeship is suitable across a wide range of adult care settings, including local authority services, private care providers, NHS trusts, and voluntary sector organisations.

Are there any entry requirements?

For apprentices aged 16–18:
Applicants should provide evidence of GCSE grades 1/G or above in English and Maths (or equivalent). If these qualifications have not yet been achieved, support will be available throughout the apprenticeship to help learners meet the required standards.

For apprentices aged 19 and over:
While GCSEs in English and Maths at grade 1/G or above (or equivalent) are beneficial, they are not mandatory. Initial assessments may be used to identify any support needs.

Additional Requirements:
Employers may set their own entry criteria based on the specific demands of the role or sector.

What is the curriculum intent of this Apprenticeship?

The course curriculum is designed and delivered in a way that equips you with the skills, knowledge, and behaviours aligned with the needs of local and regional employers. It supports your achievement of relevant qualifications and prepares you for success in your chosen field.

The curriculum is thoughtfully structured and sequenced to build on your existing knowledge and experience, helping you acquire the new skills required to advance in your career, further training, education, or employment. It is also flexible and responsive, allowing for personalisation based on individual needs and current challenges in your role, which can be explored during workshop sessions.

As an apprentice, you will be expected to demonstrate both theoretical understanding and practical competence by the end of your training programme, showing how your learning contributes to the demands of the local, regional, and national economy.

What will the Apprenticeship cover?

Knowledge Areas

• Care Principles: Understanding duty of care, safeguarding, and person-centred approaches
• Health and Wellbeing: Supporting physical, emotional, and social wellbeing
• Communication: Effective verbal and non-verbal communication with individuals and teams
• Personal Development: Reflecting on practice and identifying areas for growth
• Equality and Inclusion: Promoting dignity, respect, and inclusive care
• Basic Health Support: Assisting with medication, nutrition, and mobility
• Professional Boundaries: Understanding roles, responsibilities, and limits

Skills Development

• Deliver care: Support individuals according to care plans, respecting dignity and promoting independence
• Communicate effectively: Use preferred communication methods, reduce barriers, and maintain confidentiality
• Safeguard individuals: Recognise and respond to abuse, unsafe practices, and safeguarding concerns
• Promote wellbeing: Encourage healthy eating, hygiene, and safe environments
• Work professionally: Collaborate with teams, maintain records, and reflect on personal development

Behaviours Expected

• Care:  Making a positive difference
• Compassion: Kindness and respect
• Courage: Speaking up and doing the right thing
• Communication: Building effective relationships
• Competence: Applying knowledge and skills
• Commitment: Improving care experiences

Additional Qualifications

• Complete the 15 standards of the Care Certificate
• The Level 2 Diploma in Adult Care will be delivered as part of this apprenticeship and must be successfully completed during the programme, unless the apprentice has already achieved it prior to enrolment

End Point Assessment Methods

This is the final assessment and includes a:

• Apprentice Showcase (Portfolio)
•  Professional Discussion
• Situational Judgement Test

Progression Routes

Apprentices can progress to:

Roles such as:

• Senior Care Worker
• Lead Adult Care Worker
• Healthcare Assistant

Higher-level qualifications:

•  Lead Adult Care Worker Level 3 Apprenticeship
•  Nursing Associate or Social Work Degree Apprenticeships

Professional recognition with organisations such as Skills for Care

Where and when will I learn?

This apprenticeship combines online learning with hands-on experience in the workplace. You’ll receive regular support from your tutor through scheduled meetings at your place of work, or remotely, ensuring your progress is closely guided and aligned with the apprenticeship requirements. Additionally, you may be invited to attend support sessions at our training centre located at Lingfield Way (DL1 4QZ) to further enhance your learning.

Your day-to-day responsibilities will serve as a foundation for applying new knowledge and developing practical skills in real care environments. Throughout the programme, your tutor will work with you to ensure your learning journey is tailored to your role and supports your achievement of the Adult Care Worker standard.

The programme typically takes 12–15 months to complete, depending on your working hours and prior experience.

What do I do next?

View our latest vacancies

Or you can:

Apply for this apprenticeship area to be entered into a 'pool of candidates' -when a relevant vacancy becomes available, we will contact you.

If you are already employed in this area and wish to join the apprenticeship training, or have identified an employer wishing to start you as an apprentice in this area, please contact us

Who is this Apprenticeship for?

This programme is designed for:

• People moving up in adult social care
• Experienced care staff wanting a formal qualification
• Workers in residential, domiciliary, day centres, or clinical support roles
• Those keen to lead and support others with dignity and independence

This apprenticeship is suitable across a wide range of adult care settings, including local authority services, private care providers, NHS trusts, and voluntary sector organisations.

Are there any entry requirements?

For apprentices aged 16–18:
Applicants should provide evidence of GCSE grades 4/C or above in English and Maths (or equivalent). If these qualifications have not yet been achieved, support will be available throughout the apprenticeship to help learners meet the required standards.

For apprentices aged 19 and over:
While GCSEs in English and Maths at grade 4/C or above (or equivalent) are beneficial, they are not mandatory. Initial assessments may be used to identify any support needs.

Additional Requirements:
Employers may set their own entry criteria based on the specific demands of the role or sector.

What is the curriculum intent of this Apprenticeship?

The course curriculum is designed and delivered in a way that equips you with the skills, knowledge, and behaviours aligned with the needs of local and regional employers. It supports your achievement of relevant qualifications and prepares you for success in your chosen field.

The curriculum is thoughtfully structured and sequenced to build on your existing knowledge and experience, helping you acquire the new skills required to advance in your career, further training, education, or employment. It is also flexible and responsive, allowing for personalisation based on individual needs and current challenges in your role, which can be explored during workshop sessions.

As an apprentice, you will be expected to demonstrate both theoretical understanding and practical competence by the end of your training programme, showing how your learning contributes to the demands of the local, regional, and national economy.

What will the Apprenticeship cover?

Knowledge Areas

• Care Leadership: Supervising care delivery, supporting autonomy, and ensuring quality standards
• Health and Wellbeing: Promoting safety, infection control, nutrition, and emotional support
• Safeguarding: Recognising abuse, whistleblowing, and resolving dilemmas between rights and safety
• Communication: Leading effective verbal and non-verbal communication, handling barriers, and maintaining confidentiality
• Equality and Inclusion: Championing dignity, diversity, and inclusive practices
• Professional Practice: Understanding roles, boundaries, and working with other professionals
• Development and Resilience: Reflecting on practice, managing stress, and supporting others’ growth

Skills Development

• Lead care delivery: Guide others in supporting individuals according to care plans
• Mentor and supervise: Support colleagues’ development and uphold standards
• Safeguard effectively: Respond to concerns, lead safe practices, and work with external agencies
• Promote wellbeing: Encourage healthy living, manage risks, and respond to health changes
• Communicate clearly: Use preferred methods, reduce barriers, and ensure accurate records
• Work professionally: Build partnerships, maintain boundaries, and improve through feedback

Behaviours Expected

• Care: Making a consistent, positive impact
• Compassion: Acting with kindness and empathy
• Courage: Speaking up and doing what’s right
• Communication: Building strong relationships and teams
• Competence: Applying skills to deliver high-quality care
• Commitment: Driving person-centred improvements

Additional Qualifications

• Complete the 15 standards of the Care Certificate
• The Level 3 Diploma in Adult Care will be delivered as part of this apprenticeship and must be successfully completed during the programme, unless the apprentice has already achieved it prior to enrolment

End Point Assessment

This is the final assessment and includes a:

• Apprentice Showcase (Portfolio)
• Professional Discussion
• Situational Judgement Test

Progression Routes

Apprentices can progress to:

Roles such as:

• Care Worker
• Care Supervisor
• Relief Team Leader
• Outreach Development Worker
• Social Services Officer
• Family Support Worker

Higher-level qualifications:

• Lead Practitioner in Adult Care Level 4 Apprenticeship
• Leader in Adult Care Level 5 Apprenticeship

Pursue diplomas or foundation degrees in health and social care, or work toward registration with professional bodies where applicable.

Where and when will I learn?

This apprenticeship combines online learning with hands-on experience in the workplace. You’ll receive regular support from your tutor through scheduled meetings at your place of work, or remotely, ensuring your progress is closely guided and aligned with the apprenticeship requirements. Additionally, you may be invited to attend support sessions at our training centre located at Lingfield Way (DL1 4QZ) to further enhance your learning.

Your day-to-day responsibilities will serve as a foundation for applying new knowledge and developing practical skills in real care environments. Throughout the programme, your tutor will work with you to ensure your learning journey is tailored to your role and supports your achievement of the Lead Adult Care Worker standard.

The programme typically takes 18 months to complete, depending on your working hours and prior experience.

What do I do next?

View our latest vacancies

Or you can:

Apply for this apprenticeship area to be entered into a 'pool of candidates' -when a relevant vacancy becomes available, we will contact you.

If you are already employed in this area and wish to join the apprenticeship training, or have identified an employer wishing to start you as an apprentice in this area, please contact us

Who is this Apprenticeship for?

This programme is designed for:

• School or college staff with pastoral or safeguarding responsibilities
• Support workers in health or social care
• Housing officers or community support workers
• Charity or voluntary sector staff working with vulnerable groups
• Sports or youth organisation staff with safeguarding duties

Are there any entry requirements?

For apprentices aged 16–18:
Applicants should provide evidence of GCSE grades 4/C or above in English and Maths (or equivalent). If these qualifications have not yet been achieved, support will be available throughout the apprenticeship to help learners meet the required standards.

For apprentices aged 19 and over:
While GCSEs in English and Maths at grade 4/C or above (or equivalent) are beneficial, they are not mandatory. Initial assessments may be used to identify any support needs.

Additional Requirements:
Employers may set their own entry criteria based on the specific demands of the role or sector.

What is the curriculum intent of this Apprenticeship?

The course curriculum is designed and delivered in a way that equips you with the skills, knowledge, and behaviours aligned with the needs of local and regional employers. It supports your achievement of relevant qualifications and prepares you for success in your chosen field.

The curriculum is thoughtfully structured and sequenced to build on your existing knowledge and experience, helping you acquire the new skills required to advance in your career, further training, education, or employment. It is also flexible and responsive, allowing for personalisation based on individual needs and current challenges in your role, which can be explored during workshop sessions.

As an apprentice, you will be expected to demonstrate both theoretical understanding and practical competence by the end of your training programme, showing how your learning contributes to the demands of the local, regional, and national economy.

What will the Apprenticeship cover?

Knowledge Areas

• Safeguarding: Legislation, procedures, and agency collaboration
• Health & Wellbeing: Person-centred care and external partnerships
• Communication: Effective strategies and secure information handling
• Equality & Inclusion: Dignity, diversity, and inclusive practice
• Professional Practice: Legal frameworks and risk management
• Development & Resilience: Reflective practice and mentoring

Skills Development

• Safeguard effectively: Apply safeguarding procedures and lead responses
• Promote wellbeing: Use holistic, person-centred approaches and work with partners to improve outcomes
• Communicate clearly: Model effective communication, address barriers, and provide meaningful information
• Support colleagues: Mentor and supervise others and foster a learning culture
• Lead safeguarding practice: Guide and assess safeguarding needs, implement and contribute to quality assurance
• Work professionally: Apply standards and codes and build partnerships

Behaviours Expected

• Treat people fairly and with dignity and respect
• Be caring and compassionate
• Show discretion and empathy whilst maintaining confidentiality
• Be adaptable and consistent
• Be self-aware, resilient and objective
• Show honesty and integrity
• Be professional and courteous

End Point Assessment Methods

This is the final assessment and includes a:

• Apprentice Showcase (Portfolio)
• Professional Discussion
• Presentation with questions

Progression Routes

Apprentices can progress to:

Roles such as:

• Safeguarding Coordinator
• Family Support Worker
• Early Help Practitioner
• Pastoral Support Lead
• Youth Justice Support Officer
• Community Safety Officer
• Education Welfare Officer

Higher-level qualifications:

• Level 4 Certificate in Working with Children, Young People and Families
• Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services
• Foundation Degree in Social Care, Youth Work, or Education Studies
• Degree-level qualifications in Social Work, Youth Justice, or Education Welfare

Where and when will I learn? 

This apprenticeship combines online learning with hands-on experience in the workplace. You’ll receive regular support from your tutor through scheduled meetings at your place of work, or remotely, ensuring your progress is closely guided and aligned with the apprenticeship requirements. Additionally, you may be invited to attend support sessions at our training centre located at Lingfield Way (DL1 4QZ) to further enhance your learning.

Your day-to-day responsibilities will serve as a foundation for applying new knowledge and developing practical skills in real care environments. Throughout the programme, your tutor will work with you to ensure your learning journey is tailored to your role and supports your achievement of the Safeguarding Support Officer standard.

The programme typically takes 18 months to complete, depending on your working hours and prior experience.

What do I do next?

View our latest vacancies

Or you can:

Apply for this apprenticeship area to be entered into a 'pool of candidates' -when a relevant vacancy becomes available, we will contact you.

If you are already employed in this area and wish to join the apprenticeship training, or have identified an employer wishing to start you as an apprentice in this area, please contact us

Who is this Apprenticeship for?

This programme is designed for:

• Lead teams of frontline carers supporting vulnerable adults with care needs
• Act as role models and mentors within their care setting
• Possess specialist knowledge in areas such as dementia, rehabilitation, telecare, or assistive technology
• Those who work in diverse settings, including residential or nursing homes, domiciliary care, day centres and some clinical healthcare environments

It also includes Lead Personal Assistants who may work directly for one individual in their home but operate at a senior level.

Are there any entry requirements?

For apprentices aged 16–18:
Applicants should provide evidence of GCSE grades 4/C or above in English and Maths (or equivalent). If these qualifications have not yet been achieved, support will be available throughout the apprenticeship to help learners meet the required standards.

For apprentices aged 19 and over:
While GCSEs in English and Maths at grade 4/C or above (or equivalent) are beneficial, they are not mandatory. Initial assessments may be used to identify any support needs.

Additional Requirements:
Employers may set their own entry criteria based on the specific demands of the role or sector.

What is the curriculum intent of this Apprenticeship?

The course curriculum is designed and delivered in a way that equips you with the skills, knowledge, and behaviours aligned with the needs of local and regional employers. It supports your achievement of relevant qualifications and prepares you for success in your chosen field.

The curriculum is thoughtfully structured and sequenced to build on your existing knowledge and experience, helping you acquire the new skills required to advance in your career, further training, education, or employment. It is also flexible and responsive, allowing for personalisation based on individual needs and current challenges in your role, which can be explored during workshop sessions.

As an apprentice, you will be expected to demonstrate both theoretical understanding and practical competence by the end of your training programme, showing how your learning contributes to the demands of the local, regional, and national economy.

What will the Apprenticeship cover?

Knowledge Areas

• Care Leadership: Applying professional judgement, leading assessments, mentoring colleagues, and contributing to quality assurance
• Health and Wellbeing: Promoting person-centred approaches, collaborating with external partners, and responding to changes in health
• Safeguarding: Understanding legislation, applying procedures, and working with external agencies to protect adults and children
• Communication: Using effective communication strategies, overcoming barriers, and managing information securely
• Equality and Inclusion: Promoting dignity, diversity, and inclusion through values-based leadership
• Professional Practice: Understanding statutory frameworks, codes of practice, and principles of risk management and assessment
• Development and Resilience: Reflecting on practice, accessing development opportunities, and supporting others through supervision and mentoring

Skills Development

• Lead care delivery: Guide and assess care needs, implement and review support plans, and lead teams
• Mentor and supervise: Support colleagues’ development, lead recruitment and induction, and foster a learning culture
• Safeguard effectively: Apply safeguarding procedures and collaborate with agencies to address concerns
• Promote wellbeing: Use holistic, person-centred approaches and work with partners to improve outcomes
• Communicate clearly: Model effective communication, address barriers, and provide meaningful information
• Work professionally: Apply standards and codes, build partnerships, and evaluate leadership and mentoring effectiveness

Behaviours Expected

• Care: Making a consistent, positive impact on individuals’ lives
• Compassion: Acting with kindness, dignity, empathy, and respect
• Courage: Speaking up and doing what’s right for those in care
• Communication: Building strong relationships and effective teams
• Competence: Applying knowledge and skills to deliver high-quality care
• Commitment: Driving improvements that are person-centred and values-based

Additional Qualification

• Complete the 15 standards of the Care Certificate
• The Level 4 Diploma in Adult Care will be delivered as part of this apprenticeship and must be successfully completed during the programme, unless the apprentice has already achieved it prior to enrolment

End Point Assessment

This is the final assessment and includes a:

• Apprentice Showcase (Portfolio)
• Professional Discussion
• Observation of Practice

Progression Routes

Apprentices can progress to:

Roles such as:

• Team Leader in Adult Care
• Care Coordinator
• Rehabilitation Officer
• Community Support Manager
• Senior Personal Assistant
• Integrated Care Worker
• Specialist Support Worker

Higher-level qualifications:

• Leader in Adult Care Level 5 Apprenticeship
• Foundation Degree or Higher National Diploma in Health and Social Care
• Degree-level qualifications in social work, nursing, or allied health professions
• Pursue registration with professional bodies such as Skills for Care or Social Work England

Where and when will I learn?

During the course you will be expected to attend work a minimum of 30 hours per week where you will learn the skills and knowledge required to continue through your qualification. This may include shift working, bank holiday working and weekend working. You will be supported in the workplace through regular visits with your tutor and you will also be expected to come into the training centre (Coleridge Centre, DL1 5AJ) for support sessions. These sessions will allow you to complete coursework, receive instant feedback and ensure you are ready for the End Point Assessment.

This course will typically take 18 months, but this is based on a vocational initial assessment to determine prior learning in this area and may be reduced.

What do I do next?

View our latest vacancies

Or you can:

Apply for this apprenticeship area to be entered into a 'pool of candidates' -when a relevant vacancy becomes available, we will contact you.

If you are already employed in this area and wish to join the apprenticeship training, or have identified an employer wishing to start you as an apprentice in this area, please contact us

Who is this Apprenticeship for?

This programme is designed for:

• New entrants to the early intervention field who want to develop practical and professional skills
• Existing professionals in early support roles, such as those working in family support, early help, school inclusion, reablement, violence prevention, social work assistance, and children’s centres
• Individuals working in community-based support, education, health, social care, youth justice, or housing services
• Those who want to work collaboratively with individuals, families, and multi-agency teams to prevent escalation to statutory services

Are there any entry requirements?

For apprentices aged 16–18:
Applicants should provide evidence of GCSE grades 4/C or above in English and Maths (or equivalent). If these qualifications have not yet been achieved, support will be available throughout the apprenticeship to help learners meet the required standards.

For apprentices aged 19 and over:
While GCSEs in English and Maths at grade 4/C or above (or equivalent) are beneficial, they are not mandatory. Initial assessments may be used to identify any support needs.

Additional Requirements:
Employers may set their own entry criteria based on the specific demands of the role or sector.

What is the curriculum intent of this Apprenticeship?

The course curriculum is designed and delivered in a way that equips you with the skills, knowledge, and behaviours aligned with the needs of local and regional employers. It supports your achievement of relevant qualifications and prepares you for success in your chosen field.

The curriculum is thoughtfully structured and sequenced to build on your existing knowledge and experience, helping you acquire the new skills required to advance in your career, further training, education, or employment. It is also flexible and responsive, allowing for personalisation based on individual needs and current challenges in your role, which can be explored during workshop sessions.

As an apprentice, you will be expected to demonstrate both theoretical understanding and practical competence by the end of your training programme, showing how your learning contributes to the demands of the local, regional, and national economy.

What will the Apprenticeship cover?

Knowledge Areas

• Legal & Ethical: Safeguarding, laws, policies, ethics, and duty of candour
• Collaboration: Multi-agency working and information sharing
• Support & Wellbeing: Resilience, trauma-informed care, and person-centred approaches
• Assessment & Communication: Evaluating needs, using digital tools, and managing change
• Professional Practice: Coaching, conflict resolution, cultural awareness, inclusion, and accurate record keeping

Skills Development

• Assessment: Conduct risk and strength assessments
• Analysis: complex situations and develop action plans
• Intervention: Manage cases and provide direct interventions
• Communication: Communicate effectively with individuals and partner agencies
• Mentorship: Build and maintain relationships using coaching and mentoring
• Reflection: Reflect on and improve their own practice
• Documentation: Maintain accurate records
• Awareness: Consider environmental and contextual factors in interventions

Behaviours Expected

• Collaboration: Work effectively with individuals, networks, and partners for optimal outcomes
• Curiosity: Practice professional curiosity and explore varied approaches
• Adaptability: Stay flexible to meet changing needs
• Reflective Support: Be caring and reflective, supporting yourself and others
• Learning: Grow from successes and mistakes
• Inclusivity: Value differences and embrace diverse perspectives

End Point Assessment Methods

This is the final assessment and includes a:

• Apprentice Showcase (Portfolio)
• Professional Discussion
• Presentation with questions

Progression Routes

Apprentices can progress to:

Roles such as:

• Senior Early Intervention Practitioner
• Team Leader or Supervisor
• Service Coordinator
• Family Support Worker

Higher-level qualifications:

• Diploma in Leadership for Health and Social Care and Children and Young People's Services
• Foundation Degree in Social Care or Youth Work
• Level 5 Diploma in Counselling or Mental Health Practice
• Level 5 Apprenticeship: Assistant Practitioner in Healthcare

Where and when will I learn?

This apprenticeship combines online learning with hands-on experience in the workplace. You’ll receive regular support from your tutor through scheduled meetings at your place of work, or remotely, ensuring your progress is closely guided and aligned with the apprenticeship requirements. Additionally, you may be invited to attend support sessions at our training centre located at Lingfield Way (DL1 4QZ) to further enhance your learning.

Your day-to-day responsibilities will serve as a foundation for applying new knowledge and developing practical skills in real care environments. Throughout the programme, your tutor will work with you to ensure your learning journey is tailored to your role and supports your achievement of the Early Intervention Practitioner standard.

The programme typically takes 18 months to complete, depending on your working hours and prior experience.

What do I do next?

View our latest vacancies

Or you can:

Apply for this apprenticeship area to be entered into a 'pool of candidates' -when a relevant vacancy becomes available, we will contact you.

If you are already employed in this area and wish to join the apprenticeship training, or have identified an employer wishing to start you as an apprentice in this area, please contact us

Who is this Apprenticeship for?

This programme is designed for:

• Frontline practitioners supporting children, young people, and families with complex needs
• Mentors and role models in residential or community settings
• Specialists in safeguarding, trauma-informed care, and multi-agency work
• Professionals across education, health, social care, and voluntary sectors

Are there any entry requirements?

For apprentices aged 16–18:
Applicants should provide evidence of GCSE grades 4/C or above in English and Maths (or equivalent). If these qualifications have not yet been achieved, support will be available throughout the apprenticeship to help learners meet the required standards.

For apprentices aged 19 and over:
While GCSEs in English and Maths at grade 4/C or above (or equivalent) are beneficial, they are not mandatory. Initial assessments may be used to identify any support needs.

Additional Requirements:
Employers may set their own entry criteria based on the specific demands of the role or sector.

What is the curriculum intent of this Apprenticeship?

The course curriculum is designed and delivered in a way that equips you with the skills, knowledge, and behaviours aligned with the needs of local and regional employers. It supports your achievement of relevant qualifications and prepares you for success in your chosen field.

The curriculum is thoughtfully structured and sequenced to build on your existing knowledge and experience, helping you acquire the new skills required to advance in your career, further training, education, or employment. It is also flexible and responsive, allowing for personalisation based on individual needs and current challenges in your role, which can be explored during workshop sessions.

As an apprentice, you will be expected to demonstrate both theoretical understanding and practical competence by the end of your training programme, showing how your learning contributes to the demands of the local, regional, and national economy.

What will the Apprenticeship cover?

Knowledge Areas

• Communication: Enables children, young people, and families to express themselves and be heard
• Safeguarding: Risks and procedures, including domestic violence, exploitation, online safety, and radicalisation
• Human Development: Understanding child, adolescent, and adult development, and assessing/responding to a range of needs
• Critical Decision-Making: Exercising professional judgement in complex and emotionally sensitive situations
• Inclusive Practice: Promoting equality, diversity, and cultural awareness in all aspects of support
• Collaborative Working: Building effective partnerships and shared goals across multi-agency teams
• Legislation and Compliance: Understanding the legal and regulatory frameworks governing residential care settings
• Group Dynamics and Care Planning: Managing relationships and developing tailored care plans for children in residential environments

Skills Development

• Effective Communication: Building trust and engagement
• Assessment and Planning: Identifying needs and creating tailored support plans
• Safeguarding: Recognising and responding to risks and concerns
• Intervention Delivery: Applying appropriate strategies to support positive outcomes
• Reflective Practice: Evaluating own performance and adapting approaches
• Teamwork and Collaboration: Working effectively with others
• Professional Boundaries: Maintaining ethical and respectful relationships
• Record Keeping and Reporting: Documenting interventions and outcomes accurately

Behaviours Expected

• Compassion: Caring and committed to making a difference
• Curiosity: Engaging respectfully and supportively
• Resilience: Staying calm and adaptable under pressure
• Integrity: Acting ethically and professionally
• Reflection: Learning from experience to improve practice
• Teamwork: Collaborating effectively with others
• Accountability: Owning decisions and actions

End Point Assessment Methods

This is the final assessment and includes a:

• Apprentice Showcase (Portfolio)
• Professional Discussion
• Observation of practice

Progression Routes

Apprentices can progress to:

Roles such as:

• Family Support Team Leader
• Early Help Coordinator
• Community Outreach Manager
• Safeguarding Officer
• Integrated Support Worker
• Trauma-Informed Practice Lead

Specialist Intervention Practitioner

Higher-level qualifications:

• Level 5 Children, Young People and Families Manager Apprenticeship
• Level 5 Leader in Adult Care Apprenticeship
• Level 4 Lead Practitioner in Adult Care Apprenticeship

Where and when will I learn?

This apprenticeship combines online learning with hands-on experience in the workplace. You’ll receive regular support from your tutor through scheduled meetings at your place of work, or remotely, ensuring your progress is closely guided and aligned with the apprenticeship requirements. Additionally, you may be invited to attend support sessions at our training centre located at Lingfield Way (DL1 4QZ) to further enhance your learning.

Your day-to-day responsibilities will serve as a foundation for applying new knowledge and developing practical skills in real care environments. Throughout the programme, your tutor will work with you to ensure your learning journey is tailored to your role and supports your achievement of the CYPFP standard.

The programme typically takes 24 months to complete, depending on your working hours and prior experience.

What do I do next?

View our latest vacancies

Or you can:

Apply for this apprenticeship area to be entered into a 'pool of candidates' -when a relevant vacancy becomes available, we will contact you.

If you are already employed in this area and wish to join the apprenticeship training, or have identified an employer wishing to start you as an apprentice in this area, please contact us